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All 44 Gainesville hotels

Best Western Plus Gateway Grand

3.0 of 5 Hotel   |   4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
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Best Western Plus Gateway Grand

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Ranked #15 of 44 hotels in Gainesville
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
rllbol Atlanta, Georgia
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228 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice property that isn't easy to find off the exit. Nice pool and hot tub and a good breakfast. King room was spacious but a long way from the front desk. Bar/Restaurant was outside around the Hotel ...quite unusual...but overall a good value close to Gainesville

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Georgia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

When I made reservations for a night stay at the BEST WESTERN PLUS Gateway Grand in Gainesville, FL, all I was looking for was the assurance that my room would have a handicapped bathroom friendly with a roll-in-shower. I have to say that when we got the first view of this hotel we were so pleasantly surprised. We felt as... More

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Minnesota, United States
1 review
3 of 5 stars Reviewed 1 week ago

Was not accommodating for 2 pm arrival and check in. Had to wait 2 hours until the 4 pm hotel check in time. They were too busy preparing for a wedding party. Location is far from most things in Gainesville. It is difficult to write anything nice after this long wait.

Review collected in partnership with Best Western

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Savannah, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

Main point: This hotel is gross. Details: We booked the hotel through Priceline and ended up paying a little over $100, which is about four times what it should've cost. Lobby and exterior look promising but then you get to the room. There was gum on the floor, sticky stuff on the tv stand, and pee on the toilet seat.... More

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Martinsville, Indiana
Top Contributor
78 reviews 78 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This property overuses the word: "No." I called the hotel on the 9th of March and spoke with Tonya. I would be presenting a seminar at this venue on the 27th, and have a significant heart condition. I asked if I could request a 1:00 p.m. late checkout FOR MEDICAL REASONS (when I send my seminar attendees out for their... More

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Ron G, General Manager at Best Western Plus Gateway Grand, responded to this review

I am extremely sorry we didn't meet your expectations during your recent stay. Our Front Office Manager Vince received the information form Allen our banquet manager, checked with housekeeping and received an exception to have a late check out. He left that information on the phone number that was given to Allen our banquet manager. I am so sorry you... More

shelbyville
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Outstanding restaurant! Good service and excellent food. Hotel Is pet friendly with a nice mowed field for walking. Rooms good sized and bed was very comfortable. We have stayed at many motels between Fort Lauderdale and Tennessee with our dogs and this was one of the nicest. Look forward to staying there again.

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Ron G, General Manager at Best Western Plus Gateway Grand, responded to this review

Thank you so much for your comments. A lot of the employees have pets and love to visit with pets that are on the property. We even had Jack Hanna bring some of his exotic animals to the hotel while speaking at Santa Fe College teaching zoo across from the hotel. More

1 review
5 of 5 stars Reviewed 4 weeks ago

great views. rooms were adequate. people were nice at the reception area but some problems posting BW Honors points, etc. Also the Diamond Club amenities were lacking abit although the room was spectacular in terms of the views and space.

Review collected in partnership with Best Western

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Ron G, General Manager at Best Western Plus Gateway Grand, responded to this review

Thank you for your comments. I will let our front office manager know about the posting problems so we can do additional training with the clerks. Our rooms are now being renovated so the view will only be enhanced by the new rooms in two months. More

St Pete FL, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

less then ideal location. No micro/fridge in room - pretty annoying. Expensive for a roadside accommodation far from town central. I recieved the lowest rate available and still paid over @100 to sleep, shower and watch a little TV. I really like BW tho and will continue to use them. Most BWs are excellent and of fair value.

Review collected in partnership with Best Western

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Ron G, General Manager at Best Western Plus Gateway Grand, responded to this review

I am sorry you felt our facility is far away from the town center but we are only 9 miles from down town Gainesville. We compare our rates extensively with the surrounding hotels and feel the price compared to $150 to $170 for a down town hotel is acceptable. Thank you for the comments on the mirco/frig. We also feel... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Although the facade and entrance is "grand" our room had filthy carpeting. We checked in late and kept our shoes on. Upon checking out, we informed the front desk who made some statement that he guessed the carpeting needed cleaning. The breakfast room was not too clean either. My 3rd table only had a few cereal flakes left. The girls... More

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Pigeon Forge, Tennessee
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 13, 2014

I was to be at this hotel for a week, Monday night thru Saturday night. I left my laundry at the front desk this morning to be cleaned. Clerk told me it would be returned at 12 today. I return to the hotel at 6pm, get laundry and go to my room to find my luggage missing. Return to front... More

Was this review helpful? Yes 9
Ron G, General Manager at Best Western Plus Gateway Grand, responded to this review

Thank you for speaking with me over the past few weeks as we work with the authorities investigating this matter. As I mentioned previously, we perform a thorough background check on all employees when they are hired. We have over 100 employees on staff and nearly 4000 guests pass through our hotel monthly. All criminal investigations are turned over to... More

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Additional Information about Best Western Plus Gateway Grand

Also Known As:
Best Western Gateway Grand Hotel
Best Western Gateway Grand Hotel Gainesville
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Address: 4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Gainesville
#14 Business Hotel in Gainesville
#15 Family Hotel in Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Gateway Grand 3*
Reservation Options:
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