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Westin Diplomat Resort and Spa

4.0 of 5 3555 South Ocean Drive, Hollywood, FL 33019
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#10 of 66 Hotels in Hollywood
2,409 Reviews 4 of 5 stars
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Westin Diplomat Resort and Spa
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Westin Diplomat Resort and Spa
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2,409 reviews from our community

Traveler rating
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    286
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    101
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

If you like to be treated like a king...then go to this hotel. The staff is well trained and very friendly. The rooms are nice and the location it's perfect close to downtown Hollywood where you will find many restaurants, bars, and night life entertainment. I highly recommend this hotel.

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Norfolk, Virginia
Top Contributor
115 reviews 115 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful views from the 30th floor lush landscape. The staff is very friendly.The room is well laid out with extremely nice bathroom. This is what a WESTIN is supposed to be.Great selection for the conference right on the beach.

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Karianne A, Guest Experience Agent at Westin Diplomat Resort and Spa, responded to this review

Dear boxshop, Thank you for sharing your experience with us. We are happy that you enjoyed your time at our resort and that you found our resort to fit your conference and comfort needs. We hope to welcome you back soon. Be well, Chris A. More

Orlando, FL
Top Contributor
51 reviews 51 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My friend and I checked in this hotel for the weekend. The staff were all nice, friendly and accommodating. The lobby was beautiful and rooms were good sized. Food was a bit expensive and the hotel is better suited for families with kids. Pool area filled with families with kids. All in all a good but not exceptional hotel experience

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Karianne A, Guest Experience Agent at Westin Diplomat Resort and Spa, responded to this review

Dear kait1yn, Thank you for taking the time to tell us about your retreat. We are happy to learn that you enjoyed our majestic lobby and that you found our ambassadors to be friendly. We are sorry to hear that we didn't exceed your expectations in all areas but we hope to have another opportunity to wow you in the... More

Miami, Florida
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was there the last weekend in August it was a birthday gift for me and my gal pals. We stayed on the Club Floor. It was my first time and I live in Florida. I was absolutely blown away as I enter the lobby our room was on the Club Floor the view was overlooking the ocean beautiful early... More

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Karianne A, Guest Experience Agent at Westin Diplomat Resort and Spa, responded to this review

Dear Jarrieta55, It is fantastic stay with us at the Diplomat. We were excited that you choose our resort to celebrate your birthday and it is great to see that you had a wonderful time. We look forward to welcoming you back in the future. Happy Birthday, Chris A. More

Albertville, Alabama
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I thoroughly enjoyed my visit to this resort. It has two swimming pools a great exercise room and is right on the beach. My room was very clean I had no issues with the room. I stayed three days and was very impressed. There was a bar/restaurant by the pool next to the beach that had great views and the... More

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Karianne A, Guest Experience Agent at Westin Diplomat Resort and Spa, responded to this review

Dear Jerry H, We are excited to see you had a great retreat to the Westin. It is great to see you enjoyed our new Westin Workout and that you had a great time relaxing by the pool. We hope to see you at the Diplomat again soon. Be well, Chris A. More

Antwerp, Belgium
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I got some mixed feelings about this hotel. First of all the staff that handles the luggage and valet parking are absolutely amazing. They were very friendly and helpfull. when chicking in, the lady at the other end of the counter was not that friendly. Maybe because i used hotwire or maybe i was dressed in a simple T-shirt and... More

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Karianne A, Guest Experience Agent at Westin Diplomat Resort and Spa, responded to this review

Dear inqske, We appreciate you taking a moment to share your experience with us. It is great to see that you found our luggage ambassadors friendly and that you enjoyed the layout of your room. We are sorry to see that we fell short is some aspects during your stay. We will use your feedback to help us ensure we... More

Cancun, Mexico
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just checked out of the Westin Diplomat after a 1-night stay there. Went there with my partner just to experience this property and the beach. The hotel lobby is impressive when you walk in. High ceilings and lots of seating. A coffee shop is there in the lobby area for coffees, snacks, sandwiches, etc.. The checkin was pleasant and efficient.... More

Was this review helpful? Yes 1
Karianne A, Guest Experience Specialist at Westin Diplomat Resort and Spa, responded to this review

Dear Bob L, Thank you for taking a moment to tell us about your stay. We are happy to see that you found our lobby to be relaxing and that you had an excellent experience checking into the resort. We are sorry to hear that we did not exceed your expectations during your stay. We have shared you feedback with... More

New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

What a beautiful resort inside and out. From the tantalizing aroma that greets you to the beautiful palm trees inside the hotel that wows you, this is just a great spot that feels more like the Caribbean than some places in the Caribbean. However, check in was very chilly. It was low season so it wasn't busy but the rep... More

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Karianne A, Guest Experience Agent at Westin Diplomat Resort and Spa, responded to this review

Dear moe7272, It is wonderful to see that you enjoyed your overall retreat to the Diplomat. We are happy to hear that you found our lobby to be beautiful and that you enjoy the aroma of our Westin white tea. We are sorry to hear about your experience checking into the resort. Our front office ambassadors work diligently to provide... More

Dover, NH
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A recent return visit to the Westin Diplomat did not disappoint. Some slight wear and tear since our last visit a few years ago, and the absence of the infinity pool waterfall were noted. However, overall the Westin Diplomat remains one of our favorite southeast Florida hotels. From its beautiful architectural design and elegant comfortable lobby to its lush tropical... More

Was this review helpful? Yes 1
Karianne A, Guest Experinece Agent at Westin Diplomat Resort and Spa, responded to this review

Dear Mustravel4fun, We were excited to once again welcome you to the Westin Diplomat. We are happy to see that you had another excellent stay at our resort and we look forward to welcoming you back on your next visit to South Florida. Be well, Chris A. More

Chicago
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Westin Diplomat in August for 3 nights/4 days. I traveled with my husband, my aunt and my cousin and we stayed in two rooms. One was oceanview and one was not, but still had a nice view of the city. Overall, the hotel is very nice and large. The lobby and the grounds are very nice... More

Was this review helpful? Yes 1
Karianne A, Guest Experience Agent at Westin Diplomat Resort and Spa, responded to this review

Dear Carla S, It is great to hear that you had a lovely stay with us at the Westin. It is nice to see that you enjoyed relaxing at the pool and had fun collecting shells on the beach. We hope to see you at the Diplomat again soon. Be well, Chris A More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(85)
  • Pool area(81)
  • Ocean views(47)
  • Sports bar(18)
  • Golf course(13)
  • Lounge chair(13)
  • Room service(10)
  • Fort Lauderdale(8)
  • South beach(7)
  • Front desk staff(6)

Additional Information about Westin Diplomat Resort and Spa

Address: 3555 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Westin Diplomat Resort and Spa 4*
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort

1,817 photos of this hotel

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Beach (30)
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Corner Suite (43)
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Golf Location Pool (11)
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Governors Suite (92)
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Grande Deluxe Room (83)
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Infinity Pool (28)
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Lagoon Pool (36)
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