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Cayo grande Suites Hotel

214 NW Racetrack Road, Fort Walton Beach, FL 32547
Cayo grande Suites Hotel
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7 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fort Walton Beach, Florida
1 review
4 of 5 stars Reviewed May 25, 2015

I stayed there for about a week and a half after I got back from a deployment and was looking for a place to live. I got a queen sized suite for a reasonable price. The front desk staff were professional and exceptionally friendly. When I had to keep changing my check out date, they were more than accommodating. The... More 

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Natchez, Mississippi
Level Contributor
4 reviews
5 of 5 stars Reviewed June 3, 2014

I am a resident of Ft Walton Beach, Fl, my mom and step-dad always visiting me, & Cayo grande is the only place they will stay. The rooms are always clean, the linens are always clean, great parking, wonderful staff, clean pools, just an awesome hotel. My mom and step-dad are very pleased and will be visiting again very soon!!!

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High Point, NC
1 review
4 of 5 stars Reviewed October 13, 2013

I stated at this property during our family trip to Florida in late part of July. It was a busy season and the Destin/Ft. Walton area hotels were quite pricey but I was lucky to find this property that is only 10 mins drive from the beach. I got a room in a second floor right by a pool and... More 

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The Villages, Florida
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed September 19, 2013

This is a large property that contains several buildings, including facilities for vacationers, long-term/extended stay, and apartments. It is owned/managed by Southern Ventures. Please be sure to read my comments at the end of this review regarding the resolution of problems we encountered during our stay in September, 2013. We had booked a Concierge Suite at the hotel for a... More 

Was this review helpful? Yes 6
Katrina K, General Manager at Cayo grande Suites Hotel, responded to this review

Dear Valued Guest, Your pictures were shared at the time of check-out with our new ownership and management staff. I appreciate the time you took to make us aware of our property's issues. As it turns out, the property is about to receive a multi-million dollar renovation with our long term corporate lodging resident in mind. Once we are complete,... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 3, 2013

We stayed three nights this past weekend. When we arrived, the woman behind the counter wasn't very friendly, and they charged me $50.00, in case something was broken, but later put it back in my acct. There was nothing about that money when I booked the room, and we were short for our trip. The website made this place look... More 

Was this review helpful? Yes 3
Kristin I, General Manager at Cayo grande Suites Hotel, responded to this review

Kayleylee, Thank you for taking the time to tell us about your recent stay. We apologize for any inconveniences you encountered during your visit. A mandatory $50 hold is placed on a credit card upon check-in for every reservation at our hotel. The funds are released upon check-out pending no damages/incidental fees were found upon room inspection. It's feedback like... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2013

We booked this place one week before our stay. They were very friendly and informative when taking our reservation. We arrived 3 hours earlier than check in. The front desk allowed us to check in early. The housekeepers were very friendly and helpful. Breakfast was free and hot. I just wish they had a waffle maker and a larger fruit... More 

Was this review helpful? Yes 1
Kristin I, General Manager at Cayo grande Suites Hotel, responded to this review

Toni, Thank you so much for your wonderful comments about your stay with us! I just wanted to let you know we heard your suggestions on adding additional fresh fruit into our breakfast offerings and will be doing just that starting next week! Fresh cut fruit will be an additional item on our breakfast bar! Thank you again for staying... More 

Baton Rouge, Louisiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 15, 2013

I stayed at the hotel on july 5, 2013 and check was very easy, no wait i stayed in the Junior suite with separte bedroom with very comfortable bed, a living room with flat screen tv, and kicthen with mircowave, fridge and sink, bathroom with large jaccuzi. the hotel was nice and breakfast buffett was wonderful. will most likely stay... More 

Was this review helpful? Yes 1
Kristin I, General Manager at Cayo grande Suites Hotel, responded to this review

Angel, Thank you so much for your lovely review of our hotel! We are so glad to hear that you enjoyed your time with us and were able to sample some of the items from our complimentary breakfast. Please let us know if you will be traveling to the area again. Kindly, Kristin Iversen General Manager More 

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