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Sheraton Suites Cypress Creek Ft. Lauderdale

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555 NW 62nd Street, Fort Lauderdale, FL 33309
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Sheraton Suites Cypress Creek Ft. Lauderdale
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685 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hackensack, New Jersey
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed her as a last minute booking not expecting much. While the hotel is older and some of the years and wear & tear are visible upon close inspection this place was a beautiful oasis. When you enter you are greeted by a beautiful lobby full of marble and smiling people. The bar was nice and the setting was... More 

Was this review helpful? Yes
Port Saint Lucie, Florida
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very nice all suite hotel. While the location is not exactly what I would consider a "prime" spot for a tourist it may be very well be exactly that for a business traveller (Citrix and some other large companies are nearby). The staff is very friendly and I found a nice welcome fruit and nuts platter in... More 

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for your kind review and recognizing our friendly staff, clean rooms, great location for the business traveller, our great rates and for noting the importance we put in our Executive Lounge, as this is our way of saying thank you for your business. The next time you are in town stop by and say hello. Have a Happy... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

The place is nice ... The only problem was the balcony door couldn't lock. Really nice atmosphere. The food is awesome . I would definitely return before the year is out by God's grace. It is a great location and the rates are really good.

Was this review helpful? Yes 1
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thanks for taking the time to write this review and your kind words about our “awesome food”, great location and rates and also thank you for letting me know about our balcony door lock which has been replaced. Have a Happy 4th of July and hope to be welcoming you back before the end of the year. Manny O’Neill General... More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel has been a favorite for a long time. The staff is always very nice and they provide greater value than almost all of the hotels in Fort Lauderdale. Saw a complaint about a $90 rate for this hotel in June. That's a great deal cheapskate!

Was this review helpful? Yes 1
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for your loyalty and recognizing our great value as compared to many of our competitors. The next time you are in the hotel, please ask for me, as I would like to thank you in person for your loyalty. Manny O’Neill General Manager More 

Orlando, Florida
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Horrible is all I can say - upon arrival at this hotel my sink did not drain and the cold water handle spun in circles I went down to the front desk to explain the situation to the front desk mgr who sent a repair man up while I went to dinner. When I returned the bathroom was a mess... More 

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Please accept my sincere apologies that I was not able to provide you with a pleasant stay and as you wrote I take full responsibility for this. But to be fair, you did not tell the full story, as when you reported all your problems, our staff immediately took care of them and as a show of our commitment to... More 

Sarasota, Florida
Top Contributor
140 reviews 140 reviews
86 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is an all suites hotel, so the rooms all have separate bedrooms and comfortable sitting areas, fridge and small table for 4.. The rooms are updated and nice and the price is always reasonable. We stay here 3 - 4 times a year and like staying here, for the space, the Club and the overall facilities. Over the past... More 

Was this review helpful? Yes 1
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for your kind review and most importantly for your loyalty, as anyone returning to the same hotel for 5 years must be doing something right. Please ask for me the next time you stay with us, as I would like to meet you shake your hand and thank you for your loyalty. Have a Happy 4th of July.... More 

New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I discovered the Sheraton Cypress Creek close to 10 years ago and the property has been a mainstay. Overall, I found the property, staff, and pricing to be the right balance - which is very important. This is a great reliable place; the property is clean and rooms are spacious - although, some appointments can use a refresh. The staff... More 

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for your loyalty the past 10 years, as there is nothing I can add to what you have already written, other than to say it is guests like you that remind me as to why I have chosen the Hospitality Industry. May you and your family have a Happy 4th of July and I look forward to meeting... More 

Fort Lauderdale, Florida
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 1 week ago

When booking this hotel on the internet I booked this hotel because it showed a rate of 90.38 per night with a 50% off Sunday flexible rate. I expected a charge for two nights at 90.38 and then a 45.19 rate for Sunday. When we checked in the male front desk staff told me that the rate was not being... More 

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Please accept our apologies for any confusion we caused you when our Revenue Manager tried to explain the discount you were entitled to and I will try and explain the program in simple terms, the “Flexible rate you were quoted and received was based on the Flexible Rate being sold on the Sheraton website. The number of nights you stay... More 

Little Neck, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is the second time we've stayed at a Sheraton Suites (once in Atlanta) and it's two great stays so far. Good size room, nice amenities, awesome manager and staff. I was really impressed with the size of the gym and condition of the equipment. Train does run next to hotel but didn't bother us. My five year old loved... More 

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for this great review and that you becoming a loyal guest. When you next return to the hotel, please ask for me and I will bring your daughter some cookie and personally thank you for your loyalty. Manny O’Neill General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights at this Sheraton in a king size suite. Overall, it wasn't a bad stay. Checkin and checkout were both very easy and painless. We stayed up on the 6th floor. We had so much space in the room, that was a huge bonus. The bathroom was tiny though and our room faced the front of... More 

Was this review helpful? Yes
Manny O, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Thank you for taking the time to write this review and my sincere apologies for the broken thermostat which has already been replaced and I am also sorry for the delay in receiving your room service breakfast, but I was happy to hear that the food was delicious. When you return to the area please stop by and ask for... More 

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