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TownePlace Suites Fort Lauderdale West

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3100 Prospect Road, Fort Lauderdale, FL 33309
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1 room 1 guest
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TownePlace Suites Fort Lauderdale West
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106 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • All months
    (106)
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    (28)
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 16, 2015

I checked into this hotel on July 9th early morning hours because of a late delayed flight. I have to start off by saying that I had one of the best check-in's ever. I stay in hotels an awful lot the front desk attendant was very helpful and very warm welcoming. Now let's get to the heart of the major... More 

Was this review helpful? Yes 1
TownePlaceLauderdale, General Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Lewis H, Thank you for taking the time to voice your concerns regarding your stay. I will address the issues you noted with the appropriate team members to ensure continuous improvement in both operations and service. I understand you feel we let you down and I do apologize. Your comments will give us the opportunity to review current procedures and... More 

Duluth, Georgia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2015

We have stayed at other Marriott hotels and this was our first at a TownPlace Suites hotel. Our room was very comfortable and clean. The location was very convenient for us as we were close to places we wanted to visit. Ed checked us into the hotel and was very helpful in guiding us to areas and restaurants in Ft.... More 

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baltimore
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 20, 2015

I really like TownePlace suites and I've stayed at the Boca location with no complaints. This location was not my fave. There's 2 buildings and our room was in the non-main building. We parked by the water and saw the sign about not getting too close because of the animals. What?????!!!! It's not even gated off. Enter the building and... More 

Was this review helpful? Yes
TownePlaceLauderdale, Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Dear Ms_ Swalton, Thank you for taking the time review the TownePlace Suites Fort Lauderdale West. We would like to apologize for the experience you had. Upholding guest satisfaction is our number one priority and are saddened to learn we did not meet your expectations. The information provided has been passed on the proper departments to make sure this was... More 

Panama City Beach, Florida
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 16, 2015

I was in Fort Lauderdale at the end of May for a friend's wedding, wish I could've stayed longer but due to work schedule I could only make this a quick 2-night stay. The location of the hotel is pretty good, relatively close to a lot good shopping areas and as well as the beaches to the east (note that... More 

Was this review helpful? Yes 1
TownePlaceLauderdale, Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Dear P N, Thank you for taking time to provide feedback on your recent stay at the TownePlace Suites in Fort Lauderdale Florida. We appreciate the kind words about our staff and will make sure they get recognized for your check in process. Upholding guest satisfaction is our number one priority and we would like to apologize for not being... More 

Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 27, 2015

I'm a very high maintenance traveler... Marriott always empresses me though. I put in my preferences and my special instructions and they met them. Additionally using the mobile check in made that process so easy. Go straight to the desk verify your credit card and grab your key. and even if you want to switch your room they accommodate. I... More 

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Yonkers, New York
2 reviews
1 of 5 stars Reviewed May 24, 2015

When I discovered that my room had not been cleaned I called the front desk and was informed that they were unable to make bed. They did offer a refund for that day. I subsequently went to front desk, where I was told I had do not disturb sign on door (not true). Desk clerk also told me it was... More 

Was this review helpful? Yes
TownePlaceLauderdale, General Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Jeffrey B, Thank you for taking the time to provide feedback in regards to your recent stay. I have addressed your concerns with our staff and I would like to apologize for the inconvenience you incurred. We always strive to hold ourselves to a very high standard and your comments will assist in our constant improvements. Regards, JR Korst General... More 

Washington DC, District of Columbia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 20, 2015

The hotel located by several malls, grocery stores and Walgreens. These locations are walkable. The staff was good. The hotel is currently under construction. The rooms had kitchens and all the utensils needed to cook.

Was this review helpful? Yes 1
South Suburban Chicago
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 19, 2015

Being a Marriott Rewards Member and travel agent, I had the privilege to stay in one of the best rooms on the property. It was a two-bedroom suite. Ashley is the Operations Manager and she does an outstanding job to make sure her guests are well taken care of. All of her staff is very friendly and accommodating. Every day... More 

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Hallandale Beach, Florida
Level Contributor
88 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 25, 2015

My husband and I had to make a quick trip back up to the Fort Lauderdale area to be at my Father-in-law's bedside, during his last days and then following that, to make Funeral arrangements, etc. Dad was a resident for the past three years at Willow Wood Assisted Living, on Commercial Blvd., which was not more than a five... More 

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Houston, Texas
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed April 22, 2015

I was happy to call this place my "home" for the 3+ weeks I was working in Ft. Lauderdale. Quiet, very easy access to the main road (which can get you to the freeway or turnpike just as easily), grocery stores & restaurants close by. Even found a church to attend just 4 miles away. Everyone at TownePlace was very... More 

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