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BEST WESTERN Gateway Grand

3.0 of 5 4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
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BEST WESTERN Gateway Grand
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BEST WESTERN Gateway Grand
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323 reviews from our community

Traveler rating
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    101
    41
    14
    16
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107
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our 12U baseball team stayed here a couple weeks ago during a tournament. As promised on the phone, the staff was very nice and made us feel welcome. This is not always the case when one storms a hotel with 11 - twelve-year-old boys and their siblings. The facility was nice and breakfast was good... saved about $ 50 a... More 

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2 reviews
3 of 5 stars Reviewed 4 days ago NEW

We received a warm and professional greeting from the front desk personal who offered us a snack/bottled drinks from a "goodie basket." After initialing/signing two pages of Pet Policy information we checked into a room that smelled like pet urine and had numerous spots on the carpet. So much for the $20 Pet Fee! I would think it would be... More 

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Lake Worth, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here to attend our son's graduation from Santa Fe College. It was close to the school. Lovely , clean accommodations. And the staff could not have been any nicer! Price was right ,too. The beds in our room were full-size beds and we are accustomed to a queen but they were comfy. I wish we would have discovered this... More 

Review collected in partnership with Best Western

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Smiths Creek
1 review
5 of 5 stars Reviewed 5 days ago NEW

this hotel never disappoints......always clean and kept up nicely and decorated for the holidays...the breakfast area is large with a good assortment of item......the beds are comfortable and room is clean

Review collected in partnership with Best Western

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Venice, Florida, United States
Top Contributor
83 reviews 83 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As usual this hotel provides the quality expected from Best Western. Great staff and great service. Clean and comfortable rooms. Excellent high speed internet. Food quality at breakfast was very good and plentiful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for comments regarding your recent stay! We're so glad you chose to return to the BEST WESTERN Gateway Grand! We hope you enjoyed the beautiful holiday decorations set up by our Banquet, Catering, and Maintenance staff. We hope to see you again next year! More 

Orlando, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

If you're looking for a place to stay with the worst possible internet service, someone else's long hair in the bathtub/shower, and furnishings that should have been updated at least five years ago, the Best Western Gateway Grand in Gainesville, FL, should definitely be your choice! On the positive side, Sarah, the night clerk, could not have possibly been nicer,... More 

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Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for informing us of your recent stay. I apologize that we were unable to meet your expectations during your visit. We know that a clean, well made room is essential to the guest experience and we take cleanliness issues very seriously. Our Executive Housekeeper will receive these comments and use it to further train our staff to ensure... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with my partner overnight when he had to be in town for a meeting. The exterior of the hotel is very nice and located in a very nice area of the NW of Gainesville. The interior is also very nice. The room was clean with two full beds, both of which were very comfortable. The free breakfast was... More 

Was this review helpful? Yes 1
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you so much for bringing these items to our attention. We rely on feedback from our guests to know what issues need addressing. First let me say that the issue you described with your restroom is certainly not the norm and is something that our maintenance staff will investigate immediately! Please know that you can always contact the front... More 

Ga
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

everyone is so helpful and they keep it so clean inside and out, the Gardener is always working no matter what time of Day I arrive I see the little white golf cart loaded down with new flowers and soil mixture,

Review collected in partnership with Best Western

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for your kind words! We are so lucky to have Frances Cherry, our Groundskeeper, on our staff! We appreciate you noticing her hard work and I will make sure she sees your comments. It is thanks to her tireless efforts that you are always greeted with the sight of a fresh, green, well maintained property every time you... More 

Laurel
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Although we did not go to Gainesville for a football game, we were surprised that one of the football teams for the Saturday game was staying at the hotel. It was interesting to see the team up close and the security guarding them. An interesting taste of a world I know little about. The hotel provided goodie bags with two... More 

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experiences from your recent stay! It's no secret that we love football at the BEST WESTERN Gateway Grand and I'm glad you could get in on the fun! We're fortunate to host the University of Florida Gators during their home games so it really adds a layer of excitement to the whole weekend! Even if... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

We stayed here during for the Nov 15th Gator game. We paid $300 for a motel quality room. The exterior and lobby of hotel were very nice and they gave us goody bags upon check in which was nice. Unfortunately, one of the reasons we choose this hotel was the high speed internet, as I needed to work and we... More 

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experience from your recent stay. We appreciate you taking the time to let us know what we could do to make your stay better. I apologize for the trouble you had with the internet and pillows. We do our best to maintain all of our equipment in top condition to make sure you are fully... More 

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Additional Information about BEST WESTERN Gateway Grand

Address: 4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
Phone Number:
Location: United States > Florida > Gainesville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Gateway Grand 3*
Number of rooms: 152
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Also Known As:
Best Western Gateway Grand Hotel Gainesville
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Hotel Style:
#3 Green Hotel in Gainesville
#3 Romantic Hotel in Gainesville
#9 Business Hotel in Gainesville
#10 Family Hotel in Gainesville

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