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Ramada Hialeah-Miami Airport

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1950 West 49th Street, Hialeah, FL 33012
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25% Off 2-Night Stays
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Ramada Hialeah-Miami Airport
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Ramada Hialeah-Miami Airport
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1,138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Orlando, Florida
1 review
1 of 5 stars Reviewed yesterday NEW

The ice machine did not work. The elevator was broken. There were no towels. When we got them, we shared some with the guests across the hall because they had none as well. The key to the door stopped working before we were ready to check out. The WiFi was broken. The coffee maker was broken. The front office never... More 

Review collected in partnership with Ramada

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Miami Springs, Florida
1 review
1 of 5 stars Reviewed yesterday NEW

they lie about their rates. upon arrival to the room, no towels. the phone in the room has terrible sounds, customer services does not answer. I had to go to the lobby to get a towel, and house keeping showed up approximately an hour later. then this morning I checked my account and they charge me 97 dollars, this place... More 

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Miami, Florida
1 review
1 of 5 stars Reviewed 6 days ago NEW

I booked this hotel based on price as well as the idstanc e to my location the following day. Check in was amazing and easy. The lady attended to me rapidly and courteously. I had to rate the hotel a 1 because the hotel, outside of the lobby and dining room, was horrible. The hallway was dingy with debris scattered... More 

Review collected in partnership with Ramada

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Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear georginaw 783 Thank you for your review. I 'm happy to see that your team at the FD was friendly and courteous, however I'm very disappointed with the condition in your room. Please allow me to apologizes for the inconveniences you experienced. Please know that I will follow up on your comments and address this with my team. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Ramada Hialeah was absolutely filthy. Upon arrival, my room had a strong odour of urine. The response was a cleaning lady armed with some disinfectant who randomly sprayed the carpet, my luggage and anything else in her path. We were given another room which smelt much better but it was dusty and infested with small cockroaches. I had to kill... More 

Was this review helpful? Yes
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Bajan _ Erika Thank you for your review. I am sorry to hear that we did not meet your expectations during your stay. I appreciate the feedback and I value what my guests have to say regarding their experiences. I have shared your detailed comments with the appropriate departments and we will address the items immediately. More 

Asheville
2 reviews
1 of 5 stars Reviewed 1 week ago

This hotel is not the hotel to stay in if you are traveling for any purpose and want to take a shower and/or use the pool! We are a family of 3 and they leave two towels in the room. When you ask for additional towels you are told to they don't have any available. But they you see other... More 

Review collected in partnership with Ramada

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Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago

Where do I start, this place is old and rundown the smell when you walk in the lobby is so unpleasant. There was no towels or washcloth in our room, they are renovating the the carpet which still looks terrible. Rust in the bathroom and stains in the tub, where the airconditoner was the carpet was soak and wet. This... More 

Was this review helpful? Yes
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Keerah Y Thank you for your review. I am sorry to hear that we did not meet your expectations during your stay. I value what my guest have to say regarding their experiences. we are currently renovating the hotel and addressing the issue with the condition of the property. I have shared your detailed comments with the appropriate departments... More 

Caracas, Venezuela.
5 of 5 stars Reviewed 1 week ago

Is an excellent hotel, with nice installations and people who like to assist at guest. Rooms clean an confortalbles. Front desk people lovable, specially Mr Toni who never becomes old. Is an hotel to return many times. Thank Ramada People and hotels.

Review collected in partnership with Ramada

Was this review helpful? Yes
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Eduardo 172 Thank you for sharing your review with us. I'm pleased to hear that our team was friendly and that your room was clean. We pride our self on delivering excellent service to each and every guest we serve. Thank you for recognizing Tony and I will share this with him and celebrate. More 

Palm Coast, Florida
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Front desk was very slow to begin with and we had to check twice for them to adjust our bill,since we paid a deposit . we stayed night of July 7th. Rooms are in need of update. We called security because the room next to us were so loud . walls are paper thin. Midnight someone thought it was funny... More 

Was this review helpful? Yes
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Sashi 60 Thank you for your review. Please allow me to apologizes for the inconveniences that you experienced at check in. I value what my guest have to say and I have shared your feedback with the team. Our ultimate goal is to provide excellent service to each and every guest we serve. More 

Belmopan, Belize
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Upon my arrival I was greeted by a most unpleasant elderly woman at the front desk who was a perfect pig. I kept asking her the total of my bill, etc., and she refused giving me a calculator saying to work it out. Her attitude was mean and most unpleasant. Furthermore she did not have a name tag on her... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review

Dear Madrir Thank you for your review. Please allow me to apologizes for misunderstanding with your experience with our agent. I'm very concerns with your feedback and I would like to reach out to you to learn more. We pride ourselves on delivering excellent service to each and every guest we serve. Safe travels. More 

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