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BEST WESTERN Gateway Grand

3.0 of 5 4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
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BEST WESTERN Gateway Grand
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BEST WESTERN Gateway Grand
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340 reviews from our community

Traveler rating
    160
    103
    43
    17
    17
See reviews for
109
76
28
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Gateway Grand
See the most recent reviews
Pigeon Forge, Tennessee
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 13, 2014

I was to be at this hotel for a week, Monday night thru Saturday night. I left my laundry at the front desk this morning to be cleaned. Clerk told me it would be returned at 12 today. I return to the hotel at 6pm, get laundry and go to my room to find my luggage missing. Return to front... More 

Was this review helpful? Yes 10
Ron G, General Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for speaking with me over the past few weeks as we work with the authorities investigating this matter. As I mentioned previously, we perform a thorough background check on all employees when they are hired. We have over 100 employees on staff and nearly 4000 guests pass through our hotel monthly. All criminal investigations are turned over to... More 

Sterling Heights, MI
Top Contributor
194 reviews 194 reviews
157 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 6, 2014

This hotel has a free shuttle service to and from the airport. It's several miles (about 20 minutes), so being able to get a ride that far is quite a benefit. When I called from the airport, the front desk clerk was very courteous and asked for my cell number so that the driver could contact me if she couldn’t... More 

Was this review helpful? Yes
Ron G, General Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for the marvelous comments. We feel the van transport is an excellent amenity and I'm glad it was useful for you. Many guests take advantage of the onsite massage therapist and we hope you get the chance to in the future. I will let Allen and his banquet staff know about your great comments as well as our... More 

Orlando, Florida, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 24, 2014

My son exclaimed upon our arrival,"Looks like the Hard Rock Hotel in Orlando!" Unfortunately, looks were deceiving. We came up for a soccer tournament with a group for a night or two and felt we chose well. The continental breakfast on Saturday out did most by filling up a lot of hungry kids and spectators, but flew the coop on... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Ron G, General Manager at BEST WESTERN Gateway Grand, responded to this review

I'm very sorry that your stay wasn't up to your expectations. When we have large baseball or soccer groups in it sometimes takes a while to replenish our buffet and we occasionally run out of certain items but replace them with other choices. I am sorry you didn't receive room service. We do have a houseperson on duty 18 hours... More 

Vandalia
1 review
4 of 5 stars Reviewed February 20, 2014

The hotel was a bit pricey, but it is a lovely facility and well-suited to people travelling with dogs. Because of the dogs, we used room service which was excellent and a fair bargain. The front desk receptioist was wonderful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ron G, General Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for your great comments on our pet friendly hotel. We have a large field where dogs can run and play. Hope to see you on your next visit to Gainesville. More 

Odessa, Florida
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 19, 2014

Stayed at the Best Western Gateway in Gainesville7-9 Feb and it was excellent. The room (suite) was clean and the bed very comfortable. All the staff was very friendly and courteous. Free WiFi and a good selection of cable channels. The continental breakfast was very good and you could purchase an omelet for $3.00. The toppings were almost unlimited making... More 

Was this review helpful? Yes
Ron G, General Manager at BEST WESTERN Gateway Grand, responded to this review

Thanks you very much. I will share your comments with our Executive Chef, Justin. He started his career 15 years ago at our hotel. We receive comments quite a bit on the meals his banquet cooks produce. He truly does have a passion for his job and will appreciate your wonderful comments. We hope you will be attending other functions... More 

Springfield, Illinois
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 16, 2014

For the price, quality and location, this is an excellent choice for a traveler. The front desk staff was very friendly and helpful. The property is well maintained. The room is clean, spacious, and quite. We ate dinner in the sports bar/restaurant in the hotel1. The salads were fresh and served cold. The grouper fingers were just OK, but the... More 

Was this review helpful? Yes 3
Port St. Lucie, United States
Contributor
18 reviews 18 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

Every aspect of this hotel is top notch. The restaurant on the property is great and carries a good choice of both bar foods and regular meals. We have stayed here four times and will definitely be back again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Franklin, Tennessee
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 31, 2014

The Gateway Grand is positioned perfectly off I-75 for the southern bound traveler. We were glad for the size of the rooms. The extra space afforded through the seating area is very comfortable and makes the whole experience a lot more pleasant. The hotel is right next to a golf course that provided a wonderful walking opportunity on their cart... More 

Was this review helpful? Yes 2
Ron G, General Manager at BEST WESTERN Gateway Grand, responded to this review

Thanks for the wonderful comments. Hope to see you next time you're traveling south or north of I-75. Also, thanks for giving our guests some suggestions on walking areas near the hotel. Ron More 

Beatrice, Nebraska, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 26, 2014

Room was clean, staff was nice and helpful. Nice pool area and breakfast good, made to order omelets for $3.00 otherwise you can make waffle and otherwise normal continental breakfast. Sports bar hooked on and stays open until midnight also has good food.

Was this review helpful? Yes
Ron G, General Manager at BEST WESTERN Gateway Grand, responded to this review

Take you for the excellent comments. I'm glad to see you were able to take advantage of the continental breakfast and our sports bar. Hope to see you next time your in Gainesville. Ron More 

Belmont, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 22, 2014

This is a very nice place to stay with our 70# dog. The room was carpeted so she did not slip on the floors. We were very pleased with our room and our dog slept well too. There is plenty of outdoor space for dogs to walk and do their business. They even provided bags to clean up after our... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Ron G, General Manager at BEST WESTERN Gateway Grand, responded to this review

Thanks for the comments. Most of the employees have pets and are pet lovers. We try to make it a little easier for someone traveling with a pet. The most odd pet we ever had stay with us was a Cheetah that Jack Hannah had with him to do a presentation at the Santa Fe zoo across the street. Hope... More 

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Additional Information about BEST WESTERN Gateway Grand

Address: 4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
Phone Number:
Location: United States > Florida > Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Gateway Grand 3*
Number of rooms: 152
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Also Known As:
Best Western Gateway Grand Hotel Gainesville
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Hotel Style:
#3 Green Hotel in Gainesville
#4 Romantic Hotel in Gainesville
#8 Business Hotel in Gainesville
#11 Family Hotel in Gainesville

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