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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

4.0 of 5 3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
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Certificate of Excellence 2014
Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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90 reviews from our community

Traveler rating
    37
    22
    19
    7
    5
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15
24
4
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 2 days ago NEW

Gone downhill. Look down at pool from balcony, filthy! Told manager, he said its cleaned every day. No chance. I have a pool, unless you scrub the walls every now and then a skim job doesn't clean your pool. Staff nowhere near as pleasant and friendly anymore even though lots are the same people. Must have had to start at... More 

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Albuquerque, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was beautiful and extremely comfortable! The beautiful pools and hot tubs were amazing! Walks and swims in the ocean were invigorating! All staff at the Diplomat Resort and Spa were Exceptional!! Roxanne, at the Splash Bar went above and beyond to help me following one jelly fish sting. I would HIGHLY recommend the Diplomat Resort and Spa in... More 

Review collected in partnership with Curio – A Collection by Hilton

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had a great stay and want to especially thank Regina for her help. All the staff was great. We also enjoyed the location. There were some excellent restaurants nearby. We plan on staying at the Diplomat in the future.

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Manalapan, New Jersey
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and baby just had a really great stay here. We stayed for 5 nights. The service is excellent. The first room that was given to us had a very strong odor and we were concerned because we had a young baby, they immediately moved our room and gave us a free upgrade due to the inconvenience. I like... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Clean room? Yes Good service? Not really Good atmosphere? Yes Worth the price? probably Will we go back? No It's a great location, we were able to walk up to the boardwalk on Saturday night, and again on Sunday morning for some beach food & drinks. There was a convenient store right at the elevators which provided last minute drinks... More 

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Judy E, Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Andivance We appreciate your candid feedback and value your loyalty as a rewards member. We are terribly sorry to hear about the service you encountered and for the misunderstanding regarding your key card when extending your stay. We are reviewing your comments with our front office team and invite you to contact us directly so we can follow up.... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great place nice people, guy on the beach very kind! They do they work professionally. Hotel is very huge and comfortable, we are spending our vacation with my wife and 3 little daughters, they were really happy staying at the beach. Perfect service

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Binghamton
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Trevoy shaw is a young man who helped us with our beach chairs and umbrella. He is very personable and friendly. He is a great asset to the hotel and deserves a high recommendation. We are extensive travelers and can unequivocally say that Trevoy is outstanding.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 5 days ago NEW

Staying here 2 nights and 1st night here at 2am found 2 Cockroaches. One crawling on the wall and one ran under our bed. Called the front desk, spoke to the Supervisor and couldn't help us in any way. Just said she will send the engineer. Couldn't sleep all night in fear that a cockroach will come into bed on... More 

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Judy E, Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Faisal, I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We will reach out to you shortly to ensure your satisfaction. We... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Had a relaxed time visiting the beach at the hotel. Descent rates and great service. Amazing view and a lot of activities like jet-skiing.I frequent this location even though I live in Miami. The beach itself is a lot calmer and cleaner than those found on south beach and the customer service is way better. You don't get hassled every... More 

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Cologne, Germany
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel is big- really big, so if you look for great service this is definitely not the place to go. However, breakfast was really good, many fresh products, eggs made to order, everything you would expect from a first class hotel and the Sportsbar is a fun place for the evening. The rooms are also good, lots of space,... More 

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Additional Information about Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
Phone Number:
Location: United States > Florida > Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Diplomat Resort & Spa Hollywood, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Orbitz, Booking.com, Hotels.com, Cheap Tickets, BookIt.com, TripOnline SA, Agoda, Odigeo and Tingo so you can book your Diplomat Resort & Spa Hollywood, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#4 Luxury Hotel in Hollywood
#8 Business Hotel in Hollywood
#11 On the Beach Hotel in Hollywood

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