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All 6 Hialeah hotels

Holiday Inn Express Miami-Hialeah (Miami Lakes)

2.5 of 5 Hotel   |   6650 W. 20th Ave., Hialeah, FL 33016
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Ranked #1 of 6 Hotels in Hialeah
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Pamela B Danbury, Connecticut
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236 reviews from our community

Traveler rating
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    18
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Danbury, Connecticut
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The front desk staff were very nice. The hotel is a standard Holiday Inn Express. It is in good condition and could benefit from some updates. At breakfast each morning the manager walked through the dining area greeting guests and asking if things were OK with thir stay. I needed a suggestion for a restaurant and the gentleman at the... More

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Sussex UK
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here after flight from London before driving on to Naples. Hotel close to 75 interstate and easy to find. Room adequate, comfortable bed, noisy air conditioning, good shower. Breakfast was aimed at the business traveller, quick coffee, toast, scrambled eggs etc. There was no fruit but when the general manager, Rosalyn Long Laso, introduced herself she quickly remedied this... More

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RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Ladyofleisure2010, Thank you so much for taking the time to write about your recent stay at our hotel. Your comments are appreciated and we are pleased to know that you enjoyed our comfortable beds and shower. I also appreciate your kind words about me; it was absolutely my pleasure to serve you and have you as our guest. We... More

Heredia C.R.
Contributor
18 reviews 18 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great stay.. No complaints at all... Maybe they can do better with the breakfast!! Be sure to eat before you get back to the hotel because there aren't good restaurants nearby... Service and accommodations are good, good worth for the price...

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Orlando, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

What a dump! Room smelled disgusting, bathroom smelled worse. Carpet felt gross, with stains, and probably contributed to the horrid room smell. Air conditioner didn't work properly, Internet kept reasking for password. Bed was super uncomfortable. Breakfast was HORRID... Thr bananas were spoiled, eggs tasted like rubber, coffee was cold. I'd rather sleep in my car. We left in the... More

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RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

I hope that you will accept my sincere apologies for the dissatisfaction you experienced during your recent visit at our hotel. Our staff always has access to a manager on duty and we would have addressed any issues if they had known about them. Although, we cannot alter what you experienced, we appreciate your feedback as it is a valuable... More

Rockledge, Florida
Top Contributor
127 reviews 127 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 6, 2014

They provide a great hot breakfast (included in price of the room). They have a nice on site gym. Located close to Miami shopping. On the negative side: 1The staff doesn't speak English. 2My company truck was vandalized.

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RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Valued Guest, We hope you will accept our sincere apologies for the inconvenience you experienced during your recent visit at our hotel. Our staff always has access to a manager on duty and all supervisors and managers speak English. I will share your comments with our management team that our staff did not effectively communicate to you in English... More

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

Great hotel. Honestly for the price, there aren't much places that really can give you bang for your buck like this hotel. Huge room, clean, comfortable, great staff, next to the intersection so there is a little noise but nothing for me to truly fret over. Overall great experience for my few days there.

Was this review helpful? Yes 2
Jacksonville, Florida
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 30, 2014

This is a typical cheaper Holiday Inn. It is very clean and comfortable. The location isn't very great, but it's convenient to the highway. I paid about $60 for a night and I was happy with the value.

Was this review helpful? Yes 1
Boynton Beach, Florida
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 24, 2014

This hotel provided a pleasant three night stay. It is conveniently located next to a major highway and easily accessible. The staff was friendly. At check-in the manager noticed I was a member of their rewards program and provided a free upgrade. The room was a small suite with a separate bedroom and living area. It had a small kitchenette... More

Was this review helpful? Yes 2
Rancho Cordova, California
Top Contributor
121 reviews 121 reviews
75 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed June 4, 2014

To start with the nice things.. The rooms are very nice. We have a two room suite, and it is set up very well. The rooms are very clean. The lobby area is nice, and the breakfast area is nice and big. The negitives, The air conditioner is right next to the bed. It does keep the bedroom nice and... More

Was this review helpful? Yes 1
Crestview, Florida
2 reviews
1 of 5 stars Reviewed May 30, 2014

I have been a priority club member for over a decade. This hotel is not up to the Holiday Inn Express standard I am familiar with. This hotel DESARATELY needs updating; tub was chipped, the chairs were dusty/dirty, and carpet was dirty. I had dust on my luggage from the carpet and there was women's hair accessories on the floor.... More

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RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Guest 706CynT, Thank you for taking the time to post a review from your recent stay at the Holiday Inn Express & Suites Hialeah-Miami Lakes. As an IHG Rewards member we greatly appreciate your loyalty to our brand and hotel. We are deeply sorry for the unacceptable experience which you encountered. Your feedback is not in-line with the Holiday... More

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Additional Information about Holiday Inn Express Miami-Hialeah (Miami Lakes)

Address: 6650 W. 20th Ave., Hialeah, FL 33016
Phone Number:
Location: United States > Florida > Hialeah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Miami-Hialeah (Miami Lakes) 2.5*
Number of rooms: 144
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Also Known As:
Holiday Inn Express Miami-Hialeah (Miami Lakes) Hotel Hialeah
Holiday Inn Express Hialeah
Holiday Inn Hialeah
Hialeah Holiday Inn

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