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Crowne Plaza Fort Myers at Bell Tower Shops

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13051 Bell Tower Drive, Fort Myers, FL 33907
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Crowne Plaza Fort Myers at Bell Tower Shops
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Crowne Plaza Fort Myers at Bell Tower Shops
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448 reviews from our community

Traveler rating
    244
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    47
    22
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Lauderdale, Florida
Senior Contributor
27 reviews 27 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is an old facility that needs more than their attempted "face lift." The room was adequate with comfortable bedding, a fridge and microwave but the bathroom is tiny and doesn't even have an exhaust fan. Popcorn is available in the lobby in the afternoon. They do have a nice pool with a waterfall feature where we relaxed at night... More 

Was this review helpful? Yes
Stamford, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Couldn't do enough for us. Even got a free buffet breakfast. Room overlooking the pool at the back nice and quiet. What a pool too. Loved this hotel and the service second to none. Clean comfortable and quiet. Lots of places nearby to eat too.

Was this review helpful? Yes 3
Los Angeles, California
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I am the Production manager for a production company in LA, and the sales team at the crown plaza ft myers was Fantastic. There were on point with all of our groups reservations, and accommodating the changes in our reservations as well. The restaunant / bar shoeless joes is great to have on site, and there is ton of restaurants... More 

Was this review helpful? Yes 4
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear brettA, Thank you very much for the nice review of the Crowne Plaza Fort Myers and our sales team here. We will be sure to let them know, espcially Stephanie. We could not be happier to hear that you enjoyed your stay with us and that our location worked out so well for your production team. We hope that... More 

Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Pretty good central location mid way between the beach, jet blue park, and downtown. However, if you don't have a rental getting around from the hotel can be pricey. The room was nice and clean. Nice pool amd evening snacks with cash bar. The on site restaurant, Shoeless Joes was decent standard bar food but very reasonably priced especially during... More 

Was this review helpful? Yes 3
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear DCSnowpatrol, It was so nice to hear that you enjoyed your recent stay here at the Crowne Plaza Ft. Myers and than you for taking the time to let us know. We appreciate hearing you found our location central to area attractions and that you enjoyed our pool and Shoeless Joe's Sports Cafe. Thank you also for noting our... More 

Palm Harbor, Florida
Top Contributor
80 reviews 80 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

From the reviews I thought it would be really nice place to stay, on business. It was marginal. They have tried to update the carpet/bath vanity/beds but have fallen short on cleanliness is some areas, walls need painting in the bathroom and the shower stall needs to be replaced. They gave us 5th floor concierge access which was worthless. Cash... More 

Was this review helpful? Yes 2
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear LVmaui, We are certainly concerned to learn that you did not enjoy your stay with us and we apologize for the disappointing experience. Normally the feedback we recieve on our Club Level service is very positive and we will certainly look into the issues you came across. And while our property is not the newest hotel in the area... More 

Williamsburg, Virginia
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently attended a meeting at the Crowne Plaza and found it to be a good, solid business hotel. If it were possible I would have rated it 3.5 instead of 4, but since it's not I rated it up rather than down. The location is not the best if you don't have a car, but at least there are... More 

Was this review helpful? Yes 3
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Missmaggiesmom, We thank you for taking the time to review your recent stay at the Crowne Plaza Fort Myers and sharing your experience. Our location is one that is more centrally located, 9miles from the beach, 5 miles from downtown and 8 miles from the airport and just adjacent to one of the areas nicest malls. It was nice... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I love this hotel I would recommend this hotel for weddings and stay..they are very helpful n nice here and jennifer the coordinator if it wasn't for her my wedding would of been demolished ..thankyou to this hotel for everything

Was this review helpful? Yes 3
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Kristan4, First and foremost, CONGRATULATIONS on getting married! Secondly we are delighted that our hotel was able to help you with your wedding reception and guest accommodations. And it was very nice to hear that Jennifer was so helpful and good to work with. That is what we are here for. We wish you all the best in the... More 

Tampa, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay at this Crowne. The experience was excellent, Room was clean and the bed comfortable. Jessica on the 5th floor was a wonderful host and kept the beer and snacks flowing. Thanks.

Was this review helpful? Yes 3
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Jose M, We are so glad to have you as a new guest of the Crowne Plaza Ft. Myers and thank you for taking the time to review your first stay with us. It was great to hear that you enjoyed the service Jessica provided you in our 5th Floor Club lounge and we will be sure to pass... More 

Seattle
Top Contributor
205 reviews 205 reviews
35 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 1 week ago

On the plus side, this hotel offers a lot of extras, at least on the concierge floor, including food treats, a cash bar, closeup mirrors in the bathroom and a robe. And the staff is very nice. And it is quite clean with amenities like a guest laundry, business center, fitness room and sports bar. On the other hand, it... More 

Was this review helpful? Yes 1
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Bearwife, Thank you for taking the time to review your recent stay at the Crowne Plaza Ft. Myers and while we were happy to here you enjoyed many of our amenities and the friendliness of our staff we were disappointed and we apologize that there were some aspects of your stay that were not to your liking. We will... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel for business to Ft. Myers often. I have a choice to stay at different hotels, but I choose Crowne Plaza @ Bell Tower. Why? Simply put because of Jessica and Staci-Ann. They know how to make your stay as pleasant as possible. 5th floor club lounge is my fav? Thanks Jessica and Staci. You have earned my loyalty!

Was this review helpful? Yes 1
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear LonnieM, We can't thank you enough for choosing to stay at the Crowne Plaza Ft. Myers on your frequent trips to our area and thank you for also recognizing the great job that Jessica and Staci-Ann are doing for us. It's not the first time we have heard that and we will be sure to share those kind words... More 

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