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Sheraton Suites Cypress Creek Ft. Lauderdale

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555 NW 62nd Street, Fort Lauderdale, FL 33309
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1 room 1 guest
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Sheraton Suites Cypress Creek Ft. Lauderdale
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702 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Austin, Texas
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I travel for work, so I've been to hundreds of hotels over the years in multiple countries. This is by far one of my favorite hotels anywhere. The atrium is so cool, the rooms are really big as well. I think they could do a slightly better job of cleaning the showers, but the room and bathroom are overall very... More 

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Orlando, FL
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is a converted embassy suites that needs to get an update. Our 2 room suite was good size but we had some issues with the shower curtain being too small so water leaked when taking a shower. Overall it worked for us but was just average. This location is about 15 minutes drive from downtown Ft. Lauderdale.

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Mississippi
Level Contributor
145 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with some friends as we came down for the Orange Bowl in Miami at New Years. The game didn't turn out as we'd have liked. However, our stay at the Sheraton was good. The lobby is nice, clean, and welcoming. The staff was fine. The elevators were a bit slow. The club lounge was a bit small and... More 

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Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's a shame that Sheraton quality isn't what it used to be. Walls are dirty, trash cans in room and desk chair are dirty, and the tub has mildew. And why won't people clean the air vents anymore?! They're covered in dust! Yes the lobby is nice but you don't sleep in the lobby- disappointed!

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Chicago, Illinois
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thought this hotel was beautiful. I stayed in a King Suite, which was really nice. I had a small balcony plus a living room and the bedroom area. Room was very clean and comfortable. The pool area is also great. Plenty of chairs and tables and towels. My biggest problem with this hotel is that it is near nothing,... More 

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Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

I was checked in a room that was worst than dirty, everything in the room is a shame. I'll never stay @ a sheraton based on this experience. Front desk agents at this hotel are so poor in customer service, housekeeping is a shame. However, it's a beautiful hotel, the architecture, other than that there's no difference between this hotel... More 

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Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for sharing your experience concerning your recent stay at our hotel and for pointing out some of the area’ we can improve upon. I have met with our housekeeping staff have been explained the importance of ensuring that all rooms are in perfect condition before we make it available to our guests and again I thank you for... More 

San Juan, Puerto Rico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Went there with the family, but the rooms need to have a little more of cleaness. The air condition of my first room got mestup and the bathroom tub was not complety clean..The gym facility looks nice also the pool area. The lobby and the eating areas look also beutiful as what i can said the thing they should get... More 

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Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for you kind words concerning our beautiful lobby and restaurant, and I would like you to know I have shared your review with our housekeeping staff and please know that your comments will help us to improve our Guest Experience. Finally I appreciate your comments concerning our kind front desk staff and that we were able to check... More 

Nashville
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I recently stay at the Sheraton Suites. The hotel room was very nice, clean and spacious. It was bigger than we expected. We were in the 8th floor in room 816 which over looked the business park near by. The room had a mini kitchenette in the separate "living room area". It included a couch, chair and... More 

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Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for this great review and we are so happy we were able to make your Two Night Vacation a memorable one for you and your husband. We look forward to welcoming you and your husband back and providing you with another memorable experience. Manny O'Neill General Manager More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The pictures on the website did not match the reality as this property had a lot of deferred maintenance issues! The rooms need renovation and updating post haste. The property itself has not been well maintained as the phone to call the front desk rarely worked and the plumbing had some issues cause the tub shower was clogged and the... More 

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Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for your comments and I am sorry we were unable provide you with a pleasant stay. We are constantly working on improving the condition of the hotel and we appreciate all comments that will lead us to providing our guests with a memorable stay. Manny O'Neill General Manager More 

Lake City, Florida
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 20, 2015

The hotel was a good choice for holding a high school reunion. Classmates were able to visit in the lobby and bar as well as the room reserved for the evening events. These two room suites have comfortable beds and a good shower. Check in was a frustrating experience. We arrived at 3:15 p.m. and were made to wait unit... More 

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for sharing your experience concerning your recent stay at our hotel and for pointing out some of the area’s we can improve upon. I have spoken with our front office staff and are already working on ways to expedite our check-in process and I apologize for any inconveniences we might have caused you. I have also met with... More 

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