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Westin Diplomat Resort and Spa

4.0 of 5 3555 South Ocean Drive, Hollywood, FL 33019
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Certificate of Excellence 2014
Westin Diplomat Resort and Spa
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Westin Diplomat Resort and Spa
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2,452 reviews from our community

Traveler rating
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    102
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

What a gorgeous place!!! THe smell when you enter the lobby, the beautiful pools, the indoor palm trees. Love this hotel. We stayed with the family after we had a disasterous night at another hotel. We stayed here before, don't know why we didn't just book here to begin with. We really saved our holiday after coming here. The staff... More

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Sunrise, Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I was lucky enough to win a 2 night stay at the Diplomat while attending a charity event. Used the gift certificate for my birthday weekend for a staycation with my husband. Got an awesome room on the corner of the 24th floor with a wrap around balcony. Room was clean and the view was awesome. Had a minor issue... More

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Southport, CT
Top Contributor
148 reviews 148 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Was here to help with a group meeting. I had worked with about 3/4 of the people so it was great to see them all again and participate with them. There are 2 salt water pools. The upper pool is an infinity pool and is great for doing laps. The lower pool is huge and meanders almost like a river.... More

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Karianne A, Guest Relations Manager at Westin Diplomat Resort and Spa, responded to this review

Dear elaine3Southport, We are thrilled to hear that you had enjoyed your overall conference and that you had time to enjoy everything our resort has to offer from our many restaurants to our Westin workout and pool areas. We hope to have an opportunity to welcome you back again in the future. Be well, Karianne More

Orlando, Florida
Contributor
20 reviews 20 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is by far the nicest hotel I have stayed in inside the United States. My stay was 4 days, I was there on a convention but it felt like a short vacation. Check in was great and I was upgraded to an ocean front room on the 23rd floor. Chris at concierge was great and helped me with a... More

Was this review helpful? Yes 1
Karianne A, Guest Relations Manager at Westin Diplomat Resort and Spa, responded to this review

Dear Sebastian y, We are glad to hear that you found our resort to be one of the best you have stayed in the United States and that your conference felt like a short vacation. We are glad to hear that our concierge was able to assist you with making this vacation special for your girlfriend. We hope to have... More

Renton, Washington, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed here after our cruise of the bahamas. This is the highest category and nicest SPG property I've stayed at. The hotel is wonderful, and the service is a cut above. because of my gold status we got a corner room on the 8th floor with a wrap around balcony. We did not get as chance... More

Was this review helpful? Yes 1
Karianne A, Guest Relations Manager at Westin Diplomat Resort and Spa, responded to this review

Dear Ali A, We are happy to see that you and your wife enjoyed relaxing at our resort after your cruise. We hope to have an opportunity to welcome you and your wife back for another relaxing vacation where you are able to enjoy everything our resort has to offer. Be well, Karianne More

Marlboro, New Jersey
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I have heard great things about this property and wanted to try it out. I was able to score a straight view of the ocean from the 21st floor - which was unbeatable! The hotel overall felt very business-like. Certainly a top choice destination for a conference or convention! I was there for leisure however, and felt a bit outnumbered.... More

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Karianne A, Guest Relations Manager at Westin Diplomat Resort and Spa, responded to this review

Dear Jen L, We are glad to hear that you enjoyed your overall visit and breathtaking ocean view from your guest room. We hope to have an opportunity to welcome you back again for another relaxing retreat. Be well, Karianne More

toronto
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

y Stayed just a night but got got to see the area and the hotel. We actually did not bet an upgrade at the front desk and we're spg gold members and it was our honeymoon. We had a room with no balcony facing inland. That really was my only complaint. The grounds are beautiful, they have a little store... More

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Karianne A, Guest Relations Manager at Westin Diplomat Resort and Spa, responded to this review

Dear traveljunkigirl, Congratulations! We hope you enjoyed your honeymoon and are glad to see you found our resort to be clean and beautiful. We are sorry to hear that we were unable to accommodate an upgrade for your special retreat. We hope to have an opportunity to welcome you both back again. Be well, Karianne More

Scarsdale, New York
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I have been here 4 times. We love this hotel. However this time we were a bit disappointed. We entered a chaotic lobby and noticed they now have security at all doors- not a good sign. While checking in we were told at the end of the month they will become a Hilton. Not too pleased with... More

Was this review helpful? Yes 2
Karianne A, Guest Relations Manager at Westin Diplomat Resort and Spa, responded to this review

Dear Teri64_11 We are sorry to hear that you and your husband to find your recent visit to our resort not to live up to experiences you have had in your past visits. We sometimes do have security posted at certain doors to ensure our resort amenities, such as our pool area, are just for our hotel guests to enjoy.... More

Rancho Palos Verdes, California, USA
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location! There are three pools with a bar and the beach is connected. Everyone was helpful. The only downside is the food choices. There aren't that many around there and the foods from the resorts are expensive and not that great. They automatically adds 18% gratuity on everything including drinks.

Was this review helpful? Yes
Karianne A, Guest Relations Manager at Westin Diplomat Resort and Spa, responded to this review

Dear Min K, We are glad to see that you enjoyed our location and relaxing by the pools; however, are sorry to hear that you found the food choices at the resort and around the hotel to be a downside to your trip. Please visit our Concierge Desk on your next visit and they would be happy to provide you... More

Commerce Township, Michigan
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I wanted a nice long weekend to enjoy the water and get some sun. We picked Florida (FLL) because of the reasonable airfare from Detroit. The Diplomat was FANTASTIC. Service was great and they upgraded us to a high floor, ocean view. We did not have a rental car, but found the $1 trolly bus stops quite... More

Was this review helpful? Yes 1
Karianne A, Guest Relations Manager at Westin Diplomat Resort and Spa, responded to this review

Dear 1FamilyMan2012, We are glad to hear that you and your wife had chosen our resort to enjoy a nice long weekend. We are glad to see that you enjoyed your upgraded room and that you had an opportunity to explore the area on the Hollywood Trolley. We hope to welcome you back again soon. Be well, Karianne More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(83)
  • Pool area(79)
  • Ocean views(46)
  • Sports bar(18)
  • Golf course(13)
  • Lounge chair(13)
  • Room service(10)
  • Fort Lauderdale(8)
  • South beach(7)
  • Front desk staff(6)

Additional Information about Westin Diplomat Resort and Spa

Address: 3555 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Westin Diplomat Resort and Spa 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort

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