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Crowne Plaza Hollywood Beach

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4000 South Ocean Drive, Hollywood, FL 33019
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Crowne Plaza Hollywood Beach
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1,482 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waldorf, Maryland
Level Contributor
5 reviews
5 of 5 stars Reviewed today NEW

Nothing bad to say at all! From the excellent Valet service (Daniel is the supervisor) to check in, concierge, the room, and complimentary one hour late check out, we were very pleased! Even the housekeeping staff was pleasant despite our slight language barrier. The proximity to local shopping,entertainment and restaurants was another A++ for us. Thanks again! Your hotel came... More 

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North Aurora, Illinois, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I chose this property due to its close proximity to Miami. The property is across the street from the beach and a short distance to Hollywood's famed boardwalk. The hotel's pool is a must visit during your stay and it is 4x larger than the local Marriot's pool. If you have a car, you have 2 options: to pay $18.00... More 

Was this review helpful? Yes 1
Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Clearly an older property but they do the best they can to measure up to Crowne Plaza rating. They were very accommodating about early check-in and late check-out being that I am a lowly IHG member. The bed wasn't the greatest, but I am spoiled sleeping on a Tempur-Pedic, so not much measures up. It is helpful to have a... More 

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Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear cleo17, Thank you for sharing your experience with us. It's fantastic to hear that you were pleased with your check-in and check-out process. Your feedback is very important to us and we apologies the pool temperature. We will also discuss your concerns with our management team so that these are not ongoing issues. Thank you again for sharing and... More 

Sao Paulo, SP
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I unfortunately stayed at this hotel in the end of June /2015, the front desk staff was impolite and gave us nothing as information about the hotel, everyday we had to request towels because the housekeeping wasn't providing them, on the first day when I went to the front desk to complain the person attending at night was very rude... More 

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Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Sergio C, Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. Please accept our sincere apology for the inconveniences you and your family experienced during your stay. We would like to assured that all of the points you raised in this review will be taken into consideration in our efforts... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

My parents had came down from Michigan to visit me the first week of June and stayed here. At first we had an issue with the room mixup being platinum members, but they were sure to square that away asap to make my parents stay enjoyable. I must say I have become close with the workers there in the time... More 

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Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Tera C, Thank you for sharing with us your wonderful experience. We strive to deliver the best service out there and we are so happy to hear when we have achieved it! We will make sure to recognize all of the mentioned employees for providing you with outstanding service. Thank you for your time and we look forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has an excellent customer service but I like to mention a couple of people that make me so comfortable at the hotel First the pool attendants Beatriz and Tomas they took a lot of care for the customers always asking how you doing do you need anything they let me feel like home to me I definitely recommend... More 

Was this review helpful? Yes 3
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Amador H, Thank you for taking the time to share with us your pleased experience. We love hearing when our guest enjoyed our staff friendliness and we will make sure to recognize each one of them for their outstanding service! Thanks again for your time and we hope to welcome you back to South Florida. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our weekend stay in the Crowne Plaza hotel very much. The room was renovated and clean. The pool area is great. The pool is big and overlookng the canal. One minus was too hot water in the hot tub (really, really hot).The hotel is close to the beach (but not the one with the boardwalk).I would give 5... More 

Was this review helpful? Yes 1
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Maggie S, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your weekend stay with us. Your feedback is very important to us and we will make sure to forward your concerns on the temperature of the hot tube with our management team. Thanks again for your time and see you soon! More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for 4 nights for a very affordable price. The rooms are very clean and the staff is very attentive. The valet parking staff is very friendly. They were able to provide me with great deal of delicious restaurants and also gave me accurate directions to get there. Danilo who is part of the valet parking... More 

Was this review helpful? Yes
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear MRAMIREZ17, Thank you for sharing your experience with us.We're happy to hear that you were pleased with our staff and enjoyed your 4 night stay with us! Thank you again for your time and we hope to see you in Hollywood soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I spend 3 days on this hotel and the staff was very helpful, Specially the Tiki bar bartenders(The dynamic duo)Evelyn and Bryant.great drinks Good service and always smiling. Thanks you guys....................... Gliset

Was this review helpful? Yes
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Gliset, Thank you very much for sharing this fantastic review. We strive to provide the best service to our guest and its a pleasure to hear when we do! All of our staff will be recognize for their outstanding service. Thanks again for your sharing this review with us and we look forward to welcoming you back soon! More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I went there on business so not typically a good time but the staff at the Tiki bar Bryant, Evelyn and Nacho were awesome! They made an otherwise mundane trip very fun. Thanks guys! I will be back ...see you soon Only reason this trip did not get 5 stars is there are very limited dining options within walking distance.

Was this review helpful? Yes
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear lori H, Thank you for sharing this wonderful review with us. We love to hear how your business trip turned out to be fun with the help of our staff! We will also make sure to recognize Bryant, Evelyn and Nacho for providing you with memorable service. Thanks again for your review and we look forward to your next... More 

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