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Paramount Plaza Hotel & Suites

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2900 South West 13th St., Gainesville, FL 32608 (Formerly Sheraton Gainesville)
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10% off room rate
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1 room 1 guest
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Paramount Plaza Hotel & Suites
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889 Reviews from our TripAdvisor Community

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Traveler rating
    425
    232
    96
    62
    74
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257
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214
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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    (889)
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    (279)
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    (254)
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    (187)
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    (169)
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There are newer reviews for Paramount Plaza Hotel & Suites
See the most recent reviews
nj
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2013

Arrived with my hotel coupon in hand..greeted by a nice young man (Monday July 1 at 5pm with a sincere hello. He gave us a nice room, with a king size bed. We thoroughly enjoyed our bartender Jake during happy hour with a buy 1 get 1. He makes a fabulous martini. I believe this little treasure is forgotten, due... More 

Was this review helpful? Yes
Richard A, Guest Relations Manager at Paramount Plaza Hotel & Suites, responded to this review

Thank you so much for taking time to leave us a review! I'm so glad to hear you were able to enjoy our daily happy hour specials in our bar. Jake is an excellent employee and it's great to see some public praise for his hard work. I hope you made use of the hot breakfast buffet in the morning... More 

1 review
5 of 5 stars Reviewed June 26, 2013

I had the pleasure of being served by Mitchell. The service was great and Mitchell did a great job of not only serving but encouraging conversation between all bar customers. We had such a great time and had awesome drinks. I highly recommend giving Mitchell a raise-I was here for a conference, but would definitely make it a point to... More 

Was this review helpful? Yes
Richard A, Guest Relations Manager at Paramount Plaza Hotel & Suites, responded to this review

I'm so glad to hear you enjoyed your stay with us here at the Paramount Plaza Hotel & Suites! I see you were able to make use of our Lakeside Bar and Grill which offers a daily hot breakfast buffet and happy hour specials. Mitchell is a great bartender and it is nice to hear public praise for his hard... More 

1 review
5 of 5 stars Reviewed June 26, 2013

Mitchell the bar tender looked after us most of the night, makes excellent gin and tonics very helpful. Very friendly place. Jessica also very helpful ....great place. Rooms very clean and tidy, large, with fridge and microwave I managed to get a room overlooking the lake - worth it, see if you can see the Gators.

Was this review helpful? Yes
Richard A, Guest Relations Manager at Paramount Plaza Hotel & Suites, responded to this review

Thank you for taking time to leave us a review about your stay with us, Kevin. I see you were able to enjoy the fact that we are the only lakefront hotel in Gainesville! Our lakeview rooms really put you right on the water to enjoy the wildlife. Our Lakeside Bar & Grill is also a great place to eat... More 

Tampa, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 25, 2013

My friend and I stayed at this hotel for 3 days for our girls gymnastics camp at UF. From the moment we checked-in, I knew that we weren't going to have a good experience. We requested adjoining rooms and they were going to give us rooms across from each other which we were not happy about. We had to speak... More 

Was this review helpful? Yes 2
Tracy R, Manager at Paramount Plaza Hotel & Suites, responded to this review

Dear Juliet, First let me sincerely thank you for your honest review, I know it takes time out of your schedule to voice concerns, and I appreciate you taking the time to do so. Second, I would like to apologize for all of the problems you encountered upon your visit. Paramount Plaza has a long standing history of having an... More 

1 review
5 of 5 stars Reviewed June 22, 2013

My home away from home. This is the hidden gem of gainesville, beautiful views of the lake. The restaurant I can't say enough about,the food is amazing. The front desk staff was wonderful especially Holly what a delightful person she always had a smile on her face and acknowledges everyone no matter what she is doing. I was here on... More 

Was this review helpful? Yes
Richard A, Guest Relations Manager at Paramount Plaza Hotel & Suites, responded to this review

Thank you so much for your review of your stay here at the Paramount plaza Hotel & Suites! I'm delighted to hear that you had a wonderful stay with us. Holly is a great front desk employee and it's nice to hear public praise of all her hard work. Our staff here is very guest orientated and love making every... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed June 21, 2013

