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Four Points by Sheraton Destin- Ft Walton Beach

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1325 Miracle Strip Pkwy E, Fort Walton Beach, FL 32548
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Four Points by Sheraton Destin- Ft Walton Beach
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Four Points by Sheraton Destin- Ft Walton Beach
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698 reviews from our community

Traveler rating
    292
    233
    97
    39
    37
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211
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here in September for our first trip to the beach with our son. I had booked a few beach chairs and other trip items through a rental company that delivered it to the hotel the day we arrived. After a 12-hour car ride, you are ready to get checked into your room and settle down. Upon reaching the... More 

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Peachtree Corners, Georgia, United States
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We did not stay in an oceanfront room, but in one looking out on the courtyard, however the hotel is oceanfront, and has a great tiki bar (Kiwi's) right on the beachfront as well. The rooms and main areas have been renovated since we stayed here 2 years ago, and we do enjoy having a fridge and microwave in the... More 

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4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review

Thank you for taking the time to review your stay with us. I am glad you enjoyed all the renovations we completed over the past year. In the future, please look out for some of the great, discounted rates we have that include breakfast. At least twice a year we have a promotion called "Breakfast for a buck". We hope... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love staying here. It is a must to get a beach view room - facing the beach. It is a pleasure to hear the ocean waves while sleeping. The bed is wonderful. Coffee pot in the room and nice size bathrooms with tub. If you get the court side rooms, there is no bathtub, just shower. The bathrooms are... More 

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College Station, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed in a beachfront room which was definitely worth the extra money. The room was clean but definitely showed wear and tear. We were disappointed in the splash pad for the younger kids, it was laughable. We had a maintenance issue which was resolved very quickly! The main problem was at check-in, where 2 trainees were dealing with a... More 

Was this review helpful? Yes 1
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review

Thank you for your review. I am glad you enjoyed the beachfront view! I apologize you had problems during check-in. We do have some new trainees now that are getting ready for the busy summer season. I apologize for the delay at check-in. Regards, Jeremy Skinner - General Manager More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When I first arrived at the Four Points Sheraton, I waited over 30 minutes in line just to check-in. The front desk agents were very nice and helpful. I was initially told I would get a room with a view of the pool or the parking lot, until I told them I was a Starwood Preferred Guest. If you don't... More 

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4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review

I am sorry you did not receive the customer service you felt you deserved. As I stated on the phone with you, the charges on your card were for the meals you purchased and the tip you left. The authorizations that totaled $27 for the tips had been released and it is then up to your bank to refund those.... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

We return in our room at 14:00; the room, this time, was clean but, surprise, there were not towels, first call at guest service. We could not wash our son 2 years old... 19:35, we are still waiting...

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4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review

My apologies for the shortage of towels during your stay. We did place a large order to be ready for our busy spring season but the vendor was unable to supply the order in time. We have since received everything but I do apologize for this inconvenience during your stay. Regards, Jeremy Skinner - General Manager More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I asked for a room that wasn't a view of the parking lot and was told due to "an email" that wasn't possible. The hotel was less than 50 percent full. This is when customer service would make a difference. Never staying here again.

Was this review helpful? Yes 1
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review

I apologize that you did not enjoy your stay with us. I know you are a Platinum member with SPG but room upgrades are always based on availability. We were sold out during your entire stay so upgrading you to another room would mean downgrading a guest that actually paid for the better room. Our emailed reservation confirmations remind all... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Just had a wonderful family experience at the Four Points in Destin-Ft. Walton Beach. We enjoyed the beautiful beach views from our room and the beach wasn't over pullulated as some of the area hotels. We are already planning a returning trip!

Was this review helpful? Yes
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review

Thank you for such a great review. I am happy to hear you are already planning your next visit with us. Regards, Jeremy Skinner - General Manager More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked room over-looking the ocean and well worth the extra money. Great location, clean room and balcony to just sit and relax. Not as congested as a mike down the road and next to gulf aquarium and boardwalk where you can eat, drink, and shop. Definitely recommend!!

Was this review helpful? Yes 2
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review

Thank you for the great review. I am glad you enjoy our location and all the local amenities that go with it. Please come back soon. Regards, Jeremy Skinner - General Manager More 

Annapolis, Maryland
Top Contributor
69 reviews 69 reviews
21 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I often rate hotels based on amenities, service, and overall feel of the place, all of which I took into account for the Four Points by Sheraton Destin. I arrived an hour early for check-in, I was tired from the trip, and the weather was rather moody. My room wasn't ready yet, so I said I would take whatever they... More 

Was this review helpful? Yes 4
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review

Wow, I really appreciate such a thorough review! It sounds like you were able to visit and utilize most areas of the resort. Reviews like this give the readers a really good idea of everything our resort has to offer. Thank you again for taking the time and I hope to see you again soon. Regards, Jeremy Skinner - General... More 

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