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Crowne Plaza Fort Myers at Bell Tower Shops

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13051 Bell Tower Drive, Fort Myers, FL 33907
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Crowne Plaza Fort Myers at Bell Tower Shops
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566 Reviews from our TripAdvisor Community

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Miami
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I am a regular patron at this Crown Plaza. Jay is almost always the man who checks me in at the front desk. He is professional, courteous, amiable and efficient. The hotel has a great pool, fine location and easy access. The lobby bar meets all of my needs.

Helpful?
1 Thank LLG5
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear LLG5, Thank you for choosing to stay at the Crowne Plaza Ft. Myers and for being a regular guest. We really appreciate hearing the feedback from our returning guests and we will be sure to share your kind remarks with Jay. He really is a great asset to our front desk team. We hope to see you again soon... More 

Naples, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Never disappoints. I've tried other hotels in the area, and for a quick, easy, comfortable, convenient place with an ok on-site restaurant, walking distance to great restaurants & shopping, this is the place!

Helpful?
Thank sunshine34467
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Sunshine34467, It is always great to hear from a returning guest and we really appreciate you taking the time to let us know you enjoyed your stay at the Crowne Plaza Ft. Myers. Our location here at the Bell Tower Shops gives our guests so many option on things to do, all within a short walk of our front... More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have worked with the Crowne Plaza Fort Myers sales department for events for a few years now. Stephanie, Laura, and the entire staff are FANTASTIC to work with and put on great events. They are so helpful with my catering needs and blocking rooms off for my event. They really take care of me and my group. The property... More 

Helpful?
3 Thank Anna D
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Anna D, Thank you very much for letting us know that you are enjoying our banquet and meetings team. I will make sure that Laura and Stephanie hear your kind remarks. While we are always striving to make our banquet and meetings business the very best it can be, we appreciate hearing when we have succeeded. We look forward... More 

Greenwood, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The pros: -location (nice area, close to shopping/restaurants) -pool/courtyard (very nice, lots of pretty palms & foliage, plenty of seating, etc) -nice staff The cons: -the 'star' rating of the hotel is not on par (definitely expected better) -hotel shows lots of wear & tear -our room had fire ants crawling everywhere on the nightstand (they offered to spray but... More 

Helpful?
2 Thank Angela P
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Angela P, Thank you for your recent review of the Crowne Plaza Ft. Myers and our apologies that your stay was not the completely comfortable and enjoyable stay we would have wanted. The ants you mentioned are actually known as ghost ants (not fire ants) and unfortunately have become an issue with the heavier than normal rains we have... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The first room we had was across from an ice machine and seemed a bit run down. The drain in the tub was broken, which they fixed promptly. It was first floor, and the parking lot was rather obnoxious. The hotel was sold out so we were stuck with that room for the night. They moved us up to the... More 

Helpful?
1 Thank HotelguyA2
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear HotelguyA2, Thank you for taking the time to review your stay with us and our apologies for the difficulties you experienced with the first room you were given. I will make sure that we have addressed those matters. We were happy to hear that the second room you were assigned met your expectations and that you found everything clean... More 

Caledonia, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed our 2 week stay. Loved the location as it was close to everything. The helpful staff, (Sara, Jason, Stacy, Meg) to name a few made our stay even better. Always ready to go the extra mile. Shoeless Joe's restaurant on site was very good. Would recommend joining their reward program, well worth it.

Helpful?
2 Thank VanNest2016
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear VanNest2016, Thank you for taking the time to let us know about your stay here at the Crowne Plaza and for recognizing the efforts of some of our great staff members like Sara, Jay and Meg. That really means a lot to us. And it was great to hear you enjoyed our central location and Shoeless Joe's Sports Café,... More 

Youngstown, Ohio
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my 3rd or 4th stay here in about 10 years, they have upgraded the rooms as best they can. This hotel has an amazing staff presence and will treat everyone well and club members especially so. The rooms are old school Holiday Inn size and so I can't give them the 5 stars they deserve just on the... More 

Helpful?
3 Thank furens
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Furens, Thank you for your recent review of the Crowne Plaza Ft Myers and for being a return guest. And we can't thank you enough for taking the time to mention our had working and friendly staff. They are the ones that really make a difference. While we are one of the older properties in the area, we are... More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed at the Crowne Plaza and our overall experience at the hotel was phenomenal. Everything from the moment we checked in until the moment we checked out was great. The staff was friendly, accommodating and incredibly resourceful. One of the employees, Landen, went above and beyond and even provided us with a typed up a... More 

Helpful?
1 Thank Susan B
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Susan B, We are delighted to hear that you and your husband enjoyed your recent stay with us and we thank you for your kind review. We will make sure to also let Landen know you appreciated her hospitality. That always is nice to hear. Our central location is something we hear from many guests that they appreciate as... More 

Port Richey, Florida
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We were booked in this hotel by one of our food distributors the night before a trade show. I am an IHG Spire Elite member and was pleased to find we were booked at an IHG property. We were in room 214. It seemed a bit worn and the repairs that were done, especially in the bathroom, were not great.... More 

Helpful?
1 Thank Mrs_MegBell
IHGService, Guest Relations Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Mrs_MegBell, Thank you for being an IHG Rewards Club Spire Elite member and giving a feedback about your stay. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It sounds like you were not impressed with your room because of its worn out condition. I sincere apologize for any inconvenience this issue... More 

Bogota, Colombia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed with my family in this hotel for a night. It is very well located, near lots of restaurants. The hotel was nice, clean and quiet. We enjoyed our stay there. The swimming pool is small, but enough for kids.

Helpful?
Thank Jaime T
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Jamie T, Thank you for your recent TripAdvisor review and for having been our guest. We love to hear from our guests and appreciate the feedback. Our location and friendly staff is a top seller and we are delighted you found this to be the case. We hope to see you again at the Crowne Plaza Ft. Myers. Thank... More 

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