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Hilton Garden Inn Fort Myers

3.0 of 5 12600 University Drive, Fort Myers, FL 33907
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Hilton Garden Inn Fort Myers
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Hilton Garden Inn Fort Myers
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69 reviews from our community

Traveler rating
    30
    20
    8
    8
    3
See reviews for
26
13
3
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Fort Myers
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Yukon, Oklahoma
Top Contributor
73 reviews 73 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 22, 2015

This hotel is a good place to stay. The staff are friendly and helpful. The breakfast was very good as well. My room was clean and quiet but could have used some updating in terms of paint. The fitness center was adequate for a work out. I would stay here again. I would like to give a shout out to... More 

Was this review helpful? Yes 1
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for staying with us at the Hilton Garden Inn Fort Myers. And, thanks so much for your kind review of our hotel on TripAdvisor. It's always great to know when our guests have enjoyed a positive experience. I couldn't agree more with you about our location! It really is ideal! I'm glad you were pleased with your accommodations... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 17, 2015

We started our business trip at the Garden Inn, unfortunately Air Canada managed to lose one of our suitcases!! I can't remember when we had stopped splitting cases just in case this problem arose. The hotel were extremely helpful, Kelly in particular was extremely helpful and always had a cheerful personality.

Was this review helpful? Yes
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for staying at the Hilton Garden Inn Fort Myers. Thanks too for the kind review you left on TripAdvisor. We sure do appreciate your recognition of our staff. Should your travels ever include our area again we hope you'll choose to stay with us again. We'd love to welcome you back! AmyC, Assistant General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

The hilton garden inn fort Myers was a very nice hotel. I stayed for my sons soccer games and the staff was very pleasant. The breakfast attendant was very outgoing and pleasant. He even brought a pitcher of soda since I had a table of 5 people. This was very much appreciated. Keep up the great work!!

Was this review helpful? Yes
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for staying with us at the Hilton Garden Inn Fort Myers. It's great to hear that you enjoyed your stay. It's also good to know you enjoyed your accommodations and that you and the others from the soccer group were happy too. Thank you for your kind words about our staff. I will be especially sure that our... More 

utah
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed January 13, 2015

I stay in 75+ hotels a year, all Hilton brands, and there are two things I required from a hotel -- a hot shower and a comfortable bed with clean sheets. In this case I got one - the shower was cold no matter how long I let the water run. What hotel doesn't have hot water at 10:00 a.m.???

Was this review helpful? Yes 1
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for staying with us here at the Hilton Garden Inn Fort Myers. I also wanted to apologize that we did not exceed your expectations. I am so sorry for the experience you had with the water. I have shared your feedback with our chief engineer and he along with his assistants are looking into this situation in order... More 

Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

We were in town to visit a sick relative and they made the visit and stay very enjoyable. They gave us a better rate then listed. They were kind and hospitable the entire stay. The room was nice and clean. The only negative is that restaurant in the hotel was not good at all. Id advise to eat somewhere else.

Was this review helpful? Yes 1
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for staying with us here at the Hilton Garden Inn Fort Myers. I'm so glad you enjoyed your stay with us and found our staff to friendly and kind. It's also great to hear you found your room clean and comfortable. Your positive remarks are greatly appreciated. We hope you'll come back and stay with us should any... More 

1 review
4 of 5 stars Reviewed January 5, 2015

Everyone I encountered on the staff was pleasant and helpful. The room, though ordinary, was clean and had everything we needed. The breakfast was outstanding. The lobby was nice and complimentary tea and water were provided, but there was not complimentary coffee (although there was in the rooms). The hotel brochure on amenities was extremely brief. We didn't find much... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for your review of the Hilton Garden Inn Fort Myers. I'm happy to hear that you found our staff to be friendly and helpful. I'm also happy to hear that you considered your accommodations to be satisfying. It means a lot to know that our guests have enjoyed a pleasant and comfortable stay with us. Your right. Our... More 

Fort Myers, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2014

Let me start by saying that the personnel went above and beyond to make my daughter and son in law's experience an amazing one on their wedding night. They went so far as to help in decorating the room and upgrading my daughter and son in law to a honeymoon suite. A special yell out to both Lisa's for making... More 

Was this review helpful? Yes 1
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for your recent review of our property here at the Hilton Garden Inn Fort Myers. We appreciate your kind and thoughtful compliments about our staff. It's great to hear that we had a part in making your daughter and son-in-law's special day wonderful. We're always happy to assist with such special occasions whether it's planning or decorating. I... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 28, 2014

The rooms are very comfortable. The hotel is clean and modern, up-to-date, and the staff is friendly. Service is quick and efficient. They serve complimentary drinks and some food. Would definitely stay again.

Was this review helpful? Yes 1
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for staying with us here at the Hilton Garden Inn Fort Myers. We're so glad you found our property and its lcoation perfect for your Christmas. Thank you for acknowledging our staff for being friendly and quick to serve. It's great to hear that and we appreciate your positive review and recommendation. It means a lot to us... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 26, 2014

Hotel is clean, staff is very courteous, breakfast is good for the price. Enjoyed sitting by the pool during the day. The bar closes too early. It should stay open till 10:00 p.m. The lobby is very inviting, fish tank is very relaxing.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for sharing about your recent stay with us here at the Hilton Garden Inn Fort Myers. We're so glad you enjoyed getting to spend time with friends this season. It's makes us even happier to know that you found our accommodations relaxing, clean, and comfortable. Thanks for the compliments about our staff being courteos too. We hope you'll... More 

California
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed December 23, 2014

Being a Hilton Honors member I stay in over a dozen HGI's per year and this was the worst experience I have ever had. Unfortunately, the unfriendly checkin was the highlight of our stay. It went from bad to worse as the floorboard in our room fell off, and the spray paint fumes that wafted up to every floor in... More 

Was this review helpful? Yes 2
Amy C, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for staying with us at the Hilton Garden Inn Fort Myers and thank you for taking the time to review our hotel. We appreciate your feedback as we use it to improve our service. I'm very sorry for your check in experience. I will be speaking to the front desk regarding our check in procedures. As far as... More 

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Additional Information about Hilton Garden Inn Fort Myers

Address: 12600 University Drive, Fort Myers, FL 33907
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Fort Myers 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Fort Myers Hotel Fort Myers
Hilton Fort Myers
Hotel Style:
#3 Spa Hotel in Fort Myers
#20 Business Hotel in Fort Myers

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