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Sheraton Suites Cypress Creek Ft. Lauderdale

3.5 of 5 555 NW 62nd Street, Fort Lauderdale, FL 33309
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Sheraton Suites Cypress Creek Ft. Lauderdale
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Sheraton Suites Cypress Creek Ft. Lauderdale
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557 reviews from our community

Traveler rating
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    181
    131
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

I came here for business visiting Citrix. As a vendor I thought the recommendations would be whT Citrix expects of the hotel to be representative of a quality product. The rooms were absolutely horrible. Room service was non-existent. I waited so long I went down to the restaurant only to wait so long I decided to go out to eat.... More

Was this review helpful? Yes 1
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Dirty room carpets, peeling paint, unfriendly and uncaring staff. The hotel looks great from the apparently touched up pictures. One you get past the front desk its like falling into a sink hole. The elevators are LETHARGICALLY SLOW, then you get into this "spacious" room. Flat screen TV's look like they were bought from a 1 star hotel. The remotes... More

Was this review helpful? Yes 1
Tucson, Arizona
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this Sheraton for a night before heading off on a cruise. A little farther from the cruise port than I expected, but a nice place to stay. The interior courtyard was a very nice place. The room was well appointed and was an actual suite with a separate sitting area (w/a pull out sofa) and sleeping area. It... More

Was this review helpful? Yes 1
Loch Sheldrake, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful staff, always aims to please, everything was upgraded, lots of space and beautiful new lobby. Pool and gym, was very nice. Close to everything you could want, I like to stay where there is real value, and it doesn't get any better then this hotel. Luxury, at a very good price.

Was this review helpful? Yes
Doug H, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear omguru- Thank you for reviewing your stay. I was so excited to hear that you enjoyed our newly renovated property. We invite you to stay again with us next time you are in the Fort Lauderdale area. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Sheraton Suites a number of times now when visiting the US, with the main reason being that it is very close to the office. I have found all staff to be extremely courteous and policy, and happy to go out of their way to make your stay pleasurable. In the past, I have experienced problems... More

Was this review helpful? Yes 1
Doug H, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear Jeff R- Thank you for taking the time to write about your stay with us. We are so pleased that we are able to offer you a comfortable environment while you are out of town doing business. We will be excited to have you back next time you come back to stay with us. More

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I'm not a complainer. By any means. I don't care that the front desk service was absolutely rude. And I don't care that I had to wait an extra 5 hours for my room. not to mention waiting in the lobby.. They never came and told me the room was ready- great customer service. I had to ask. Who knows... More

Was this review helpful? Yes 6
Fort Lauderdale, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I gave an overall rating of 3 for a few reasons: First, let me start by saying what the pros were for me. The parking lot is lit, a decent size, clean, and filled with beautiful trees. The hotel looks inviting and has many floors. The entrance has automatic dark wood framed doors that swing out towards you. You walk... More

Was this review helpful? Yes 2
Doug H, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear Tshebrose5, Thank you for taking the time to review your stay with us. It is reviews like yours that we can truly look at what we have faltered on and correct it for the next guest that comes in to stay with us. I will be sure to share your thoughts with our housekeeping department as we continue to... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This my first time staying here it was great.my family and I love how spaces the room was. The staff was very helpful and kind. We stayed for a week every day we were out we arrive back to clean room. Parking was also good.we will stay again.

Was this review helpful? Yes 2
Doug H, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear purehoney8- We are happy that you enjoyed your stay here at the Sheraton! We are in an excellent location close to 95, shopping and the beach! We will see you next time you are in the Fort Lauderdale area. More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is one if the worst hotels I've been in! The guest services are horrendous! No desire to help at all! There's mold in the bathroom and a massive amount of dirt in the vents!! The free shuttle is a total and complete joke... I waited 45 minutes in walmart for it when it was only 10 minutes away... More

Was this review helpful? Yes 2
Doug H, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear Gail F- My apologies on the experience you had with our shuttle service. We strive to accommodate all guest needs when they need to be picked up or dropped off. I will be sure to communicate your experience to our Front Office manager so he can fine tune his operations with our bell staff. More

Knoxville, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel just had major renovations. It was previously and Embassy Suites Hotel having a living room with microwave and mini fridge with table, sleeper couch table and TV in the front room with a bedroom with TV, dresser, armoire and desk in the back room. It is clean, comfortable and convenient. What keeps me coming back is the incredible... More

Was this review helpful? Yes
Doug H, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear K2lm- Thank you for taking the time to review your stay. We are excited that you had an enjoyable experience and I will be sure to pass on your compliments to Cristina, Annie, and Tommy. We welcome you back next time you are in the Fort Lauderdale area. More

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Additional Information about Sheraton Suites Cypress Creek Ft. Lauderdale

Address: 555 NW 62nd Street, Fort Lauderdale, FL 33309
Phone Number:
Location: United States > Florida > Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Cypress Creek Ft. Lauderdale 3.5*
Number of rooms: 253
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Also Known As:
Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
Sheraton Hotel Fort Lauderdale
Sheraton Fort Lauderdale
Fort Lauderdale Sheraton

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