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Residence Inn Fort Myers Sanibel

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20371 Summerlin Road, Fort Myers, FL 33908
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1 room 1 adult
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Residence Inn Fort Myers Sanibel
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571 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Fort Myers Sanibel
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Muncie, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

We stayed here for 2 days before Christmas due to great location and reasonable rates. The front desk staff was very friendly and helpful. But the room was very tired, with stained carpets and elderly furniture. When we returned from a beach outing at 5:30 pm, we found that our room had not been cleaned. We were told that the... More 

Helpful?
Thank crimeprof1
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

Thank you for your recent stay. I am glad that you enjoyed our spacious rooms, friendly staff, and convenient location; however, I am so sorry for the inconvenience that you encountered with the cleanliness and condition of your suite. Your review will be shared with the housekeeping staff as a reminder of what our job is, why we do it... More 

Sautee Nacoochee, Georgia
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 29, 2015

I love Residence Inns. This one is great. It is in a wonderful location, next to a Publix and across from the outlet mall. I have been coming to this area for a decade and this was my first stay here. We have family in the nearby Shell point Community and this is only a few miles away. The hotel... More 

Helpful?
Thank vipalpinetours
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

Thank you for your recent stay with us at the Residence Inn Fort Myers Sanibel and taking the time to share about your experience. We are glad you loved your accommodations, our central location and all the facilities we have to offer. It is nice to hear that you enjoyed the manager’s cocktail party. We appreciate your loyalty towards our... More 

New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 28, 2015

My family and I have enjoyed staying at this property regularly over the last six or so years. I was very disappointed in the condition of the hotel during my stay a week ago. The hallways looked dingy, the carpets - especially in the elevator lobbies on each floor - were stained and grungy, the lights in the elevator were... More 

Helpful?
Thank corneliusNYC
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

Thank you for your recent review. I am glad to see that you had an overall good stay but regret that you found our hotel and rooms to be in need of some repair and updating. Our guest rooms were fully renovated just four years ago; however, some furnishings may need extra attention or replacement so thank you for bringing... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 28, 2015

Never stayed at a Residence Inn before this last trip. We stayed 4 days at the Residence in in Ft Myers near the beaches at it was fantastic. The people that work there are great. Even working the holidays, they had the greatest attitudes. We wrere expecting the same thing for the "free" breakfast everyday. It was different every day.... More 

Helpful?
Thank theglong
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

Thank you for staying at the Residence Inn Fort Myers Sanibel and for writing about your experience. We are glad you loved your accommodations, our outstanding guest service and the facilities and amenities we have to offer. However, we are sorry for any inconvenience you had while you were here. We appreciate your business and would love to have you... More 

merritt island, florida
Level Contributor
120 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed December 21, 2015

Had previously stayed our first time (and very last time) at "neighbor hotel to the east". What a dump that is, never again!! So I searched for another choice on Trip Advisor. Was a tad concerned after reading a few reviews, and then again when we walked into the lobby and saw the leaking ceiling (they are remodeling), and the... More 

Helpful?
Thank nautifish
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

Thank you for staying at the Residence Inn Fort Myers Sanibel. We are glad to hear that we were able to impress you with your comfortable and well-equipped accommodations, and the delicious breakfast we served. It is also pleasing to read that you loved our helpful front desk and breakfast staff. However, we are sorry for the minor inconveniences you... More 

Margate
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

My family and I have stayed at this hotel since it was new. Over the past couple of years it has been on a steady decline. I visited for only one night Dec 9., and what a disappointment. The 2 bedroom suite was very old looking. The chair in the living area was broken, the TV in one bedroom was... More 

Helpful?
1 Thank Toberoo
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

Thank you for your loyalty to our hotel and for your candid feedback. I sincerely apologize for the lack of attention to detail that was given to your room and that you found it to be outdated. Our guest rooms were fully renovated just four years ago, however, some furnishings may need extra attention or replacement and we will be... More 

Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

We were visiting our Grandma who lives at Shell Point. Instead of staying at their guest house, we opted to stay here because they have a relationship with Shell Point. The price was reasonable for what we received. The room was great. We had a kitchen/dining/ living room with a balcony over looking the pool area. We had a bedroom... More 

Helpful?
Thank gladacya
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

Thank you for choosing to stay at the Residence Inn Fort Myers Sanibel and for the perfect rating. We are glad to read that you loved our comfortable accommodation, convenient location, as well as, the amenities that we have to offer. Also, we are happy that you were impressed with the excellent service provided by Irene and Dwayne and the... More 

Florence, Kentucky
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 26, 2015 via mobile

The hotel is nicely located between Sanibel and Fort Myers beach. It is located in a parking lot with a grocery, gas station, bar, liquor store, and Chinese food. Spit is convenient. The cons are in a 10 day stay we were without hot water for a day and a half and the a/c in our room broke. Add to... More 

Helpful?
Thank Michwlv
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

I am truly sorry that your suite was not in the spotless condition it should have been. I apologize for the inconvenience caused by the hot water and air conditioning. I have alerted my housekeeping staff to the other difficulties and I can assure you going forward that this has been addressed. We appreciate your brand loyalty and I hope... More 

Boynton Beach, Florida
Level Contributor
113 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed November 23, 2015

The 2 bedroom suite at Residence Inn Fort Myers Sanibel was spacious, decorated very nicely and had a full-kitchen with everything needed to make you feel at home while on vacation. The staff was very courteous and accommodating and the breakfast was good

Helpful?
Thank Marcia A
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

Thank you for your recent stay at the Residence Inn Fort Myers Sanibel and for sharing your experience with fellow travelers online. It is so nice to read how pleased you were with our well-kept accommodations. Every room is equipped to give you all the conveniences of home and we are glad that you thoroughly enjoyed it. We are also... More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2015

Quiet place. Easy access. Clean, spacious. Great service, everybody is so helpful, kind and with a genuine smile. Like what they do. Pool is clean poolside great for reading and sun bathing. Very clean and spacious rooms.

Helpful?
Thank Carlosoliveras
ManagerX1, General Manager at Residence Inn Fort Myers Sanibel, responded to this review

Thank you for your glowing review. It is great to read that you loved our spacious, clean and comfortable accommodations, and that you were impressed by our helpful and friendly associates who took great care of you. Also, we are glad that you loved our outdoor pool, as well as, our convenient location. It is rewarding to hear that your... More 

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