I was hesitant to stay at this hotel because of all the poor reviews, I should've listened to my gut. The lobby is perfectly fine, I love the Hyatt deodorizer/air freshener. They use the same one throughout their chain & the entrance smells fantastic. -Although helpful, the uniforms worn by employees are dirty, old, have holes and come across as... More

The hotel has free breakfast, Wifi and airport shuttle included which is a good deal for the price. Pro, - The breakfast is not as fancy as some big hotels buffet but it has plenty breakfast items. - The hotel check in staffs are very friendly. - The location is not near the beach. It is near some shopping mall... More

I stayed here during a conference in Fort Lauderdale and found the staff to be friendly and helpful, the room to be spacious and very comfortable. The bed was firm, there was wi-fi internet included in the price and complimentary breakfast. The property is pretty convenient to downtown Fort Lauderdale, about two and a half miles from the beach. There... More

We arrived at the airport at around 7am and called the hotel for complimentary shuttle. It arrived shortly and took us to the hotel. Our room wasn't ready at this early hour, but the hotel staff was able to store our luggage for us until the room was ready at about 10am. We were pleased with the room and compimentary... More

I had my reservations on this hotel because of what was said by other occupants of the hotel Our first night was uneventful, our room was on the first floor and next to the small luandry room. There was a sign on the laundry door that read "It was out of order" a maintenance man from the company that maintained... More

Stayed at The Hyatt Place at beginning and end of trip to The British West Indies. Excellent hotel, shuttle service to and from airport, continental breakfast included. Close to beach. Would stay there again. Felt very comfortable as a solo traveler.

Horrible experience..waited over an hour for airport shuttle..After 1 drive by and 2 phone calls shuttle finally showed up and lied about being there 15 minutes ago. When we finally got to the hotel, the staff were indifferent to our plight and had to be prompted to a forced apology. Rooms were nice and spacious with nice big shower and... More

Stay here for one night because I had heard great things about Hyatt Place. The service at check in and check out was awful. No professionalism or service skills apparent in any of the staff. The free wifi was non-existent. In addition, the add a $5.00 parking fee onto the room even though you don't have a car. Far better... More

Too high of a price for what you got. Restaurant/bar downstairs was very convenient, decently priced And good food. We stayed in a corner room with king size bed and pull out couch. The way it was arranged made things very smooshed. Couldn't turn on bathroom light without turning on bedroom lights. Bathroom toilet and shower were seperate from sink... More