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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

4.0 of 5 3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
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Certificate of Excellence 2014
Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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42 reviews from our community

Traveler rating
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    10
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lafayette Hill, Pennsylvania
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed today NEW

The Diplomat Resort @ Spa; formerly a Westin, now Hilton was a great place to hold and attend a convention in South Florida. During previous visits, the hotel sparkled, everything was bright, neat and looked perfect. The rooms were clean, linens starched, etc. This visit, that was just not the case. Maybe it's just the transition from Westin to Hilton.... More

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Valencia, Venezuela
1 review
5 of 5 stars Reviewed yesterday NEW

I was very well treated by the person in charge of our meeting; by staff who helped us with food and a very good recivi attention upon arrival. Excellent Hotel with beatuifull pool and excellent location.

Review collected in partnership with Curio – A Collection by Hilton

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Ft Lauderdale, United States
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I really wavered between a 3 and 4 star review for this newly minted Hilton property. My original booking was done while this was still a Starwood property. I was excited to learn that Hilton had acquired the Diplomat and re-booked through Hilton. I am a Hilton Honors Gold member which attest to my brand loyalty. At check-in there was... More

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Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Mitchell G, We appreciate your feedback from your recent visit to our resort and would like to apologize for any inconveniences you had encountered with your Hilton Honors Gold member benefits and extended check-out request you had through Starwood. We have shared your feedback with the appropriate managers as we are looking for ways to enhance our guest services... More

Chicago, Illinois
Top Contributor
132 reviews 132 reviews
60 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is one of the most amazing properties in South Florida. It is expansive. It is beautiful. It is secluded in a great location. It has most of everything a family or a business needs. It was all inclusive in terms of services and conveniences. My family visited this property at least once a year for 12 years. We had... More

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Jacksonville, Florida
Top Contributor
180 reviews 180 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property is lovely with beautiful pools, lobby. etc. We had a corner suite with a wrap around balcony and an absolutely fabulous view. Room was spacious (though dated decor) and was well tended. Location is a little cumbersome but expected due to proximity to water. Valet service was prompt for incredibly busy area. On site dining options and the... More

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Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear MrsH0dges, We are thrilled to see that you enjoyed your overall recent visit, pools, and breathtaking views from your suite. We would also like to extend our apologies that you were disturbed by some loud neighboring guests during your stay. We look forward to having an opportunity to welcome you back again in the future. Have a great day,... More

Top Contributor
86 reviews 86 reviews
42 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've never been to Hollywood FL or to this hotel but glad we tried it. So much more relaxing than the rat race of South Beach and a awesome hotel. Pools are great and the ocean was a motion. Not a lot to do in the area some plan on stay put at the hotel or driving a bit.

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Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Whammie787, We are glad you chose to visit our resort as well as Hollywood, FL. We hope to have an opportunity to welcome you back again for another amazing retreat! Thank you, Karianne More

1 review
2 of 5 stars Reviewed 5 days ago NEW

Dated decor, loud a/c unit made it difficult to sleep and there was no electrical outlet near bed to charge phone. Only outlet was located behind the bed and blocked by large, wood headboard making it impossible to reach. It's 2014. Get some bedside lamps with outlets like every other hotel on the planet. This was extremely frustrating.

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Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Amy, I want to personally thank you for sharing details about your stay with us. I understand guest room presentation was a concern, and assure you that we will use your feedback to improve. An extensive renovation is in the process of review and your comments will help us outline our improvements. I hope you will give us another... More

Ocala, Florida
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Diplomat is a beautiful hotel. We stayed for one night pre cruise out of Miami. Perfect location right on the beach. Lots of "on property" restaurants and bars to choose from. Pools and property are picture perfect. We opted for the self parking ($20), as the valet line seemed to be always backed up. The self parking turned out... More

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Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear darlenec58, We are thrilled to see that you had enjoyed your pre-cruise stay at our resort. It looks like you truly had an opportunity to explore a lot of what our hotel has to offer. We would like to apologize for your encounters with a loud guest outside by the pool as well as being woken early by a... More

Florida
Top Contributor
127 reviews 127 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The front desk and guest services were excellent. We were give a top floor Tiny room, with a million dollar view The overall experience was the best that we have experienced. The Cafe & carry out food and services were also excellent. HAD ALL OF THE AMENITIES.

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1 review
3 of 5 stars Reviewed 6 days ago NEW

The Diplomat name use to mean something but a lot has happened! If you are going to a convention I am sure this place works perfectly. Regardless though, get there EARLY since they can't guarantee anything they promise if you don't !!!! Room turned out fine but the ROOM WAS NEVER CLEANED during our weekend stay!?!?!? And don't forget you... More

Review collected in partnership with Curio – A Collection by Hilton

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Additional Information about Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
Phone Number:
Location: United States > Florida > Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Diplomat Resort & Spa Hollywood, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort

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