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Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port

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2500 Stirling Road, Hollywood, FL 33020
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Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port
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Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port
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463 reviews from our community

Traveler rating
    164
    143
    91
    44
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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  • Any
English first
  • All months
    (463)
  • Mar-May only
    (144)
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    (106)
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    (89)
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    (124)
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1 review
3 of 5 stars Reviewed 3 weeks ago

overall because of my issues with your automated system and the lack of knowledge by your staff on how to fix it my stay was not a good one. I've been with Hilton Honors for many, many years and expected more.

Review collected in partnership with Hampton

Was this review helpful? Yes
hilda b, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

am very sorry that you encountered challenges during your stay at our hotel. We use all of our reviews for learning purposes so that these issues do not present themselves again. Again, we apologize that we were unable to exceed your expectations and we would like the opportunity to welcome you back soon. Thank you for your comments! More 

Orlando, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Great service from all staff. Room was above average and clean. Solena saved the day bringing out the fresh coffee with a smile not knowing I had 7 hours to drive and 2 meetings for the day. Thank you Solena!

Was this review helpful? Yes
hilda b, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

We appreciate your feedback and are thrilled that you enjoyed your time with us. We are extremely proud of our staff will certainly pass on your compliments. We look forward to seeing you on your next visit to our Hampton Inn & Suites Ft. Lauderdale Airport South. More 

CT, USA
Top Contributor
71 reviews 71 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This Hotel was recommended to us by a Cruise line as it provided Shuttle service from the airport to the Hotel and after one night stay offered shuttle service to the Port for our Cruise Vacation. We were not informed that we'd be waiting quite a while at the airport for the shuttle and our flight arrived at about 9:30... More 

Was this review helpful? Yes
hilda b, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

We are very sorry to hear that you did not have an enjoyable experience while staying at our property. This is not how we want our guests to remember their time here, and we will be using your feedback to make improvements with our team. Hopefully you reconsider returning to enjoy our future enhancements. Thank you for your feedback! More 

Grand Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great rooms (large and clean), great staff (friendly, helpful (gave great directions and recommendations for activities), location close to many activities (river walk, shopping, dining and restaurants) less than 10 minutes from airport.

Review collected in partnership with Hampton

Was this review helpful? Yes
hilda b, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for staying with us and your wonderful comments. We appreciate your feedback and are thrilled that you enjoyed your time with us. We look forward to seeing you on your next visit to our Hampton Inn & Suites Ft. Lauderdale Airport South. More 

Edison, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I am very pleased with this Hotel chain. Just when I think my experience can't get any better, I arrive at this location for an overnight stay. The bed was so comfortable. The suite was clean and the air was cool. My room was quiet and peaceful. Everyone was pleasant and the breakfast was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
hilda b, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Guest feedback is very important to us and we appreciate you taking the time to share it with us. We are extremely proud of our staff will certainly pass on your compliments. Thank you for staying with us and for telling us how we are doing we look forward to seeing you again. More 

Urbana, Illinois
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Oh dear! Hampton Inn not living up to its reputation here. It was great booking on line and checking in on line; getting in was quick and with the tasty cookies. We got a suite and it was a great space though somewhat dated and well worn. The windows didn't open but the ac worked well and quietly. Our view... More 

Was this review helpful? Yes 1
hilda b, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for taking the time to share your most generous feedback from your recent stay with us. I assure you that we will investigate and resolve the issue. I am truly sorry that we fell short of meeting that expectation. Once again, thank you and I sincerely hope that you will give us an opportunity to redeem ourselves. More 

Las Vegas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The only issue we had was the strong smell of cleaning solution in our room. Way too strong. The room was very clean but the smell was over powering. The rest was fine, like I said, very clean and very quiet. We slept well and breakfast was OK. The eggs were not so good...fake I think.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
hilda b, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We take all reviews (positive and negative) very seriously, and your feedback will help us improve for our next guest and your next visit. We look forward to seeing you again. More 

texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in a double bed suite for 1 night post cruise as we were 2 friends traveling together. There was some confusion at check in, but it was resolved promptly. The couch in our suite was rather dirty and stained so we pulled the mattress off one of the beds to sleep on in the living room. Somewhat disappointing.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
hilda b, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We take all reviews (positive and negative) very seriously, and your feedback will help us improve for our next guest and your next visit. We will have a renovation starting in June to provide a more... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room #305 first assigned had a strong, disgusting smell of smoke. When we told the front desk and asked for a different room, we were moved to another floor. They did check with housekeeping and we were told that because this room was directly above the smoking rooms on the second floor, the odor was coming through the vents.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
hilda b, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

We regret the unfortunate surroundings you encountered during your recent stay with us. We are in the process of converting our entire hotel to non-smoking. We sincerely hope that you will return soon to see our new changes. Thank you for choosing our Hampton for your recent travels and for your feedback! More 

tampa, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Upon check in I waited 5 deep in line. One counter attendant did a great job, but there were too many people for one person. As we all stood there for over 20 minutes I watched the manager come out of her office and walk out the side door without any attempt to help.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
hilda b, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale-Airport/South Cruise Port, responded to this review

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We take all reviews (positive and negative) very seriously, and your feedback will help us improve for our next guest and your next visit. Thank you for staying with us and we look forward to seeing... More 

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