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Quality Suites Airport

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13651-A Indian Paint Lane, Fort Myers, FL 33912 (Formerly Comfort Suites Airport)
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144 reviews from our community

Traveler rating
    42
    36
    21
    8
    37
See reviews for
42
39
18
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (37)
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    (47)
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Manchester, New Hampshire
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The pool has a sign saying it is closed by the health department. We were informed that it was ok to swim, as the problem was not water related. During our four day stay the ice machine was also broken the entire time. This was inconvenient since the gas station next door was also out of ice. The door on... More 

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Buffalo, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed in the old section of the hotel,unfortunately there were a lot of problems with the room. We told Ray at the front desk and he was very helpful.He got housekeeping involved and they jumped on the problems they could fix. Since they were in the middle of renovating, i certainly understand their perdicament. They should have finished the... More 

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Wantagh, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

For the price we paid and the little amount of time we were in the room, the hotel was adequate. The staff was the problem. Let's start with the hotel manager, who refused to come down to speak to me when I requested that he do so in order to address a problem I was having. I suppose he would... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is subpar in quality and customer service. I had an issue with the room and reservation. The hotel did not answer their phone for over 24 hours. After a number of calls, I finally talked to someone who told me I would have to talk with the manager. It took me several calls to finally talk to Mrs.... More 

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Newport, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I believe we stayed in one of the renovated rooms. One of the darkest, unwelcoming rooms I have ever stayed in. The huge beautiful shower was almost overkill considering the rest of the quarters. some shady folks were leaning on the building consuming beverages out of paper bags. Lightbulbs out and phone was very broken looking. I expected much more... More 

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BRUNSWICK, OH
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a bad hotel, not a good hotel. Good value for the money. In progress of total remodel. New parts are really nice. Older sections are very tired. Very nice lobby and breakfast area. Did not use the pool but it looked very nice. Small outside patio area with chairs and tables. Mostly where the smokers went to socialize. Met... More 

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NYC
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 20, 2015

I reserved (and was paying for) a room for my client three months ago. I had the confirmation. I thought that I would register her in before she arrived to make it seamless for her. They did not like this and the reception person, Ray, was rude and he would not let me speak to the owner, who he did... More 

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Fort Myers, Florida
1 review
1 of 5 stars Reviewed February 18, 2015

In all my years of traveling, I have never been treated as rudely by both the desk clerk and the manager as I was at this hotel. They refused my service dog and to give me a room because they didn't feel I had the proper paperwork and then denied me a refund. They said I could take it up... More 

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Madison, WI
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 17, 2015

We stayed for two nights on the 2nd floor in the newly remodeled section. Paint was still wet in some areas. Room was nicely updated, with bright colors. Very upbeat. Shower was huge and clean, very nice. Breakfast was very good. Location served us well.

Was this review helpful? Yes 1
Avon Park, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

Nice updated rooms very helpful staff members Alex at the desk was very helpful telling us about the hotel and where things are in the hotel also Ray helped us with directions around town. Close to restaurant's and the highway

Was this review helpful? Yes 1
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