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Crowne Plaza Hollywood Beach

4.0 of 5 4000 South Ocean Drive, Hollywood, FL 33019
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Crowne Plaza Hollywood Beach
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Crowne Plaza Hollywood Beach
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1,341 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
1 review
4 of 5 stars NEW

After sending few emails directly to the hotel and having received 0 response I have no option but to write it here. Maybe you will react. The stay overall was nice more or less no complaints. Stayed there back in November 2014. My card details were taken at the reception upon arrival. What unpleasant surprise - just checked my bank... More 

Was this review helpful? Yes
St. Catharines, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Crowne Plaza at the end of February, 2015. My room was very clean. The pool was awesome to swim in. The pool attendants Tomas and Beatriz were very good attendants, giving directions to venues, towels, and just being so friendly. They liked their job and did it well. They made me feel at home. Thank you... More 

Was this review helpful? Yes
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear William K, Thank you for sharing this wonderful review with us. We strive to exceed our guests' expectations and it's always such a pleasure to know when we do. We appreciate the compliments on our staff services and we will make sure to recognize Tomas and Beatriz for providing you with such memorial service.We look forward to seeing soon! More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

I have to say i had a great time in this Hotel. The staff are very friendly and beyond. I have no complaints at all. The pool was great i enjoyed it a lot, it was nice and warm. The beach is across the street a 3-4 minute walk very close and very ideal. I have to say the only... More 

Was this review helpful? Yes
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Joanna M, We appreciate you taking the time to share this review. We greatly appreciate your compliments on our staff services and will make sure to recognize Beatriz, Tomas, Manny and Nicole for providing you with such memorial service! It's a pleasure to know that you enjoyed your vacation and will be staying with us in the near future.... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

I am extremely happy with my stay at this hotel. Had an early flight and was able to check in early without a problem. The staff Nicole Beatriz Tomas Hans Manny to name a few were all so courteous and helpful. I didnt get a NO for anything I asked. Beach is right across the street and public transportation is... More 

Was this review helpful? Yes
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear sophianie f, It is a great pleasure to hear how much you enjoyed our hotel and we thank you for your kind recommendations. We strive to provide the best service possible and we are glad when we hear we do. We will make sure to recognize all of our staff for providing you with outstanding service and in particular... More 

canada
Top Contributor
55 reviews 55 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we stayed there one night after cruise. couldn't check in till 3.00 but had lunch there and it was good, went to beach two blocks away. rooms were clean and fairly large. the pool was large and nice and warm. no retaurants or shops near by. concierge recommened good restaurant but it was 15 taxi ride.

Was this review helpful? Yes 1
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear music-soul, Thank you for sharing your experience with us.We truly appreciate all of your wonderful feedback on our hotel amenities and our staff services. We apologize for any inconvenience you encountered during your check-in process. Thanks again for your feedback and we look forward to welcoming you back to South Florida in the near future. More 

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I booked this hotel thinking it was in Hollywood Beach when it was actually in Hallandale Beach. The rooms were quite large and were clean. We had to change rooms as we had one opposite the ice machine, which was louder than a 747 taking off! We had no trouble changing rooms and found the reception staff to be helpful.... More 

Was this review helpful? Yes
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear carolinebug, Thank you for taking the time to share your experience with us.We're happy to hear that you enjoyed our rooms and staff services.Your feedback is very important to us and we will be sure to discussions these concerns with our management team for improvement.Thank you for your time and we hope to see you in Hollywood soon! More 

Senior Contributor
45 reviews 45 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed twice in this hotel in February both times my initial experience was bad. The first was just slow unfocused I had to ask three times for a complimentary upgrade as a platinum member eventually I got one. Had to ask for internet, almost felt like they were doing me a favour rather than I am paid guest.... More 

Was this review helpful? Yes
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Nfwragg, Thank you for being a Platinum IHG Rewards Member and for sharing this feedback with us. We greatly apologize for the inconveniences you encountered. This is certainly not a common response we receive regarding our customer service. Please be assured that we will look into your concern with our management team for improvement. We hope to have the... More 

Hunt Valley, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Very nice hotel but front desk staff needs a crash course in hospitality. Or just common third grade manners. No body greets or wishes you when you enter or leave. On checking out nobody checked how was your stay etc... cleaning crew forgot to clean our room 1 day and then next day just replaced the towel!

Was this review helpful? Yes 1
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Deepak S, Thank you for your feedback. We apologize for the poor service you experienced at our hotel. Kindly be assured that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your... More 

United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This place has a really nice pool area and is next to the inter coastal and a cool drawbridge. It's a short walk to the beach (across one busy road). There is a trolley that stops right in front of the hotel that will bring you further down the beach to the boardwalk area. The hotel also has a restaurant... More 

Was this review helpful? Yes 1
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Valerie C, Thank you for sharing your experience with us.We truly appreciate your wonderful feedback on our hotel amenities. We look forward to seeing you on your next South Florida visit! More 

United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This place was really decent. We mainly hung out by the pool and hot tub which over looked the water way. It's not quite ocean side, but was quite fun. The location wasn't bad at all. The food served there was pretty good.

Was this review helpful? Yes 1
Erika L, Manager at Crowne Plaza Hollywood Beach, responded to this review

Dear Travis B, Thank you for taking the time to share with us your pleased experience. We are glad to hear how much you enjoyed our pool area and hot tub. We hope to have the opportunity of welcoming you back to our hotel in the near future! More 

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Additional Information about Crowne Plaza Hollywood Beach

Address: 4000 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Number of rooms: 311
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Also Known As:
Crowne Plaza Hollywood Beach Hotel Hollywood
Hollywood Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Hollywood
#11 On the Beach Hotel in Hollywood
#14 Family Hotel in Hollywood

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