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BEST WESTERN Gateway Grand

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4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
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BEST WESTERN Gateway Grand
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BEST WESTERN Gateway Grand
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430 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Gilmer, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My kids and I were in a car accident on the interstate nearby that totaled our car. The police officers packed us up and dropped us off at the Gateway Grand. The entire hotel staff was accommodating and helpful, and went out of their way to offer assistance. (I'm not sure what I would have done without Forrest's help. Thank... More 

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you so much for your comments on the BEST WESTERN Gateway Grand! I was sorry to hear about your accident from Forrest but am glad that everyone is safe. Being part of the hospitality industry, we have the privilege of meeting every kind of person in every kind of circumstance, but what touches us the most is being able... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My brother, who lived in Gainesville, recently passed away. I have made several trips to take care of his arrangements. I travel frequently for business and stay in many hotels. My rating criteria for hotels is the bathroom first and then the general physical room condition. I washed the shower out before using it. The bathroom had more hair in... More 

Was this review helpful? Yes 1
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Please accept our condolences for your loss. I am sorry that your stay did not meet your expectations during this difficult time. The last thing you should be worrying about on any trip is the state of the restroom and I apologize that this negatively impacted your stay. I will pass along your experience to our Housekeeping Department so that... More 

Atlanta, GA
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I usually break up our yearly trek to FT Lauderdale by spending the night at this Best Western . The place is super clean, friendly staff and relaxing. The beds are pretty comfortable and it offers a decent continental breakfast . The restaurant and sports bar Gators Den's food was surprisingly good. I mean it was better... More 

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experience of the BEST WESTERN Gateway Grand! The Gators Den Sports Grill team will be happy to hear that they exceeded your expectations! With TVs at every table, daily specials, a menu packed with variety, and a full bar it's easy to get blown away the first time you visit! Congratulations on being picked our... More 

Stuart, Florida
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We just needed an overnight stay in Gainesville on our way from south Florida to Michigan. Besides being right on I-75, we needed pet friendly with a well lit parking lot and interior corridors. This Best Western was a pleasant surprise. We were very pleased at the professionalism and helpfulness of the gentleman at the 800 number who handled our... More 

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for your stop-over in Gainesville! I'm so glad you were impressed by the cleanliness of your room. We are dedicated to creating a fresh and clean environment where you and your pet will feel right at home! Having the clean remote is just one of the ways we make sure every... More 

Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was extremely frustrated because I was trying to help my sister stayed at this hotel with her special needs son & the rule is you can't pay over the phone. I finally asked to speak to a Manager. The Manager Vince got on the phone and even though I was so annoyed he remained calm and finally found a... More 

Was this review helpful? Yes 1
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Wow! Thank you so much for your kind words about your experience with the BEST WESTERN Gateway Grand, this really made my day! I was so happy that we were able to coordinate the room for your sister and nephew. All of our payment policies are in place to protect the safety and security of our guests, so we appreciated... More 

Rotonda florida, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

one of the best we have stayed at. the omlet station was a nice treat. we were treated like top class. everyone went out of there way to make us fell like family. we will tell all our family about your hotel.we also liked the late check out.

Review collected in partnership with Best Western

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thanks so much for sharing your thoughts on the BEST WESTERN Gateway Grand! I'm glad you enjoyed one our $3 made to order omelets during your stay! Just thinking about all the different meat and veggie toppings to choose from is enough to make your mouth water! We're so honored that you'll be spreading the word to all of your... More 

Pickens, South Carolina
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent two nights at the Gateway Grand recently. We were there for a class reunion weekend. Our room was very large and comfortable. They were very accommodating of our service dog and their meeting room was perfect for our class dinner. The food was good and the wait staff were efficient and considerate.

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for making the BEST WESTERN Gateway Grand part of your class reunion weekend! Our staff does everything they can to make sure your stay is relaxing and worry free, so you spend you can spend your time catching up with the people you love! And with our amazing head chef and his talented team, I'm sure you'll all... More 

Cocoa Beach, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

The food and overall support for a mid-size cocktail party and sit-down dinner was exceptionally well done. The manager and waitresses Mari and Shanti, flew about the room delivering meals with aplomb, and meeting the needs of all guests. Kudos also to the keeper of the bar. Very importantly, the food presented well and tasted good.

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for your recent event! We find that there's no better side dish to delicious food than amazing service, and that's what our banquet team delivers time after time! The whole staff will be overjoyed to hear that they made your event one to remember! More 

Gulfport, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall hotel is very pleasant. Nice pool and friendly staff. Rooms need to be updated and bathrooms are very small, but do have mini fridge, microwave, and internet service. Nothing right nearby, located just off I-75 exit. Have to drive a few miles for nice restaurants, etc.

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experience of the BEST WESTERN Gateway Grand. We're glad you were able to enjoy the outdoor pool and Jacuzzi during your time with us! We would love to hear more about what updates you'd like to see for the room. We've already finished installing brand new furniture, brand new beds, and brand new painted accent... More 

Aventura, Florida
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The property is beautiful. The room is very clean, spacious and comfortable. Our favorite was the staff. Tyler is extremely kind, helpful and went above and beyond to make sure our stay was phenomenal. We loved it so much that we are booking another stay there!!

Was this review helpful? Yes
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Wow, thank you so much for the comments on your stay at the BEST WESTERN Gateway Grand! The highest praise we can ever receive is a promise that we'll see you again! Our front desk team is passionate about hospitality and is always looking for ways to make your experience memorable. Tyler takes this to heart and will be thrilled... More 

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