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BEST WESTERN Gateway Grand

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4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
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BEST WESTERN Gateway Grand
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419 Reviews from our TripAdvisor Community

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Traveler rating
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99
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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  • All months
    (419)
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    (120)
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    (115)
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    (85)
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    (99)
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Saint Augustine, Florida
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

I did not expect such a pretty hotel and well-appointed room at a Best Western. But this inn was their stepped-up version ("Plus") until it was downgraded to Basic for having only one elevator. It's still every bit a Plus. Lovely lobby, well-furnished room complete with sitting room (and pull-out sofa), fridge, microwave, and well-stocked free breakfast. The pool is... More 

Was this review helpful? Yes
Birmingham, Alabama
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel when in Gainesville for my high school reunion. Our room was spacious with plenty of room to spread out. We were glad to have the microwave and refrigerator. The only negative that I can think of is that housekeeping did not come in during the day to freshen up the room. One of our friends... More 

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Bonita Springs, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The lobby nice .staff nice, room very nice, but mattress slides all over the boxspring , if just tying your shoe. Creole steak with andoule sausage was a salty mess. Won'tt stay again Free breakfast is non factor unless you fork over 3.00 for hot eggs Don,t offer a free hot breakfast if you have to pay for the only... More 

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Tallahassee, Florida
Level Contributor
148 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The fact that this hotel has 'Grand' in the name is a misnomer. Not that the place was horrible - the staff was nice and they really tried to be a nice hotel - but the place was worn out and in dire need of gutting. The beds in our room were awful and the air conditioner sounded like a... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Arrived late, was blessed that they had a cancellation minutes before walking in for they were completely booked. In, addition gave me a great rate. The manager on duty help me, making sure I had bedding for the sofa bed. The room and and the bathroom was clean. The bed was truly a highlight SOFT AND COMFORTABLE. Lovely stay. Breakfast... More 

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Deland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very pleasant experience. The overall appearance of the hotel is clean with outstanding service and high quality rooms,. We enjoyed the pool and the restaurant. Food was good and the breakfast was excellent. We always stay at Best Western hotel but this is one the best we have visited.

Review collected in partnership with Best Western

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miami,fl
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Second trip in the last couple of months to Gainesville for UF activities. I called hotel and inquired about room availability for same day.I spoke to Devin and she was so helpful. She gave me a great rate(ask for parent rate) and helped me sign up for "Best Western Rewards" since I need to make further trips in the near... More 

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Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Wow, thank you for the kind words for our property, the BEST WESTERN Gateway Grand! There's no higher praise than knowing you'll be back for a return trip! Our staff takes great pride in offering the friendliest service in Gainesville! We'll make sure Devin sees how much her service meant to you! The Best Western Rewards program is prefect for... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Very Clean, beautiful inside and out. Close to everything, yet quiet and peaceful. Would definitely recommend. Beautiful pool,friendly staff. Wish the room was a little bit larger- but it was fine for just an overnight stop.

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for your comments on the BEST WESTERN Gateway Grand! I've always felt fortunate that our location allows us to be just a short drive away from everything Gainesville has to offer while still being away from any hustle and bustle. Our staff is dedicated to making sure you have the best experience possible, so I'm glad to hear... More 

Tallahassee Fl, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great rooms, nice facility, good bar and restaurant, and wonderful free breakfast. Close to I-75 and the city of Gainesville a lot to do in this college town. Lobby is very large and gives you a great place to relax, also a nice pool area that is another great place to relax.

Review collected in partnership with Best Western

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experience of the BEST WESTERN Gateway Grand! I'm so glad you were able to enjoy our pool during your recent stay. It may sound strange, but every time I'm out at the pool deck I'm always amazed at how GREEN everything is! Our groundskeeper really does an amazing job at creating a place where guests... More 

San Antonio, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a surprisingly good place to stay. We were very impressed on all levels with the room.They were very clean and the staff was friendly and ready to assist with any small detail. The towels were so soft they felt brand new. The one thing I did not have a good experience with was the onsite restaurant. We got... More 

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you so much for stopping in at the BEST WESTERN Gateway Grand on your way to Disney! Our housekeeping staff does everything they can to make sure your room is clean and fresh for your arrival and our front desk staff makes sure you are always greeted with a smile! I apologize for your wait at the Gators Den... More 

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