My family stayed at this hotel for a week and received excellent customer service from the entire staff. Michael Bednar was the best making sure we had a quiet area due to our newborn baby that was born prematurely and still needing oxygen. We will definitely be back at a future date. Thanks again to Michael Bednar for the excellent... More 

Was this review helpful? Yes
Richard A, Guest Relations Manager at Paramount Plaza Hotel & Suites, responded to this review

Thank you for your review of the Paramount Plaza Hotel & Suites. I'm glad you were able to enjoy your time with us. Our staff is very focused on guest satisfaction and we love hearing recognition of their hard work. Hopefully you were able to make it to our Lakeside Bar and Grill to enjoy either our hot breakfast buffet... More 

Washington, Virginia
1 review
5 of 5 stars Reviewed June 21, 2013

I stayed at your hotel on my way from south fla to Washington this spring and was impressed with the general ambiance of your hotel. But what was more impressive was the professionalism and dedication of one of your employees, Michael Bednar, the night manager. You should be very proud to have such an impressive person representing your establishment. K.... More 

Was this review helpful? Yes
Richard A, Guest Relations Manager at Paramount Plaza Hotel & Suites, responded to this review

Thank you for your review of the Paramount Plaza Hotel & Suites. I'm so glad you were able to have a lovely stay with us. Our staff is focused on 100% guest satisfaction and it nice to hear recognition of their hard work. Please let us know if you need to make another reservation. Our front desk staff can get... More 

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed June 18, 2013

My family and I came from West Palm to visit family about two months ago. We checked in pretty late in the evening and we were all very tired. When we got to hotel to check in the staff was very nice and made us feel very welcomed. After checking in a staff member went out of his way to... More 

Was this review helpful? Yes
Richard A, Guest Relations Manager at Paramount Plaza Hotel & Suites, responded to this review

Thank you so much for leaving a review about your recent stay with us here at the Paramount Plaza Hotel & Suites. I'm so glad to hear you had an enjoyable experience. Our staff is focused on 100% guest satisfaction and we do all we can to ensure that each stay meets the guests' expectations, if not exceeds them. I... More 

Havana, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 16, 2013

I checked in for a 5 days stay (GRANDdaughter was take.n by ambulance to Shands). Although staff was pleasant, the rooms were not. The entire facility looked like it needed a great surgeon to do a face and body lift. The entire 5 nights I was there, the toilet didn't work. I communicated this to the staff EVERY day. NOTHING!... More 

Was this review helpful? Yes 2
Richard A, Guest Relations Manager at Paramount Plaza Hotel & Suites, responded to this review

We at the Paramount Plaza Hotel & Suites appreciate you taking the time to leave us some feedback. I do apologize that you were unhappy with your stay. I looked back at our maintenance logs and it seems that we, unfortunately, were not notified of an issue with the toilet until halfway through your stay. Once we were notified, we... More 

Asheville, North Carolina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 11, 2013

Got a fantastic deal using the state motel coupon book. Very large room with beautiful view of a lake. Comfy bed, nice accomodations. Great little restaurant and bar with good food and an A+++ bartender. Wonderful employees. Would love to stay here again.

Was this review helpful? Yes
Richard A, Guest Relations Manager at Paramount Plaza Hotel & Suites, responded to this review

Thank you for your lovely review of the Paramount Plaza Hotel % Suites. I'm glad you were able to enjoy our property. I see you made use of our Lakeside Bar & Grill which offers a daily hot breakfast buffet and evening happy hour specials. Feel free to contact us directly to book your next stay! Respectfully, Richard Arnold Rooms... More 

Hotel Review Summarization

What travelers say

  • Friendly and helpful(4)
  • Very nice(3)
  • Great Place(3)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

143 photos of this hotel

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Room/suite (26)
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Bathroom (6)
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Dining (4)
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Room/suite (10)
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Pool/beach area (1)
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Hotel & grounds (5)
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Business center/function rooms (1)
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Family/play areas (1)
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Other (2)
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