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All 133 Fort Lauderdale hotels

Universal Palms Hotel

3.0 of 5 Hotel   |   4900 Powerline Road, Fort Lauderdale, FL 33390
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Universal Palms Hotel
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67%
Ranked #58 of 133 Hotels in Fort Lauderdale
A recent review
5 of 5 stars reviewed 2 days ago
CrashMidnight
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637 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Maritxa and Jeff couldn't have been nicer or more helpful. We've been traveling the country and staying in a wide range of hotels and this is by far the best experience we have had. Top marks across the board. Highly recommended.

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Key West, Conch Republic
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Universal Palms Hotel is an aged property that has been renewed well. It has the old outside-corridor-balcony style I love, but when I stepped into the room I entered a room as modern as any:remodeled bathroom, ample business space, amazingly comfortable bed (OK, app fans, 76% deep sleep overnight recorded on my phone, which is better than I usually get... More

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Los Angeles, California
1 review
4 of 5 stars Reviewed 5 days ago NEW

I took a red-eye flight from LA to Miami, my wife and I arrived at the hotel at 8:00am. We fully expected to have to wait for a couple of hours to check in, and the front desk clerk, "Maritxa", told us that she didn't have any standard rooms available, but, probably seeing how tired we were, she checked us... More

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Santo Domingo, Distrito Nacional, Dominican Republic
1 review
4 of 5 stars Reviewed 1 week ago

I stayed here for 4 days!! It was a nice place!! Very Clean!! And quiet!! The poop,area was nice as well!' Marixta was excellent she had great customer service and she helped me and my friend save a whole bunch on rental car!!

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I am pleased that your stay was pleasurable and I'm glad we were able to help you save money. I hope you will return to The Universal Palms Hotel. More

1 review
5 of 5 stars Reviewed 1 week ago

I am just on vacation enjoying myself Waterfalls of relaxing pool area is very cleanI love the cabanas I'll be back on my next vacation. And also really enjoy the costumer service by maritxa at the desk.

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We look forward to seeing you on your next vacation and thank you for the high scores. More

London, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

First in a damp room. Booked by clerk only to discover the next morning that it had been taken off line because of the damp issue. No compensation, no help. Disappointed and unimpressed. I could not recommend this hotel.

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I'm sorry you were disappointed in your stay with us. Dampness is an issue that can cause problems for hotels in South Florida's tropical climate, but it can and will be corrected. I am concerned about how our staff handled your concerns. Please contact me at your convenience so I can learn more about your experience. Peter Pappas,GM - 954-520-0990 More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I will admit that I was surprised when I saw this place. It didn't meet my expectations of what a hotel looks like, it is more of a motel. I had also read the reviews online, but I don't like to base everything off of reviews. I got one room for 4 days/ 3 nights for around 260-270$. Checking in... More

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for taking the time to review our hotel and for your compliments.Your comments are important to us and our staff will be giving attention to your concerns. Please note that we are in the process of painting the exterior of the hotel and the appearance is in transition. I'm glad you decided that you would return. More

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Let me just start out by saying that the many folks that continues to make this an excellent hotel experience really know how to make my family and me feel like this is a home away from home for us as we transition into our still delayed new home purchase. Special kudos with most honorable mention need to be here... More

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I am very happy that we are able to help you and your family through this transitional time period and thank you for the 5 star rating. More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

first and for most that desk clerk by the name of Maritxa ia amazing. there need to be more people like her. I really enjoyed my stay. I did have a major problem with receiving my 4250 deposit back. but that had nothing to do with the hotel, desk clerks, rooms, etc. it did have to do with management and... More

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I am pleased you had a great experience and thank you for the high ratings. I don't quite understand your description regarding the deposit so I welcome you to contact me for clarification. - Peter Pappas, General manager: 954-520-0990 More

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

when arriving at this hotel we were treated wonderfully by Martixa she pulled up a reservation that Joel had made. I am handicapped in a wheelchair they have made every effort to see that I am totally comfortable I would encourage everybody to look at this resort as a first place to stay when visiting Fort Lauderdale. not only are... More

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I am happy we were able to make you comfortable. Thank you for the compliments and we hope you will return in the future. More

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Additional Information about Universal Palms Hotel

Address: 4900 Powerline Road, Fort Lauderdale, FL 33390
Location: United States > Florida > Fort Lauderdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universal Palms Hotel 3*
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Also Known As:
El Palacio Fort Lauderdale
Hotel El Palacio

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