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All 66 Hollywood hotels

Westin Diplomat Resort and Spa

4.0 of 5 Resort   |   3555 South Ocean Drive, Hollywood, FL 33019
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78%
Ranked #9 of 66 hotels in Hollywood
Certificate of Excellence 2013
A recent review
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2,134 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Westin Diplomat Resort and Spa
See the most recent reviews
Chicago, Illinois
1 review
5 of 5 stars Reviewed September 30, 2010

We booked this hotel for an unbelievable price thru Priceline. This is the first time we've booked a hotel thru Priceline. We couldn't believe our eyes at the beauty of this hotel. The lobby is so gorgeous, out room was overlooking the ocean and the four gorgeous pools this hotel has to offer. We didn’t have to have towel cards... More

Was this review helpful? Yes
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Simochka_10, Thank you for your complimentary words about your most recent experience at the Westin Diplomat Resort & Spa. We are so thrilled that you thoroughly enjoy our resort and the many amenities we have to offer. Our pools are now an icon in our hotel as our guests enjoy their look from the room balconies and then have... More

Glenrothes, United Kingdom
Top Contributor
57 reviews 57 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 28, 2010

Spent 3 nights here on-route to the Keys and had a fantastic time. Would definately recommend breakfast at ' the cafe' in the hotel. Room was first class and hotel had a great atmosphere. Would stock up on water/snacks before you go to your room as mini bar was expensive.

Was this review helpful? Yes
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Eck567, Thanks for your review. We are happy to learn that we kicked off your vacation with a great start and that you enjoyed your 3 day getaway in our resort. We look forward to welcoming you back! Be Well, Gabby M. More

cape cod
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 24, 2010

My husband and I came here for our 5th anniversary this past week to relax and relax we did! From the moment we pulled up to the valet until the moment we left we had an amazing vacation. Every staff member had a smile and was courteous, not once did I see someone who appeared to be disgruntled or unhappy.... More

Was this review helpful? Yes
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Shawnandlala, We are so thrilled to learn that you had such a fantastic time in our property. Our team of ambassadors prides themselves in providing our guests with a relaxing and renewing experience and your kind words only reassure our daily efforts. I will be sharing your feedback with our front office team as I know they will enjoy... More

England
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 20, 2010

I stayed at the Westin for 6 nights in September,I can't fault the location(even though you will be slightly isolated from any other bars or restaurants that are not within the hotel)its right on the beach , rooms are adequate(not quite sure what the "Dream Shower"was supposed to do) as was the service,but was a little disappointed that they charge... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Dear Nicholasjohn, Thank you for taking the time to share your feedback regarding your most recent visit to the Westin Diplomat resort & Spa. We are happy to learn that you enjoyed the facilities our resort has to offer. Please know that we continuously conduct pricing research for all the services our resort offers, and we found to be priced... More

Mystery
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 19, 2010

Was a business traveler here for a trade show, am a Platinum SPG guest, but giving low overall score as I spent more than an hour trying to get a copy of my room invoice when I called-in after my stay. One front desk rep had me on hold for more than 35 minutes, but I dialed back in on... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Dear MysteryShopper27, Thank you for taking the time to share your valued feedback with us. I'm truly sorry that you had such a hard time receiving a copy of your most recent statement in our property. I have shared your comments with our front office manager to review with all the front desk team. It is also my understanding that... More

Newberry, Florida
2 reviews
5 of 5 stars Reviewed September 18, 2010

everything about this wonderful hotel is first class, the beautiful pools, the lovely comfy room, the wonderful coffee Yummy, the restaurants all 5 star, it is like being in Bahamas, but you are really still in USA, go there you will love it!!!

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello CaraM5, Thank you for complimentary words! we are happy to learn that you thorouhly enjoyed yor visit to our resort. We look forward to welcoming you back in the future. Be well, Gabby M More

Pearl River, New York
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed September 14, 2010

I visitied the Westin over Labor Day and absolutely loved it. The hotel is beautiful and very very clean. The rooms were great. We had a great ocean view. The room is large and the bathrooms are very clean and modern. The service here is wonderful. All staff addressed me by my name whether on the phone when I called... More

Was this review helpful? Yes
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello KatrinaNicole, Thank you for your review regarding your recent experience at the Westin Diplomat Resort and Spa. We are happy to learn that you enjoyed many aspects of our property. Please now that only 2 of our 7 restaurants on property have the additional 15% gratuity added automatically. This is a common practice in all major resorts in the... More

Saint Louis, Missouri
Top Contributor
254 reviews 254 reviews
34 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed September 9, 2010

I booked this hotel on Priceline and got a great deal over Labor Day weekend. Even if I paid full price, it would have been worth it. This is a flat out phenomenal hotel. The service was great, the hotel was spotless, and overall the building is impressive. The pools are very nice, and there are lounge chairs everywhere. The... More

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Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Dear Adamstlouis, Thank you for such wonderful review. We are so excited to know that you thoroughly enjoyed your visit to the Westin Diplomat Resort & Spa. Thank you for highlighting not only the physical aspect of our hotel and it's cleanliness but also the quality of service we provide to all of our guests. Our entire team of ambassadors... More

Salvador
2 reviews
5 of 5 stars Reviewed September 8, 2010

Great view, great pool, excellent staff, confortable room, would definitely return.

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Miami
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 6, 2010

My family stayed at the Diplomat over labor day weekend. Before getting there I called to check if we can check in before "check in" time and I was told it was fine; but we got there a little after 4 (check out time) and signed in within 5 minutes lobby was breath taking. Went up to out room and... More

Was this review helpful? Yes
Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Juggie305, Thank you for taking the time to share your experience with us. Our entire team of ambassadors is thrilled to know that you and your family had such a wonderful time in our world class resort. We are excited you enjoyed your view from your room and that our pools were fun for you and your family. The... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(108)
  • Very nice(100)
  • Ocean views(65)
  • Sports bar(18)
  • Golf course(13)
  • Lounge chair(13)
  • Room service(10)
  • Fort Lauderdale(8)
  • South beach(7)
  • Breakfast buffet(6)

Additional Information about Westin Diplomat Resort and Spa

Address: 3555 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hollywood
#1 Luxury Hotel in Hollywood
#5 Family Hotel in Hollywood
#6 On the Beach Hotel in Hollywood
#6 Romantic Hotel in Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Westin Diplomat Resort and Spa 4*
Official Description (provided by the hotel):
The Westin Diplomat Resort & Spa, Hollywood, Florida is located on the Atlantic Ocean close to two major airports, our 898 guest rooms and 100 suites feature stylish and soothing beach tones. ... more   less 
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Westin Diplomat
Hollywood Westin
Hollywood Westin Diplomat Resort

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