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Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port

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2500 Stirling Road, Hollywood, FL 33020
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Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port
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Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port
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462 reviews from our community

Traveler rating
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    91
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    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port
See the most recent reviews
Woodbine, Maryland
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 6, 2012

We stayed here for one night following a visit to the beach area of Hollywood. The hotel was very convenient to the airport and offers a free shuttle. The staff was friendly and efficient. The room was comfortable and quiet, although my bed could stand to be replaced. There was no restraurant on site so the staff offered several places... More 

Was this review helpful? Yes 2
Lovinguhere, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Dear Guest, Thank you for taking the time to share your most generous feedback from your recent stay with us. We are happy that we exceeded your expectations and provided you with a superior level of service. We look forward to welcoming you back soon. Thank you, Shonelle Boucher Assistant General Manager More 

Vancouver, Washington
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 6, 2012

We stayed at this property one night prior to boarding a cruise ship. For one night, it wasn't bad. The hotel offered a free shuttle to their property from the airport. I called the hotel right after I got my bags, and by the time we walked to the pickup point, they were there waiting. The check-in process was a... More 

Was this review helpful? Yes 2
Lovinguhere, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for choosing our Hampton Inn & Suites Ft. Lauderdale Airport/Hollywood during your recent visit to our city. I am terribly sorry to hear that your stay with us was less than satisfactory. Please accept our deepest apologies with the issues you may have encountered during your stay. It is our goal to provide every guest with a superior... More 

bahamas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 11, 2012

Our stay at the hotel was pretty mediocre. They were doing renovations which meant that there was no lobby and the continental breakfast was scale back massively. We found the housekeeping to lacking consistency. Only one day out of the five days there our room was really cleaned. On the fourth day of our trip the housekeeper took very long... More 

Was this review helpful? Yes 1
Lovinguhere, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for choosing our Hampton Inn & Suites Ft. Lauderdale Airport/Hollywood during your recent visit to our city. I am terribly sorry to hear that your stay with us was less than satisfactory. Please accept our deepest apologies with the issues you encountered during your stay. Our goal at the Hampton Inn & Suites Ft. Lauderdale Airport/Hollywood is to... More 

Washington, DC
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 8, 2012

The Hampton Inn was a nice room at a good rate; the property is close to the Hollywood/FLL airport (right off I-95). We stayed here recently for a wedding and the lobby was undergoing renovations. The asst. property manager, Shonelle, sent an email letting us know this in advance. After checking in, we arrived in our room and the temp... More 

Was this review helpful? Yes 1
Lovinguhere, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for taking the time to share your most generous feedback from your recent stay with us. We would like to apologize for the inconveniences you experienced. We are happy that we exceeded your expectations in resolving those issues. Our goal is to provide you our valued guest with the superior level of service you expect and deserve. Once... More 

Jaco, Costa Rica
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 27, 2012

Hotel in pristine condition and super clean. Excellent service all around. Staff went above and beyond call of duty and friendly. Excellent breakfast included. Nice bedroom amenities. Price reasonable. Would stay there again for sure.

Was this review helpful? Yes
Lovinguhere, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for taking the time to share your most generous feedback from your recent stay with us. We are happy that we exceeded your expectations and provided you with a superior level of service. The goal of our staff is to provide you our valued guest with the service you expect and deserve. We look forward to welcoming you... More 

Wiltshire UK
Top Contributor
61 reviews 61 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 24, 2012

We stay here after flying in from Europe to give ourselves time to get over a long day; we will have been travelling for about 23 hours by the time we get clear of MIA and need somewhere safe and comfortable to drop anchor for one or two nights before we face the 5 hour trip north. We have stayed... More 

Was this review helpful? Yes
Lovinguhere, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for taking the time to share your most generous feedback from your recent stay with us. We are happy that we exceeded your expectations and provided you with a superior level of service. We look forward to welcoming you back soon. Thank you, Shonelle Boucher, AGM More 

WINDSOR, ONTARIO
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 23, 2012

I will stay at this hotel every time I travel to the Fort Lauderdale area. Checking in is efficient and the front desk staff are pleasant and friendly. All my requests were handled quickly and they are willing to go to extra lenghts to make you a happy guest. The rooms are like apatments with a nice sized living room,... More 

Was this review helpful? Yes
Lovinguhere, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for taking the time to share your most generous feedback from your recent stay with us. We are happy that we exceeded your expectations and provided you with a superior level of service. I would also like to thank you for your kind praise of our staff. We look forward to welcoming you back soon. Thank you, Shonelle... More 

Scranton
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 9, 2012 via mobile

Everything one could ask from a Hotel. Most important to me, it was Inexpensive, friendly, and had all the desired amenities this level of hotel boasts. Comfortable bed, big bathroom, clean public bathroom, great pool, wonderful gym, and tasty oatmeal!

Was this review helpful? Yes
Lovinguhere, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for taking the time to share your most generous feedback from your recent stay with us. We are happy that we exceeded your expectations and provided you with a superior level of service. We look forward to welcoming you back soon. Thank you, Shonelle Boucher, AGM More 

Nassau, New Providence Island
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 15, 2012

My family and I stayed at this property for 2 nights in July after staying in and exploring Europe for 10 days, and I must admit, this hotel was a complete downgrade from what we experienced in Europe. The hotel is very average, even for a hotel in Florida. I've certainly stayed in much nicer properties, including Embassy Suites, Studio... More 

Was this review helpful? Yes 1
Lovinguhere, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Dear Guest, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and... More 

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