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Ramada Hialeah-Miami Airport

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1950 West 49th Street, Hialeah, FL 33012
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Ramada Hialeah-Miami Airport
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Ramada Hialeah-Miami Airport
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1,074 reviews from our community

Traveler rating
    143
    269
    329
    169
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367
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Ramada Hialeah-Miami Airport
See the most recent reviews
Dunn, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Good customer service from Kessiah, Claudia and Maria. Rooms need renovating. Informed by front desk hotel is in process of renovating. Bathtubs peeling, writing on the walls. Shuttle service is terrible. Operates every hour 6am-11pm.Our flight arrived at 2:15pm and we waited an hour and 20 minutes for the shuttle. This hotel has 3 shuttle buses. Dealt with the room... More 

Was this review helpful? Yes 1
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Sapphire 4405 Thank you for your review. I am very happy to hear that the team Ramada was able to exceed your expectations , however I am disappointed that your room was not up to standards Please allow me to apologizes for the inconvenience this may of caused you.. We are renovating the rooms and the issue that you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When in Miami have to stay here. The staff is the most helpful and accomidating. Ricardo and Claudia at the front desk made us feel like we were at home. They could not do enough for us. Truely the best in the business. They are the reason to stay here. They will make every minute of your stay enjoyable.

Was this review helpful? Yes 1
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Colleen H Thank you for your review. I'm pleased to read your review on your recent visit to Ramada. Our ultimate goal is to provide each and every guest with EXCELLENT service. I will share this with the team especially Ricardo & Claudia and celebrate. More 

Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I was in the hotel last Sunday for 1 night and the services was great. The front desk agent (Kessiah Mckenzie) with the beautiful smile was very professional with the best attention for everybody. The restaurant have a nice view with exceptional customer service. The room was fine with the two bed and very clean. the shutter services is every... More 

Was this review helpful? Yes
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Mark21 Thank you for your review. I' happy to read that we were able to provide you with excellent service during your recent stay at Ramada. I agree Kessiah smile is genuine and she goes above and beyond to make every guests feel like they are at home. I will pass this on to her and celebrate. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My stay was excellent, I am pleased with the service of maria valdez the package manager very sweet and the front desk agent claudia very sweet as well, I recommend this hotel for the value for money!

Was this review helpful? Yes 2
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Remstica_cijnje Thank you for taking the time to share your review. I'm pleased to hear that Maria was able to exceed your expectations during your recent stay at the Ramada. Our ultimate goal is to provide EXCELLENNT service to each and every guest we serve. More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We were very disappointed with the quality of this hotel. It is not very near the airport. We checked in late and the girl working at the desk is ran off her feet when a large group of people are checking in together. The hotel seems to be divided in to two hotel and you have to go outside and... More 

Was this review helpful? Yes 2
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Westcorkireland Thank you for your review. I am sorry to hear that we did not meet your expectations during your recent stay. I appreciate the feedback and I value what my guest have to say regarding their experiences. I have shared your detailed comments with the appropriate departments and we will address the items immediately. More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 21, 2015

I have been staying here for 2 years now....during that time, I have watched the rooms get more and more worn and tired. It is time to renovate. The first floor is the worst. Even though they only offer hourly transportation to & from the airport, the location near lots of shopping used to make it worthwhile. But with the... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Flymon767 Thank you for your review expressing the problems you encountered during your recent stay. We sincerely apologize for the substandard condition in your room. We are currently renovating the hotel and these issues are being addressed. Our ultimate goal is to provide excellent service to each and every guest we serve. More 

1 review
1 of 5 stars Reviewed April 19, 2015

Cockroaches in bathroom, ice machines that doesn't work, carpet in the corridors smells bad; everything around closes 21:00-22:00, including the mall - That the only good thing - no night life! Even the "restaurant" of this motel works! Closes everyday ate 22:00 ! You can believe it?! Luck that a convenience store with some snacks, coffee, beverages and beers still... More 

Was this review helpful? Yes
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Joao Eduarod Thank you for your review. Please allow me to apologizes for the issue you experienced during your recent stay. I appreciate the feedback and I have shared your detailed comments with our housekeeping team. We have already addressed your concerns with urgency. Safe travels. More 

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