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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

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3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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629 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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3 of 5 stars Reviewed yesterday NEW

we have visited this property numerous times the past few years in fact we got married there. When we booked the hotel we noticed that the property was now part of the Hilton chain this was fine I have enjoyed many experiences with Hilton, however on this occasion they were not as friendly as the Westin the prices have also... More 

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5 of 5 stars Reviewed yesterday NEW via mobile

I don't like to write reviews however I must say that the beach and pool staff are extremely courteous and pleasant. I was not expecting them to behave so professional. Specially a young man at the beach who went above and beyond to accommodate my elderly mothers needs. Good job, keep up the training and high expectations of your personnel.... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great property and view, thats almost all there is to it. Cleaning is lacking, so is service. When I checked in they gave a room in which the cleaning lady was still in. I had to wait like 30 minutes just to find my room kinda clean. There was some hair (very little) still in the bathtub and some, almost... More 

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NJ
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have been a Hilton Honors member since 2007 and was expecting more from this hotel. My boyfriend and I stayed for two nights, 6/26/15 and 6/27/15 to attend his brother's wedding at the Diplomat(we wound up going to another hotel for the next two nights we were there). When we arrived, we were not approached by someone to help... More 

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Suffolk, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was recently at the Diplomat Resort in Hollywood, FL. I encounter 3 staff members who I feel need to be recognized. Since I was there for a convention we had most of meals provided by the catering and banquet staff. My first morning, I was greeted by George, a banquet server. This gentleman was making sure all the coffee... More 

Was this review helpful? Yes 1
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a great hotel with many fine features and a very welcoming and attentive staff. Many restaurant options with a wide variety. Great pool and beach facilities. Great location between Miami and Fort Lauderdale. If they can attend better to the modern traveler's electronic needs, they would receive an 'excellent' review from this traveler. There were no outlets available... More 

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Orlando, Florida, United States
Level Contributor
98 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was very clean, comfortable (They still have the Westin Heavenly Beds) and affordable. The pools were clean and large enough to accomodate the large number of rooms, however 1) the beach isn't all that big (meaning the water line is very close to the pool deck); 2) what they charge at the pool bar is outrageous and 3)... More 

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Amanda V, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Scott M, Thank you for taking the time to share your recent experience at the Diplomat Resort and Spa. I am pleased to hear how much you enjoyed our facilities. We actually no longer have the "Westin Heavenly Beds", but I am glad you found our new beds to be comfortable. We hope to have the chance to welcome... More 

Atlanta, Georgia, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I was very disappointed with this Hilton hotel, the pool area looked dirty, the pool was being cleaned at noon when everyone was using the pool. I put towels on the chairs and when to the beach for 1 hour, when i come back, the pool attendance had picked up our towels and we did not have a chair in... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Been to Hollywood many times but couldn't get in the Marriott (that we really like) so trying something new is always good. It was OK getting in at midnight is not good a nice young man saw me struggle with my bag and helped mined u he didn't work there, but than again no workers were around. Super crowded around... More 

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Fort Lauderdale, Florida, United States
Level Contributor
55 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Diplomat on A1A in Hollywood,FL may be an older resort but it looks and feels brand new. The Prime and Rivals restaurants were great and the pools (2 of them) are luxurious. Patrick at the front desk was everything a good hotelier aught to be - polite, helpful and very willing to be helpful..

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