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Crowne Plaza Fort Myers at Bell Tower Shops

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13051 Bell Tower Drive, Fort Myers, FL 33907
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Crowne Plaza Fort Myers at Bell Tower Shops
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474 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I travel to Ft. Myers often on business and stay at this property. The hotel is clean, the rooms are a bit outdated, i.e., the air conditioning units are loud and click on and off, but there restaurant inside and outside is amazing, as well as the outside pool. The service, honestly, the entire staff are awesome! Big kudos to... More 

Was this review helpful? Yes
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Jody43, It was really great to recieve your review of the Crowne Plaza Ft. Myers and thank you for your very kind remarks about our wonderful staff and property. It's always a pleasure hearing from our regular guests and we will be sure that Marsha and Ian in Shoeless Joe's as well as the front desk team hear your... More 

Doncaster, United Kingdom
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights in a standard room. The hotel was in a nice location and the rooms were clean and well kept. The staff were very helpful at all times which enabled our stay to be very enjoyable. There was plenty to see and do within walking distance.

Was this review helpful? Yes
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Howard J, Thank you for taking the time to let us know you enjoyed your recent stay with us here at the Crowne Plaza Ft. Myers. It was nice to hear you found our rooms clean and well maintained and that your enjoyed our staff and the our location here at the Bell Tower Shops. Having so many shops... More 

Land O Lakes, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel which I highly recommend. I stay weekly on the Club Level. The room( one bedroom king )is very quiet.The room is always in very good condition, very clean,the bed and soft linens along with a very comfortable mattress give you guarantee to a good nights rest.The cleaning team are spot on daily . The service... More 

Was this review helpful? Yes 1
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Andrew C, It's always a pleasure to hear from one of our regular guests. Thank you for your kind review and for recognizing so many members of our hard working team here. And it is always great to hear that that our rooms are meeting or exceeding your expectations. We will be sure that Maria and the rest of... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Place is great and everyone is very nice! Jessica that works on the 5th floor during snack and bar services was great! Very helpful and even talked me through a terrible day. Next time I'm in town I'll definitely will stay here again!

Was this review helpful? Yes
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Wayyyup, Well it certainly was great to hear that we were able to make the ned to a tough day much better and we will be sure that we share your kind remarks with Jessica for her great efforts. Thank you for staying here at the Crowne Plaza Fort Myers and we look forward to seeing you again real... More 

Pompano Beach, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am giving this Hotel an excellent rating because of how caring and accommodating the staff was. The rooms were a decent size and clean...for the price the hotel is a good value. The hotel is also in a great location so there are numerous places you can walk to eat shop or even see a movie.

Was this review helpful? Yes 1
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear AngelaWar18, We could not agree with you more.... it is our warm and friendly staff that makes our hotel what it is! And thank your for taking the time to let us know, we will be certain to share that with them as well. Thank you also for the nice comments on our clean rooms and our great location... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've never stayed at the hotel but I have gone to multiple events there! The staff is awesome! However, the true reason for this review is to let you all know that even if you don't stay at the hotel, you must go to Shoeless Joes Sports Bar! Fabulous food and good prices! They have the BEST wings in Fort... More 

Was this review helpful? Yes 2
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Stephanie C, We are always happy to hear from our Shoeless Joe's fans just as much as our Crowne Plaza fans so thank you for your nice review. We will make sure that Kathy and Sue also hear your mkind words about the job that they are doing too. We are proud to have such a friendly and fun... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I work for Southwest Airlines as a flight attendant, and I stay at this hotel quite often. The service is always excellent, and the staff is always super friendly. The rooms are clean and have microwaves and refrigerators, as well as all the toiletries you need, hairdryer, and even a flat iron! On Wednesdays, they have what they call Wine... More 

Was this review helpful? Yes 2
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Minitraveler1, We LUV our Southwest Airline Crew guests! You folks have been a part of our family here at the Crowne Plaza Fort Myers for more than 8 years now and we thank you so much. Thank you also for your kind words about our clean guest rooms, friendly staff and our female traveler rooms. Those have become a... More 

South Florida, Florida
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Crowne Plaza at Bell Tower Shops is my first choice as a business hotel in central Fort Myers. It is not the newest hotel in town, however it is staffed by experienced hospitality personnel and offers a consistently good experience. As an IHG Platinum Elite member, I appreciate the club floor (high and quiet), reserved parking spaces at the front... More 

Was this review helpful? Yes 2
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Omegaet, Thank you for continuing to choose to stay at the Crowne Plaza Ft. Myers. As an IHG Platinum member that means a great deal to my staff and myself and thank you for the kind words you had to say about your stays here at our hotel. While we are not the newest, we do work hard to... More 

Toronto
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza Bell Tower for 4 nights. The room was clean. The air conditioner was loud and when on made the room smell musty. We opted to have it off at night. You pay extra for breakfast ($10.95). We chose to go elsewhere. The pool area is well kept and comfortable. The wifi cut off/out now... More 

Was this review helpful? Yes 1
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Sand369, We thank you for letting us know about your recent stay with us and for your nice review of the Crowne Plaza Ft. Myers. We will be sure to foloow-up on that noisey AC unit as I'm sure we can adjust that. Thanyou for the nice comments on our clean rooms and our pool area. many guests have... More 

Ft. Lauderdale
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Make sure you upgrade to the executive level, at night they have appetizers and drink specials. Make sure that Jessica is working she is very hospitable and makes good warm chocolate chip cookies served with milk.

Was this review helpful? Yes 2
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review

Dear Beachguy10, Thanks for taking the time to let us know that you enjoyed your stay here at the Crowne Plaza ft. Myers. And you are right, our Club Floor is the place to be when staying here even if you have to pay a little extra for the upgrade. Thank you also for recognizing the great job that Jessica... More 

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