This was our second visit to the Marriott North for 3 days while waiting to go to our timeshare nearby. The main reason I rated this hotel as excellent is the friendly, competent staff. From the front desk personnel who couldn't be more welcoming and friendly to the restaurant supervisor, Mookie Seat, everyone went out of their way to make...
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Thank you so much for your kind words regarding our hotel and our team! I am so happy to see that you were treated so well by the entire staff and of course, Mookie. She has been with us for a long time and portrays what customer service should be throughout the entire industry. We hope to see you again...
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We were a group of ten that stayed at the Marriott North for one night prior to going on a cruise. Our flight got into Fort Lauderdale late in the evening. Their restaurants/lounges were just closing. We hadn't yet had our dinner, so the hotel arranged for the lounge to stay open so that we could have a late supper....
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Thank you so much for your kind words. I am so happy that our staff went above and beyond to help you with your late night meal. I feel that we do have the BEST team in south Florida and they would do anything for our guests. I am also happy to see that you enjoyed all of your meals....
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We stayed there for 2 nights before a cruise. The hotel is beautiful, they have good food. The staff is excellent. Our first room had a odor they changed our room with no problem. The rooms are large. The room did not have a refrigerator I ask about one and it one was brought to our room very quickly. There...
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Thank you so much for your nice review. I am so happy to see that you were well taken care of by our staff and that you found our hotel to be beautiful. I am also happy to see that you did enjoy the shopping and restaurants right across the street from us. We hope to see you again soon!
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I booked three rooms at the Marriott for only one night and I am glad it was just one night. The lobby looks great an updated but the rooms are a bit dated and musty. The front desk staff was great and check-in and check-out went smooth.
I had booked a special rate that included 2 drinks per room. At...
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Thank you so much for your review. I am glad you enjoyed our new lobby and that our check-in was quick and easy. We did renovate the entire hotel a couple of years ago. In fact, we won the prestigious "Marriott Renovation" award. I am sorry that the staff did not know about the drink coupons. This was an oversight...
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Very conveniently located just off I-95 and only about 10 minutes from the beach or 15 minutes from the Fort Lauderdale airport. Nice enough but the service is not up to the family name.
From check in to check out, there were lapses. Not being recognized as a regular guest. Concierge lounge not having decaf coffee available at 9 PM....
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Thank you so much for your review. I am happy to hear that you considered our hotel to be a "good value" and that we are centrally located. I am sorry that you did experience a lapse in service. I can assure you that this is not the norm for us and it was an isolated incident. I am happy...
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sleeping quality is great like mostly you will get from Marriott hotel and resorts. Amenities are attractive bath & body apothecary line, good coffee and plenty watermellon water and pillows!! NOW,the maintanece issues with dirty balconies, but real dirty and scratches on every elevators frame and paint is a huge NO.. I'm a platinum member and I couldn't believe the...
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Thank you so much for your review. I am so happy that you enjoyed our beds and in-room amenities. I truly feel we do have the BEST beds in the industry. I am happy to see that you also enjoyed our flavored water in the lobby. I am sorry that our balconies were not up to par, but I am...
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Decent spot for a pre-cruise stay. Children enjoyed the pool and jacuzzi. Gym is a bit dated but served the purpose just fine. Check-in and out was a breeze.
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Thank you so much for your review. I am happy to see that you enjoyed our beautiful rooftop pool and Jacuzzi. We hope to see you again soon!
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We were put in this hotel as a post cruise night stay, we arrived at 12 noon and we were not leaving until 4.oopm the following day.
Room fine, but no information in the room that you come to expect, e.g details of local restaurants
The staff were welcoming and we were given a later check out to accommodate our...
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Thank you so much for your kind words regarding our staff. I was happy to see that they extended you a late check-out. I am proud to announce that we just received our brand new guest directories and they are in every room. While you were here, they were being replaced. I am so sorry that you did not have...
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We arrived in this hotel a day before our cruise departure as part of a travel package. We stayed only one day but were very pleased with the service offered by the front desk personnel, especially by a young lady by the name of "Bria" which took the time to greet us with patience and provide us with all the...
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Thank you so much for your kind words. I am so happy that Chef James and Bria took good care of you. I am also happy that you found our rooms to be spacious and clean. We hope to see you again soon!
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This hotel is spotlessly clean. The front desk staff was overly accomodating, pleasant and extremely friendly. The rooms were a decent size. The pool area is huge with cushioned lounge chairs. The hotel breakfast buffet had a lot of variety. I love having Starbucks right there. There are restaurants just up the road.
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Wow, thank you so much for the kind words about our property and staff...I truly believe that we have the BEST property in the Ft. Lauderdale area and we hope to see you again soon!
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