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BEST WESTERN PLUS Gateway Grand

3.0 of 5
4200 Northwest 97th Blvd., Gainesville, FL 32606
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BEST WESTERN PLUS Gateway Grand
Ranked #12 of 44 hotels in Gainesville
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141 reviews from our community

    Trip type
Traveler rating
    48
    61
    21
    7
    4
Date Rating
Elmira, Ontario, Canada
1 review
5 of 5 stars Reviewed May 17, 2013 NEW

We drove from Elmira, Ontario to Gainesville, Florida April 26 - 27, 2013. This overnight stay at Best Western was the best place to relax and enjoy ourselves. The Customer Service, Room Service, Pool, Hot Tub, elaborate Continental Breakfast that gave us a "Delighted Customer" experience. Clean, tidy and quiet rooms, included a mini-fridge, overwelming. Attached Resturant was a bonus... More

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Wisconsin
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 4, 2013

I ended up staying here due to a flight cancellation and delta airlines paid for it. I was not expecting much but it exceeded my expectations. Free shuttle to/from the airport and free breakfast, super large room with king size bed and couch, microwave, refrigerator, I had a pool/hot tub view from my room and I utilized the hot tub... More

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CO
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 16, 2013

I came to Gainesville for a medical procedure and needed to stay nearby for 4 nights. My mother and daughter were also with me. I wasn't expecting much because my room rate was so low but I was pleasantly surprised at what a nice establishment this was. We had a normal 2 bedroom room on the second floor. The hotel... More

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Ron G, General Manager at BEST WESTERN PLUS Gateway Grand, responded to this review
April 25, 2013

Thank you for your wonderful comments. I am very glad you had a nice stay in our facility and we hope to be of service to you again in the future. Have a great day. Ron. More

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 15, 2013

Used hotwire for the first time and snagged a great rate. Upon check-in, I asked for a king size bed and was told by the clerk (his name tag said night auditor) that priceline and hotwire customers always get double beds (looking down his nose). Never, ever again will I stay in a Best Western. I need attitude like that... More

Was this review helpful? Yes 1
Ron G, General Manager at BEST WESTERN PLUS Gateway Grand, responded to this review
April 25, 2013

Thank you for your comments. I am very sorry but the very low priceline rate is not eligible for our suites, king premier or king delux rooms. I will make sure our front office manager reviews procedures for telling guests this in a constructive pleasant manner to all desk clerks and night auditors. Thank you. Ron. More

ft. myers fl
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2013

We arrived late afternoon without a reservation and were immediately offered a large room which we accepted. Upon closer inspection there are smaller rooms in the hotel, at a smaller price but we were happy with the room we had. Large, clean, comfortable. The hotel itself caters to small meetings and is thus much more spacious in the lobby area... More

Was this review helpful? Yes 1
Ron G, General Manager at BEST WESTERN PLUS Gateway Grand, responded to this review
April 25, 2013

Thank you for your nice comments. We do sell out quite a bit, and I'm not sure if that is the reason the front desk did not mention the other smaller room but I will make sure our front office manager covers the issue on his next training session with the desk. Have a great day, hope to be of... More

Hiram, Georgia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 11, 2013

My wife and I stayed here for 4 nights while we were on a diving trip at the local freshwater springs because this hotel was central to our diving locations and 20 min from each of them. (The Good): The hotel grounds and outside were appealing and well kept we noticed as we first arrived. The front desk clerk and... More

Was this review helpful? Yes 1
See 2 more reviews by Atomic-Style for Gainesville
Ron G, General Manager at BEST WESTERN PLUS Gateway Grand, responded to this review
April 25, 2013

Thank you for your comments. I will make sure our executive housekeeper is aware of your comments. They will help us with our training program within housekeeping. We hope to see you again. Ron. More

Lakeland, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 9, 2013 via mobile

I was in Gainesville for the Santa Fe Spring Art show, and I believe this was the hotel they included with their mail out to artists. Not a good choice. The hotel carpets seemed dirty, and the room had a distinct odor. This is a pet friendly hotel by the way, which had I known....... Any way the staff did... More

Was this review helpful? Yes 1
Ron G, General Manager at BEST WESTERN PLUS Gateway Grand, responded to this review
April 10, 2013

I am so sorry your stay wasn't excellent. The manager that told you the carpet is being replaced this year was correct. We will be replacing all of the hallway carpet this year as well as starting our room renovations which will include the beds. We are one of the only hotels that offer a performing arts and festivals rate... More

Prophetstown, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

We have stayed at this hotel many times, hoping to earn a free night soon. It is very pleasant, the restaurant is very good as well as the breakfast. We especially like the rooms and the separate sitting area.

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Ron G, General Manager at BEST WESTERN PLUS Gateway Grand, responded to this review
April 10, 2013

Thank you so much for your comments. We hope to be your host and have you stay with us many more times. Have a great day. Ron More

Winter Springs, FL
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

Stayed here many times while attending a horse show in Gainesville. Hotel staff always friendly and helpful. On every visit they have given us coupons for the Gator Den Restaurant which has always provided a wonderful meal. Rooms reasonably priced, clean, and comfortable. This is my hotel of choice whenever visiting Gainesville.

Was this review helpful? Yes
Ron G, General Manager at BEST WESTERN PLUS Gateway Grand, responded to this review
April 10, 2013

Thank you for your great comments! We are hosting the Citrus Cup Morgan Horse competition this weekend and hope to host many more horse events. We hope you will stay here every time you need a room in Gainesville. If we ever forget the coupon for our sports grill, please feel free to ask the desk and they will be... More

Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2013

We loved our room. Very nice staff. Nice size rooms and a great shower. Will stay here again when we are in the area when we are anywhere close to this area. Our daughter in law loves the Florida Gators so she had to have her photo taken with all the Gator things around the hotel.

Was this review helpful? Yes
Ron G, General Manager at BEST WESTERN PLUS Gateway Grand, responded to this review
April 25, 2013

Thank you for the excellent comments. I will share them with the staff of the hotel. We also love*** the Florida Gators. The football team will be staying with us before every home game this coming season. Have a great day. Ron. More

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Additional Information about BEST WESTERN PLUS Gateway Grand

Also Known As:
Best Western Gateway Grand Hotel Gainesville
Best Western Gateway Grand Hotel
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Address: 4200 Northwest 97th Blvd., Gainesville, FL 32606
Phone Number:
Region: United States > Florida > Gainesville
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 44 hotels in Gainesville
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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BEST WESTERN PLUS Gateway Grand
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