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All 60 Fort Myers hotels

Hilton Garden Inn Fort Myers

3.0 of 5 Hotel   |   12600 University Drive, Fort Myers, FL 33907
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Ranked #23 of 60 Hotels in Fort Myers
A recent review
4 of 5 stars reviewed 1 week ago
Laura T Miami, United States
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200 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Third world quality wifi and Internet services make it impossible to effectively use your computer or smart phone. The amenable staff can't provide what isn't installed. We also had only tepid water in the shower most nights. The rooms are nicely sized clean and spacious.

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Miami, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was very easy to find, great location, near restaurants, mall, etc. Room was very clean, very organized. Staff was very helpful. The breakfast menu had more than enough. We had some issues with the internet, but we were not at our rooms the entire trip so it wasn't a big deal. Pool seemed a little small, but it was... More

Review collected in partnership with Hilton Garden Inn

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Port Charlotte, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Check in was quick and easy. Lobby has a fresh clean look to it. Love the carpet in the elevator. Room is standard other than the fact that it smells so much like fresh laundry. Not just the bed, but the entire room on a whole smells great. Sooooo relaxing.

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Miami, Florida
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is currently under renovation, but still comfortable and conveniently located for the purpose of our trip. Vicky in guest services was very welcoming and pleasant, my daughter made sure I filled out a catch me at my best card for her and hopefully she will get recognized for the great job. She is heads and shoulders above her associates.... More

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GuestRelationships, Guest Relations Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you so much for the kind review of your stay with us. We're so happy to hear that Vicky earned a "Catch Me At My Best" nomination from your family. We'll be sure to share that with everyone one at our next staff meeting. We're also thrilled to hear that you were comfortable and the WiFi met your needs.... More

1 review
4 of 5 stars Reviewed August 22, 2014 via mobile

I travel florida for work. Ft myers, Tampa, wpb, Miami etc.. I have stayed st garden inns as of a change from the courtyard marriott and this is great. But this one in particular has the best service and employees. ( I've had my share of bad experiences with employees at certain ones) but overall awesome stay.

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GuestRelationships, Guest Relations Manager at Hilton Garden Inn Fort Myers, responded to this review

We are so happy to hear that you enjoyed your stay with us. Thanks for taking the time to post a review. When we hear from the business travelers that have stayed in other Hilton Garden Inn's that our staff provided outstanding service, we know we're doing well to impress them. We'll be looking forward to your next visit with... More

Fort Myers, FL, United States
1 review
4 of 5 stars Reviewed August 19, 2014

Although the location is not a walks away from the beach, the lodging is good for what it is! The customer service provided by the staff is great! From the front-desk employees to the kitchen staff, this is where this hotel shines. Unfortunately the gym has minimal equipment, the pool is rather small compared to the pictures posted online (but... More

Review collected in partnership with Hilton Garden Inn

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GuestRelationships, Guest Relations Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for your review. We are thrilled to hear that our staff exceeded your service needs. We are disappointed to hear that our gym and pool didn't meet your expectations, but we hope you enjoyed your beach time. Thank you and look forward to seeing you soon. More

Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2014

In general I like to stay in Hilton Garden Inns, this was no exception. They were renovating some parts, but it didn't bother us. Breakfast was good and reasonably priced. Staff was very friendly and helpful. We even got offered free bottles of water when we were waiting in the lobby while one of us was sorting an issue with... More

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GuestRelationships, Guest Relations Manager at Hilton Garden Inn Fort Myers, responded to this review

We appreciate your positive feedback about your stay at the Hilton Garden Inn Fort Myers. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More

Palm Coast, United States
1 review
3 of 5 stars Reviewed August 12, 2014

Internet wouldn't work, coffee maker wouldn't work, no hair dryer, walls are very thin. Other than that the room was nice, the lobby was beautiful. It was raining so I wasn't able to use the pool or hot tub. I overslept so breakfast wasn't being served any longer but that was my fault.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GuestRelationships, Guest Relations Manager at Hilton Garden Inn Fort Myers, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope you give us another chance the next time you're in Fort... More

Boynton Beach
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed over July 4th weekend - construction crew woke us up at 8am with hammering on the weekend! Catering manager ruined our group dinner and never apologized. Avoid the restaurant. Breakfast is overpriced.

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GuestRelationships, Guest Relations Manager at Hilton Garden Inn Fort Myers, responded to this review

We appreciate you taking the time to provide us with such candid feedback. We apologize for the inconveniences that you experienced during your stay. We hope that you'll give us another try the next time you're in Baltimore. Our renovations are completed and we'd love for you to see the new Best Western Plus BWI North. More

Bonita Springs, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

Hotel was fine for its brand. Remodel seems to almost be done. My room needed touch up work in the bathroom, so i hope the GM or Chief Engineer looks over these rooms before signing off on the remodel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GuestRelationships, Guest Relations Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Rest assured, our General Manager is personally checking each room before marking it complete. Hope to see you again soon! More

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Additional Information about Hilton Garden Inn Fort Myers

Address: 12600 University Drive, Fort Myers, FL 33907
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Fort Myers 3*
Number of rooms: 126
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Also Known As:
Hilton Garden Inn Fort Myers Hotel Fort Myers
Hilton Fort Myers

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