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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

4.0 of 5 3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
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Certificate of Excellence 2014
Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've given this hotel three 'stars' although it probably warrants four - but for the price charged I think it's only really worth three So... this is a good hotel with a great beachside location but they charge a great deal for this and the rooms are actually pretty small. When I checked in I was told I'd been upgraded... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Diplomat is a very nice hotel. Nice lobby, nice rooms and nice pools. Hollywood, Florida on the other hand is pretty boring and seems to have mostly an elderly population. If you stay at this hotel, plan to take Uber or a Taxi and head to South Beach or Las Olas!

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1 review
2 of 5 stars Reviewed yesterday NEW

Got checked into an occupied room (which was by itself already a terrible thing). But when I returned my card key to the front desk, the first comment was not an apology but rather why it took me so long to report the problem (I met friends in the lobby before going to the room). Plus the toilet had not... More 

Review collected in partnership with Curio – A Collection by Hilton

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Saint Paul
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were here, me and wide, for a smaller business conference. Service was very good, facility was good. Pool and beach were great. Room we had was nice, facing the ocean with balcony - very nice. Could have been a little more clean, my wife noticed some mold on the edge of the shower door strip. We tried the breakfast... More 

Was this review helpful? Yes 1
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear John F, We are glad you and your wife enjoyed your recent visit to our resort for your business conference. It seems you also had an opportunity to enjoy our facilities as well as some of our restaurants. We are thrilled you found your ocean view balcony room to be nice and would like to apologize some of the... More 

Kirkland
Top Contributor
76 reviews 76 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First off, the staff is amazing and they work very hard to make your stay special. The hotel itself needs some work. It is obvious that Starwood did not put much into this property the last couple of years that they managed. It is unfair to Hilton to beat up this review too much. They just took over the property... More 

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London, UK
Top Contributor
75 reviews 75 reviews
60 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The surroundings, pool and beach area are all quite nice, as is the lobby. However, the rooms are quite dated and the amenities (a cheap Mr. Coffee machine in the room, low quality toiletries, WiFi free only in the lobby, etc.) are poor. The prices in the coffee/market shop are quite a ripoff - $1.75 for one banana as an... More 

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Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear rbmb, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

My hubbie was here for his company trip with our kids and we had a great time. From check in to check out Regina took care of us. She was like our mini secretary. She micro managed our entire trip_ it was work for my husband but Regina gave such great service it felt like a vacation. She insisted we... More 

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Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Woodleywoodchux, We truly appreciate your feedback from your recent visit and are so happy to see that Regina was able to make a company trip feel like a vacation. We are glad to see that you and your family thoroughly enjoyed your time at our resort and we look forward to welcoming you back in a few months for... More 

Boston, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, great view and lovely, heated pools. Would have preferred queen size beds for family of 4. Food was good. Service was as well. Parking and wifi are not free. Beach is nice but hotel doesn't provide the beach chairs or umbrella's so beware, I was caught off guard our first day. Had a great time and would return... More 

Review collected in partnership with Curio – A Collection by Hilton

Was this review helpful? Yes
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Francis Lee Eri… G, We are glad you and your family enjoyed your recent visit to our resort. We are thrilled you found our food and service to be good and that you all enjoyed the opportunity to relax by our pools and beach. We look forward to welcoming you back in the future for a nice couple’s getaway.... More 

Michigan
Top Contributor
142 reviews 142 reviews
44 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Participated in a business meeting here with >200 participants. Rooms: Had a 20th floor end unit essentially 1 bedroom apartment. Very spacious. Long balcony. Very close to ocean, great sounds, smells with door open. Climate control worked well. Generally room and furnishings have some miles, but everything functioned well and bed was very comfortable. Room was quiet and cleaning was... More 

Was this review helpful? Yes 1
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear LoveToVacateMichigan, We are glad to see that you had enjoyed your recent business meeting at our resort and that you had found your suite to be spacious with great views, sounds and smells. We are also glad to see that you had enjoyed your conference breakfast and that you had found our banquets team to be very professional and... More 

DC
Top Contributor
56 reviews 56 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here as part of a business conference. Excellent corner room with a large balcony. Great view of inter-coastal waterway and city. Very comfortable room. Excellent staff, very responsive and helpful. Thanks!

Was this review helpful? Yes
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear ticket&passport, We are thrilled to hear you enjoyed your recent business trip to our resort and that you had found your room and our staff to fit your needs. We hope to have an opportunity to welcome you back again! Thank you, Karianne More 

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Additional Information about Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
Phone Number:
Location: United States > Florida > Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Diplomat Resort & Spa Hollywood, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Travelocity, Hilton Hotels, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Diplomat Resort & Spa Hollywood, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#4 Luxury Hotel in Hollywood
#6 Business Hotel in Hollywood
#11 On the Beach Hotel in Hollywood

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