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Holiday Inn Express Ft. Lauderdale Cruise-Airport

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1500 SE 17th Street, Fort Lauderdale, FL 33316
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Holiday Inn Express Ft. Lauderdale Cruise-Airport
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612 Reviews from our TripAdvisor Community

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Saratoga CA
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here one night before a cruise. This is a great location with lots of dining and shopping nearby. Our only problem with the place is that the promised airport pick-up never arrived. We called at about 9AM for a pickup. Half an hour later I called again. After an hour I gave up and ordered an Uber pickup.... More 

Helpful?
1 Thank KayakBob
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review

KayakBob Thank you for taking the time to share a review. It is such a pleasure to hear that our location work well for you. We are the perfect location for all travelers. We are just minutes from the Convention Center and the entrance of the cruise port. I apologize for the inconvenience of not having the shuttle available for... More 

Wentzville, Missouri
Level Contributor
151 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 1 week ago

Older but decent Holiday Inn Express. Seemed to be especially used for people leaving on a cruise as the cruiseport was very close. We had a free shuttle from airport to hotel and it picked us up in a timely fashion. Shuttle driver lady was especially funny and had us all laughing on our short trip. Through a shuttle company... More 

Helpful?
1 Thank JandM44
ExpressCC17, Front Office Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review

Thank you so much for taking the time to share a review. It is such a pleasure to hear that you would recommend our hotel to others. Our location is perfect for all travelers. We are just blocks away from the convention center and the entrance of the cruise port. The Fort Lauderdale beach is only 1.5 miles way and... More 

Chula Vista, California
Level Contributor
117 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 1 week ago

The service at this hotel was really bad especially the desk clerk. I am a priority member and made the reservation four months before the stay and I was given a room with a view of a wall for $200.00. When I got to my room on the 5th floor the keys did not work and had to have them... More 

Helpful?
1 Thank ABF49ER
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review

We appreciate you taking the time to share a review. I am concerned about your less than satisfactory stay. The Team strives daily to provide all guests with the warm, clean and inviting atmosphere while staying with us. Please know that your comments are very important to us and we will make the necessary adjustments to ensure future guests do... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Joseph went above and beyond assisting us with proper information and with his friendly nature made our stay a pleasure. We thank him for making us feel at home. The service was great and the staff let us stay in the facility after our check out without any problem.

Helpful?
1 Thank Trevor C
Maple Shade, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived on a Sunday AM after experiencing flight cancellation due to a snowstorm at destination. We were told no rooms were ready but we were early for check-in and not surprised. Chad did not want us to check-in until they were and said we could wait in eating area. When later discovered there by Gloria Williams, manager, she had... More 

Helpful?
1 Thank jeanne1672
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review

jeanne1672, Thank you so much for sharing a review. It is such a pleasure to hear that you enjoyed your recent stay with us. All of us strive daily to provide our guests with a "home away from home" atmosphere. We value you as a past guest and we certainly hope to see you again, soon. Warmest regards, Gloria Williams... More 

Kohler, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

There was not a shuttle to pick us up. We booked thru hotels .com and pre paid. Pointed that out to the two ladies behind the desk. Told me they had that.The hotel is older and rooms reflected this. The breakfast was not so good either. Then we get our next Visa bill they charged us for the night. I... More 

Helpful?
1 Thank RitaG1026
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review

RitaG, We appreciate you taking the time to share a review; however I am concerned about your unsatisfactory stay. Please note that our shuttles are not waiting at the airport for guest arrivals. You will need to call the hotel direct and request the shuttle once you have your luggage in hand. We are located only a few miles from... More 

Reading, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Shout out to Gloria Williams and her wonderful staff who truly made us feel like you were concerned about our satisfaction. Had us change rooms with a digital reception tv so we could watch the football games.

Helpful?
2 Thank Jerry B
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review

Jerry B, Thank you so much for your kind words of compliment. It was certainly a pleasure having you stay with us. Our daily goal is to keep our guests satisfied. I will be sure and share the good news with the Team! We value you as past guests and look forward to your next visit. Warmest regards, Gloria Williams... More 

Acworth, Georgia
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel one night before a cruise I was taking out if Miami. I selected this hotel for price before location and for the fact that they have a free airport shuttle. The airport shuttle process is a little confusing as their are more than one shuttle that says "Holiday Inn Express/Suites" on the side of the... More 

Helpful?
3 Thank Kelly1125
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review

Kelly1125, We appreciate you taking the time to share a review with others. Although I am pleased that our location and free shuttle worked well for you, I am sadden to hear that so much else was less than satisfactory. It is true that our lobby can be extremely busy at times on pre/post cruise dates as in many hotels... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location for a pre-cruise stay. Hotel was clean and staff was friendly. Breakfast was typical hot/cold offerings. It was raining the night we stayed and our ceiling was leaking. Vernita was excellent in trying to "make up" for this as the leak woke us up during the night. We we offered extra IHG points and our shuttle to the... More 

Helpful?
5 Thank KKM2000
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review

Thank you so much for sharing a review with others. I am pleased to hear that our location was perfect for you and of Vernita's efforts to turn things around for you. Our Team strive daily to provide all guests with the exceptional service they expect and deserve while staying with us. I will be sure and share your compliment... More 

KESWICK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pre cruise stay did not disappoint. Rooms, beds comfortable, Very close to shops, restaurants, and Port Everglades :). Very convenient! Breakfast included but very crowded. (Small room) Front desk staff helpful with recommendations of places to eat/shop nearby. Will definitely stay again !

Helpful?
3 Thank lastrooney
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review

lastrooney, Thank you for taking the time to share a review. It is such a pleasure to hear that all was well during your recent stay. We value you as a past guest and your comment is very important to us. I will be sure and share the good news with our team! Again, thank you and we hope to... More 

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