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Ramada Hialeah-Miami Airport

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1950 West 49th Street, Hialeah, FL 33012
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Ramada Hialeah-Miami Airport
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Ramada Hialeah-Miami Airport
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1,114 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Trelew, Argentina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Rooms were old dated. We chose this hotel for its proximity to Miami airport. Wish we hadn´t. We had three confirmed reservations, part of us arrived in the morning. In that moment I confirmed my daughter coming late with a disabled husband and two kids. Everything appeared to be normal. The morning front desk girl was a pleasure to deal... More 

Was this review helpful? Yes 1
Porto Alegre, RS
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stay in Ramada Hialeah-Miami Airport 20 21 June 2015. In 4 floor the bedrooms are insupportable. in two nights we don´t sleep because very hot.The air conditioning work all the time, but not enough. If is possible not accept 4 floor.

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Rotterdam, The Netherlands
1 review
3 of 5 stars Reviewed 4 days ago NEW

Everything was about average, the door card was nor working properly. I went a lot of times to the reception to reactivate my door card. The room was ok. There was no warm water and i had to take a cold shower.

Review collected in partnership with Ramada

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Miami Beach, Florida
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The clerk was kind enough to check us in early morning..rooms was nice clean a beautiful view.....breakfast was not included....all the stores u could ever thing about was right up the street...supermarket everything....we had a nice stay here.

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Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

My stay was horrible. Check in time is to long. The wait time to check in is to long. The front desk people needs more customer service school. I was very disappointed to no that the rooms didn't have a microwave or refrigerator. Not enough towels in the bathroom. The t.v remote didn't work like it should have. Just a... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Shakemah 2015 Thank you for taking the time to share your review. I'm extremely disappointed to hear that we did not meet your expectations during your recent visit. Please allow me to apologizes for the issues you experienced in your room. I have shared your feedback with the appropriate departments and we will address the items immediately. Our ultimate... More 

Hialeah, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was very happy and grateful with the attention of two of your receptions in the front desk which her names were Miss Claudia and Miss kessia . Which both did everything great to make my stay at the ramada inn a pleasant time.i had some issues and some problems in the rooms in which i stay that i was... More 

Was this review helpful? Yes 1
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear 345 lourdesj Thank you for your review. I'm pleased to hear that Claudia was able to exceed your expectations, however I'm disappointed that our other team members failed to provide excellent service. I appreciate the feedback and I will share your comments with the rest of the team. Thank you for being a loyal guest. More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't even know how this place is still operating. The girls at the checkout desk are rude and confrontational. Their faces depict people that are being forced to work... Not helpful whatsoever. Unprofessional! Checkout took for ever and they don't know how to explain things. The AC in some rooms don't work. Please send those ladies to customer service... More 

Was this review helpful? Yes
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Katred 3 Thank you for your review. I am sorry to hear that we did not meet your expectations during your stay, especially in regards to the customer service with our agents. I appreciate the feedback and I value what my guests have to say regarding their experiences. I have shared your detailed comments with our Front Office Manager... More 

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