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Sheraton Suites Cypress Creek Ft. Lauderdale

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555 NW 62nd Street, Fort Lauderdale, FL 33309
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Sheraton Suites Cypress Creek Ft. Lauderdale
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Sheraton Suites Cypress Creek Ft. Lauderdale
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662 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pompano Beach, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Living in Fort Lauderdale I don't get a chance to rate hotels in my city, however, when my a/c went out I needed a place to stay. The check-in was easy and the rooms were very clean and comfortable. The reason for a lower rating is that at least the suite I stayed in was a little dated and the... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

May/June 2014, I stayed at Sheraton Suites Cypress Creek, Ft. Lauderdale for 15-nights, while I attended computer training classes at The Academy, located directly across from the hotel and next to Phoenix University. It is an SPG Category 2 hotel, close to the airport, and frequented by overnight cruise passengers, so I was expecting a low quality hotel. When I... More 

Was this review helpful? Yes 1
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for this great review and for all your great comments. I shared your review with all of our staff, and I must tell you I only wish you were here to see the look of pride in their eyes when I read your review to them it was "PRICELESS." When you return to Fort Lauderdale area again, please... More 

Buenos Aires, Argentina
Top Contributor
97 reviews 97 reviews
34 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed one night before and another one after our vacation/work in The Bahamas. The hotel's location is great if you are going to catch a flight from the Fort Lauderdale airport as it is really close to it. The beds are very comfortable, spacious. There is a lot of space to work. But the rooms looked... More 

Was this review helpful? Yes 1
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for taking the time to write this review and for pointing out our great location, great comfortable beds, and our nice public space and all at a good price and most importantly that will be returning in the future. We look forward to welcoming you back when you next return to the fort Lauderdale area. Have a Happy... More 

Belfast, United Kingdom
Top Contributor
81 reviews 81 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here for a few nights before a cruise, Hotel staff very nice especially Annie Le who had left a personal note on arrival in my room with some treats! very nice touch! i had a few concerns before staying here going by a few posts on TA but Annie answered them and put my mind at ease, the hotel... More 

Was this review helpful? Yes 1
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for this nice review and for not believing in everything that is written about our hotel, and for taking a chance by deciding to stay with us. As I can see by your comments… you had a great stay and that Annie and our staff were very nice, as they hard in trying to provide our guests with... More 

Vancouver, Canada
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the second time we stayed here. First time there was a lot of renovations happening (March 2014) so we accepted the mess including the poor rooms and noisy air conditioner in the room. We were excited to go there after a year and stay using SPG points this time. Checked in very late and Lewis the night auditor... More 

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for taking the time to share your experience at our hotel and for your kind words concerning the great service Kelly and our Front Office Teamf provided you with, and I want you to know I have shared your feedback to our entire team and they are one proud group. Also I would like you to know our... More 

Stoke-on-Trent, United Kingdom
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple of nights at the end of April. It is a slightly older hotel, but, it was decorated and cleaned to a good standard. The car park was quite busy, so find a space was a bit difficult. Reception area was large and we were checked in fairly quickly, although there was only one member... More 

Was this review helpful? Yes 1
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for taking the time to write this review and your kind words, concerning our clean hotel, our polite and helpful front desk staff, as they work hard to provide our guests with a wonderful stay. We hope to welcome you back when you return to the Fort Lauderdale Area. At Your Service , Manny O’Neill More 

Nassau, New Providence Island
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed at this location for a few days the end of April and must say we enjoyed it. Upon entering the hotel I was greeted by Ashley who was very pleasant and funny. Such a shame I only saw her once; very helpful. The interior was very lovely and the lights at night were amazing. We... More 

Was this review helpful? Yes 2
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for this great review and you kind words, “that our staff ensures that guests enjoy their time at the hotel and they sure did not disappoint.” I will also be sure to provide Ashli, with a copy of this review in which you recognized her for her efforts when checking into the hotel. As you stated you will... More 

Wilton Manors
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed the past 8 years at this hotel for a conference that I attend each year. The staff is amazing and the service is impeccable . From walking into the hotel every staff member smiles and are so attentive. I would recommend this hotel to all my friends and family.

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

What else can I say, the fact that you have returned to our hotel for 8 years, speaks for itself and to say “the staff is amazing and the service is impeccable,” will make our staff to proud of being recognized for all of their efforts and be sure I will be posting your review in each department. When you... More 

SF Bay Area
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was attending a workshop up in Deerfield Beach for a couple of days, but stayed here to use my Starwood Points. The hotel is older, but I found it to be in decent condition. The area is in a business, residential area far from sights. With a car though, not an issue. Good value for what you get with... More 

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for taking the time to write this review and sharing your experience at our hotel. We look forward to welcoming you back when you return to the Fort Lauderdale area. At Your Service, Manny O’Neill General Manager More 

Ft.Lauderdale,Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times and I am never disappointed. The reason why I continue to come here despite the mediocre reviews is the way I am treated by the people who work there. Ashli,and all the girls(and Ralph)at the front desk make me feel special when I arrive. The hotel itself is dated and needs improvements,especially... More 

Was this review helpful? Yes 2
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear Marty46r - Thank you for taking the time to review your stay. I will be sure to pass along to Ashli, Ralph and the other girls of the front desk staff, your compliments. . We will use your feedback to fine tune our operations to create an enjoyable stay for all our guests. We look forward to seeing you... More 

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