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Howard Johnson Express Gainesville

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3820 SW 13th Street, Gainesville, FL 32608
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Howard Johnson Express Gainesville
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Howard Johnson Express Gainesville
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234 reviews from our community

Traveler rating
    63
    87
    48
    26
    10
See reviews for
94
40
27
44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

room was clean and quiet and the bed was comfy. would stay again.

Review collected in partnership with Howard Johnson

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Fowlerville, Michigan
1 review
2 of 5 stars Reviewed 3 weeks ago

Old rag was left between shower curtain, bloody glob on toilet paper holder, drywall dust ? behind dresser, furniture outdated.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Paul P, Manager at Howard Johnson Express Gainesville, responded to this review

We are sorry to hear that your stay was less than desirable. We aim to provide accommodations and service of the highest quality for our guests. We also appreciate immediate feedback while the guest is on location so we can attempt to correct any issues at hand right away. Thank you for your review and we hope it won't deter... More 

Mechanicsville, Maryland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent two nights here for a wedding. Clean rooms dated as is the architecture. Comfortable beds wonderful showers. Breakfast was good with fresh fruit and good choice of healthy food. Friendly service by the manager Paul Patel who went out of his way to look up places for us and point out hazards

Was this review helpful? Yes
Paul P, Owner at Howard Johnson Express Gainesville, responded to this review

Thank you so much for your business and for your positive feedback. Our main goal is to provide the best customer service and we are always pleased when our guests respond in a positive way. Our staff is available 24/7 for any future bookings or questions and requests you may have. We appreciate and value your feedback and look forward... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel to visit our son who is a student at UF. The hotel was clean and the room was comfortable to stay in. The people who worked there were friendly and our stay was pleasant. There were other families staying at the hotel, but it was quite at night. The picnic area was a nice addition... More 

Was this review helpful? Yes
Paul P, Manager at Howard Johnson Express Gainesville, responded to this review

Thank you so much for taking time of your day to leave your comments for us and other guests. We do value your opinion and your business and are very pleased that you enjoyed your stay with us. We look forward to being able to serve you again in the future! More 

West Lebanon, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

The rooms are dependable and usually clean. The only complaint is that the cleaning crew does not refill the amenities daily. If you need more shampoo or something you have to go to front desk and ask. The longer you stay the less they give you.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
Paul P, Manager at Howard Johnson Express Gainesville, responded to this review

Thank you for leaving us a review. We appreciate your comments as well as your business. we aim to meet our guests expectations and will take your comments into consideration and improve our service accordingly. Thank you again for your review and we hope to be able to serve you again in the future. More 

St John, In
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 23, 2015

We booked a room here because it was low priced but had a 4 star rating on Trip Advisor. It should actually be a 2. It's an old facility that has seen better days. The room was large and the walls were nicely painted but the furnishings and fixtures were old and the room hadn't been cleaned very well. The... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Paul P, Manager at Howard Johnson Express Gainesville, responded to this review

Thank you for letting us know how your stay with us was. All the furniture in the room is less than two years old and most of the bedding as well. We understand you have certain standards when traveling and we hope to be able to meet more of those in the future. We do value your response and will... More 

Athens, Georgia
2 reviews
1 of 5 stars Reviewed March 22, 2015

the only reason we stayed the evening of feb 27th was it was the only place that had a room available. we read reviews on tripadvisor but we didn't have a choice. the owner didn,t even trust me to go up and check out the room. bare facts: sheets had holes in them. the shower had soap scum all over... More 

Was this review helpful? Yes
Paul P, Manager at Howard Johnson Express Gainesville, responded to this review

Thank you for leaving us a review. We apologize that your stay did not meet all of your expectations. We were short on cleaning staff the week of your stay and apologize for any inconvenience this may have caused. We will do our best to improve our services in order to better meet the expectations of you and other future... More 

Penacook, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

We booked in advance for our room to stay 3 nights. The woman we talked to was very helpful, courteous and efficient. When we arrived we were pleasantly surprised to see our room was spacious, clean and comfortable. The continental breakfast was very nice. We went out in the morning only to come back a few hours later to find... More 

Was this review helpful? Yes
Paul P, Manager at Howard Johnson Express Gainesville, responded to this review

Thank you so much for taking the time to leave your comments. We greatly appreciate and value our guests opinions and are always very pleased when we can meet all of your expectations. It is our goal to provide a comfortable stay and excellent customer service. Thank you again for your positive feedback and we look forward to serving you... More 

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