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The Westin Fort Lauderdale

4.0 of 5
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400 Corporate Drive, Fort Lauderdale, FL 33334
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The Westin Fort Lauderdale
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Ranked #70 of 136 Hotels in Fort Lauderdale
A recent review
3 of 5 stars reviewed 2 days ago
tickledpickle Broomfield, Colorado
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780 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Broomfield, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

This hotel was not a good choice for traveling with 3 kids. The hotel itself was very clean, but it had a snooty vibe. Front desk associate was rather indifferent to the fact that we did not receive the type of room that we had requested. Great for business travelers, but we felt out of place being on a family... More 

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Ted M, General Manager at The Westin Fort Lauderdale, responded to this review

Thank you for writing to us to share your experience and impresions of our hotel. We are a great business hotel, but we also serve many families who visit the Fort Lauderdale area. Sometimes the demand for certain room types exceeds our supply, but we always try to please or provide upgrades when available. Although we are not located at... More 

1 review
4 of 5 stars Reviewed 2 days ago NEW

Very nice, comfortable hotel. Rooms are spa-like with a very comfortable bed and the the shower has multiple sprays for again, like a spa-like treatment. Great pool area with a waterfall. My husband and I come to Ft. Lauderdale from NY to see my Dad and since I don't like to put him out, we stay at the Westin and... More 

Was this review helpful? Yes
Ted M, General Manager at The Westin Fort Lauderdale, responded to this review

Thank you for choosing to stay with us when you visit your father in Fort Lauderdale. We appreciate your loyalty to our hotel as well as your nice comments about our hotel. So glad that you enjoy our accommodations and our beautiful pool area. We look forward to seeing you again soon. More 

Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The room we reserved was not available due to construction which was not mentioned when we booked it, but Luis Cortes at the front desk was professional and handled everything. He upgraded us to a suite and gave detail about where we should go to eat and have fun. We followed his recommendations and we ate like kings and danced... More 

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Lagos, Portugal
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Service with a smile does not happen here ! Front desk staff talking amongst themselves and making me wait to check in AND same when I checked out. No explanation of bill, when questioned I was told THEY had charged me, THEY I asked was whom ? The hotel I was informed, like the girl didn't work for them ?... More 

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Ted M, General Manager at The Westin Fort Lauderdale, responded to this review

I am very sorry that you received such inattentive service upon arrival and at departure, but I can assure you that this is not typical of the behavior of our front desk staff. Please be assured that your comments will receive very close attention and follow through. We do offer food and beverage services in our pool area and towels... More 

Denver, Colorado
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Really a nice property... I was in a Jr. King Suite and it was a very nice room. Lots of light as the room was on the corner of building. The only reason it didn't get 5 Stars was the toilet was about to fall over and I had to tell the front desk and room attendant 3 times to... More 

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Ted M, General Manager at The Westin Fort Lauderdale, responded to this review

Many thanks for the four star rating and for the nice comments about our staff. I am sorry that we did not respond in a more quickly to the toilet issue, but we do appreciate "Great property!!" headline. We are also glad that you enjoyed our spacious accommodations. Thank you for writing. More 

Chicago, Illinois
Contributor
11 reviews 11 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

1. Rooms are OK - Pillows are a little hard and the room shows some wear/tear, but not too bad. The bathroom could use more bleaching to smell fresher. 2. The common grounds are nice. The outdoor pool and hot tub are spacious and resort-size (enough room for people to lay out without being on top of one another) 3.... More 

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Ted M, General Manager at The Westin Fort Lauderdale, responded to this review

Thank you for such a detailed review of our hotel, our location, and the services you experienced during your stay with us. Our "OK" rooms will soon be outstanding as we will soon begin a complete guest room renovation program to bring them up to the latest Westin standards. We certainly appreciate the nice comments about our 5 star service... More 

Houston, Texas
Top Contributor
69 reviews 69 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here several times when doing business in Fort Lauderdale. Check in is quick and parking is not a problem. It's closer to the business district and quite a drive away from the beach. The rooms are clean and bed was comfy. There's a coffee maker and bathroom amenities. Breakfast buffet is reasonably priced for the selections available. Waitstaff can... More 

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Ted M, General Manager at The Westin Fort Lauderdale, responded to this review

Thank you for all the compliments about the comfort and convenience of our hotel and the quality of our food services. We appreciate your choice to stay at our hotel when you travel to Fort Lauderdale on business and we look forward to seeing you again on your next trip. Thanks very much for taking the time to share your... More 

Wausau, WI
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I'll start with a caveat. My stay at the Westin was quite short, not even 24 hours, so I did not get a chance to experience everything at the hotel. From what I did experience, this is the best hotel at the best price I have been to over the last few years. Everything was top-notch, from the style, the... More 

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Ted M, General Manager at The Westin Fort Lauderdale, responded to this review

We certainly appreciate the kind comments about our hotel and we are happy to note that the other guests at the wedding had a great time here as well. The fact that you felt it was also a great value makes it even better. Thanks so much for taking the time to let us know how much you enjoyed your... More 

Green Brook, New Jersey
1 review
3 of 5 stars Reviewed 3 weeks ago

The actual facility here is nice. I question the idea that its a resort (you pay a resort fee) but I dont see any amenities outside of a normal hotel. We had an excellent experience with the pool service and in particular, server Juliette Saint Germain-she was lovely.

Was this review helpful? Yes
Ted M, General Manager at The Westin Fort Lauderdale, responded to this review

Thank you for taking the time to write. We do not represent ourselves as a resort, howver, we do accommodate many cruise related guests and a small resort fee is charged as part of the package with some of the cruise companies. We have an outstanding outdoor pool area overlooking a beautiful lagoon and we have many health-related amenities as... More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Attended a conference at the Westin Hotel. My room was spacious and located on the 8th floor. However, I was across from the ice machine and close to the elevators. I heard noise all night long so I only got a few hours sleep. The rug was stained and the grout in the shower was moldy. The shower head was... More 

Was this review helpful? Yes 2
Ted M, General Manager at The Westin Fort Lauderdale, responded to this review

I am very sorry that your room location did not provide you with a restful evening. With respect to your room conditions, we will be starting a complete guest room renovation in a few weeks. Every guest room in our hotel will have all the latest Westin standards for the comfort of our guests. Many other areas will be renovated... More 

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