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Enchanted Isle Resort

1601 S Surf Rd, Hollywood, FL 33019
Enchanted Isle Resort
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54 reviews from our community

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Traveler rating
    19
    21
    9
    3
    2
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23
14
2
Business
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time visiting the Hollywood area and were pleasantly surprised with the whole area. Lots of great places to eat nearby and really enjoyed the beach with the chairs and towels provided. Did a lot of walking, especially with the broadwalk so near. Did not realize how important free parking was until we tried to take the car out --... More 

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Middleborough, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first visit to our the time sharing condo, we were pleasantly surprised. The unit has a bath and a half, and the full bath was redone. It has an open floor plan with plenty of room to put your belongings away. It was clean and had all the essentials we needed for the week. The resort is... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 23, 2015

Waiting to check in. Room not cleaned after 4pm. Cannot enter the room or complete the paperwork until room is cleaned. Cleaning crew inside room w loud music. Unacceptable service. .........................................

Was this review helpful? Yes 1
EnchantedIsle, General Manager at Enchanted Isle Resort, responded to this review

We would like to sincerely apologize for the delay in your check in. We have made improvements since to remedy this type of situation. We truly hope you enjoyed your stay with us. We value our guests feedback so that Enchanted Isle can be the best experience possible. Please let us know if there is anything we can do in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

We were traveling prior to a cruise. The original place we booked was horrible and thankfully found Enchanted Isle. The staff was courteous and so helpful. They were able to accommodate us with our limited time in Florida right on the beach. It definitely was a highlight to our vacation. Can't wait to stay again.

Was this review helpful? Yes 1
NB, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 16, 2015

This is our 3rd time staying at Enchanted Isle Resort and once again, we were not disappointed. We love this unique little spot on the beach - it is such a beautiful location. We stayed in Building #1, which is located on the beautiful white beach. We used the BBQ's every evening, enjoyed the pool every afternoon and went for... More 

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Dracut, Massachusetts
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 6, 2015

I am an RCI member and was excited for this vacation, as the website gave great pictures and descriptions for the property. We had the older run down bldg which was very disappointing. I had thought by the website that all units were like the "newer" bldg. I had teens with me and a sleeper soafer was fine for them.... More 

Was this review helpful? Yes 2
EnchantedIsle, General Manager at Enchanted Isle Resort, responded to this review

Hello, We were very disappointed to hear of the events that happened that night as well. We are very sorry that you and your family were subjected to that kind of experience at our property. We feel that the Hollywood Police department handled the situation very well. The family next to you offered to watch the children and did it... More 

Providence, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 2, 2015

I was stranded with for a week with 7 friends unable to fly back to Boston due to a blizzard. The staff were able to have two units ready for us with short notice. The layout was great and the units clean. Loved the patio area for happy hours and the private beach. The location was superb as it was... More 

Was this review helpful? Yes 4
Webster, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 27, 2014

We are RCI Timeshare members who used our points to spend time in Sun the week before Christmas. The location provided us with perfect weather, fantastic beach, minimal crowds, and one of the most relaxing vacations in years while staying in a less than average condo. Blg 4, where they house their RCI customers had bad WiFi (we had to... More 

Was this review helpful? Yes 1
EnchantedIsle, General Manager at Enchanted Isle Resort, responded to this review

Thank you so much for the compliments. We are so pleased to hear that you enjoyed the staff and quiet location. We are very sorry that you experienced some WIFI issues during your stay. We recently completed some upgrades to the WIFI to remedy the issues you mentioned. Also, all four of our buildings are available to RCI members. The... More 

Fenton
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed December 27, 2014

We stayed here in early December for our 10 yr. anniversary. We booked this as an extra vacation through RCI and the price was very good! Our unit was in building 1 which is right on the beach. The sunrise was spectacular! Rooms were clean and the hotel staff very pleasant and helpful. They hold a informative meeting once a... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed December 18, 2014

The set up of the room was a little odd. It had a kitchen with a little living room that had a fold out bed, then one tiny bedroom. The bedroom was so small that me and my husband chose to spend the whole vacation on the fold out in the living room. The kitchenette was very nice, it had... More 

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EnchantedIsle, General Manager at Enchanted Isle Resort, responded to this review

We are so happy you enjoyed your stay with us! We do have a lot of units with larger bedrooms. Please ask and we will do our best to accommodate. Hope to see you again soon! More 

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