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All 66 Hollywood hotels

Westin Diplomat Resort and Spa

4.0 of 5 Resort   |   3555 South Ocean Drive, Hollywood, FL 33019
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78%
Ranked #10 of 66 hotels in Hollywood
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 19, 2011
Nattysp2000 Capitol Heights, Maryland
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2,355 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Westin Diplomat Resort and Spa
See the most recent reviews
Capitol Heights, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 19, 2011

I stayed at the Westin Oct. 7-11 with some friends. Check in was very fast & effecient, although there was a big conference in town, we didn't have to wait. We had a room with two double beds & it was big enough to fit another bed if needed. The bathroom was also nice and spacious. The beds are definitely... More

Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hi Nattysp2000, We are happy to know you will be visiting us back and that your stay at The Westin Diplomat Resort & Spa was amazing! Thank you for your comments about the efficient check in and valet attendants. Although our rooms with double beds are spacious, unfortunately due to fire codes we are not allowed to add an additional... More

Orlando, Florida
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 19, 2011

I usually only go to the Gulf Side of FL to get away. But I will go back here beach was great the Spa at the thier sister property was amazing best massage ever! Run down on good/bad Great specials and deals (spa bogo!!) kids loved the pools good activities for kids very nice rooms beach was wow, if local... More

Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello RJO13, Thank you for your review. It is wonderful to hear from our local guests, it is especially great to learn that you had the opportunity to explore both our beach and golf locations. Thank you for your compliments about and amazing experience with your masseuse, I will be sure to pass your compliments to our Spa team. Looking... More

new york
2 reviews
4 of 5 stars Reviewed October 17, 2011

The Westin Diplomat is one of 2 choices for a luxury hotel in the South Broward-North Dade area, the other being Turnberry Isle resort. Although comparing them is slightly an apple and orange comparison, The Diplomat is every bit the equal of Turnberry. Service at the Diplomat is outstanding with every request tended to immediately and with enthusiasm. The rooms,... More

Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello VegasvetNewYork, Thank you for visiting The Westin Diplomat Resort & Spa. We are delighted to learn that you and your family have discovered your new home away from home in South Florida, we truly appreciate you recognizing the commitment of our ambassadors to ensure each and everyone of our guests have a memorable experience and can’t wait to welcome... More

Curitiba, PR
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2011

A perfect hotel to rest and enjoy all the beaty of florida with your family. I stayed at the golf club.

Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hi Fafavari, Thank you for your feedback, we are delighted you and your family had a wonderful and relaxing time in our Golf Location. We can't wait to welcome you back! Live fully, Gabby M. More

Rhode Island
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 15, 2011

We went during the off season in October, so the weather was not very cooperative, but the hotel more than made up for it. The views from most rooms are wonderful. The bathroom was outstanding, lots of marble everywhere! And the bed linen was all you could want! Truly a relaxing weekend was just what the doctor ordered. The restaurant... More

Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Thehaggs, What an amazing review, we are thrilled you had the opportunity to stay with us in 2010, I think it is time for a new visit since we are in October already :). Thank you for your compliments about our guest rooms, decor and pool area. We look forward to welcoming you back soon! Be Well, Gabby M. More

Raleigh, North Carolina
Top Contributor
73 reviews 73 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 12, 2011

This hotel was beautiful. It had great pools and was right on the ocean. However, what it was missing was a lounge/bar that was open late hours. I was there for a conference and there were several other conference going on, the on-site restaurants closed early. They had an opportunity to earn a lot of patronage if there was a... More

Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Gail B, We are delighted to know that you had a wonderful time during your visit to the Westin Diplomat Resort & Spa. Thank you for your compliments about our pool area and the food offered in your conference. Our resort does offer a few different dinning options some of which are open until late hours in the evening,... More

key west, fl
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 10, 2011

It was supposed to be an adult(serenity) pool but the kid pool was directly above and there were unattended chldren running around and screaming in the adult pool. also, we were awakened at 7am in our expensive oceanfront 31st floor room with unattended kids in the pool directly under. better to rent a canal side room(medium priced) and/or rent a... More

izmir
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 10, 2011

Overall the property is great, but make sure that you will get a room with ocean view and in upper floors.

Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hello Sevket, Thank you for your feedback, we are happy to know that you enjoyed your stay at The Westin Diplomat Resort & Spa. Our resort features many different types of rooms ranging from a full ocean view to our intercostals views, everywhere in our resort you will find an amazing view to relax and unwind. Looking forward to seeing... More

NYC
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 2, 2011 via mobile

We stayed in the golf resort, the beach club being full. Only one person in the lobby manning bell desk, check in and out and concierge. One waiter in restaurant for indoors and out. Large pool at beach club sparsely staffed and one nazi-like character handing out beach towels at far entrance to pool. Most staff were very nice and... More

Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Dear rbeneuronyc, Thank you for your feedback, I’m sorry to learn that you felt as though our Golf Location was a little understaffed, I have shared your comments with your Resort manager to ensure we are adequately staffing our properties. We hope to welcome you back soon Be Well, Gabby M. More

Columbus, OH
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 2, 2011

I have never seen a hotel that provided great customer service as consistently as the Westin Diplomat. From the bellboy to the front-end staff, everybody is super friendly. The pool is outstanding!

Westin-Diplomat-Mgr, Manager at Westin Diplomat Resort and Spa, responded to this review

Hi Oweber66, We are happy you had a great time in our resort and that you recommended us on Trip Advisor. We look forward to seeing you back soon! Be Well, Gabby M. More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(88)
  • Pool area(88)
  • Ocean views(51)
  • Sports bar(18)
  • Golf course(13)
  • Lounge chair(13)
  • Room service(10)
  • Fort Lauderdale(8)
  • South beach(7)
  • Front desk staff(6)

Additional Information about Westin Diplomat Resort and Spa

Address: 3555 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Diplomat Resort and Spa 4*
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort

1,772 photos of this hotel

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Room/suite (187)
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Hotel & grounds (306)
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Dining (26)
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Pool/beach area (232)
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Bathroom (39)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (99)
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Beach (30)
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Corner Suite (43)
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Golf Location Pool (11)
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Governors Suite (92)
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Grande Deluxe Room (83)
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Infinity Pool (28)
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Lagoon Pool (36)
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Restaurants and Bars (79)
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The Hotel (53)

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Hollywood #2 Business Hotel in Hollywood #6 Family Hotel in Hollywood #7 On the Beach Hotel in Hollywood #7 Romantic Hotel in Hollywood
Hotel Class
Official Description (provided by the hotel)
The Westin Diplomat Resort & Spa is a refreshing escape offering spectacular views of the Atlantic Ocean or Intracoastal Waterway. Located beachfront in Hollywood, between Fort Lauderdale and Miami, the AAA Four-Diamond resort's amenitites include 2 pools, private cabanas, watersports, Heavenly Spa by Westin, Westin WORKOUT Fitness Studio, Kids Club and 7 onsite restaurants. ... more   less 
Number of rooms
998

Questions & Answers

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