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Universal Palms Hotel

3.0 of 5 4900 Powerline Road, Fort Lauderdale, FL 33390
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Universal Palms Hotel
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Universal Palms Hotel
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730 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Copenhagen, Denmark
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We will be back NO doubt. The hotel contains room for both children and relaxation,which is a great value that is not seen anywhere around here. Free parking and wifi is a great service beyond. Gitte Winther DK-Copenhagen

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you so much for taking the time to give us such a stellar review. I am happy that you have decided to return. We all look forward to it. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Very nice place clean rooms nice staff the room attendant Jeanette always smile good service only the train no good.I stayed there for two weeks and I like I love it.whatever youneed to go Is closed.the station McDonalds Kentucky Fried Chicken everything's closed

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for choosing Universal Palms Hotel for your stay in Fort Lauderdale. We appreciate your taking the time to compliment us. More 

Punta Gorda, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Booked this hotel as a stayover for a flight out of Ft Lauderdale the next morning. HUGE mistake. Tried to save a few dollars - shame on me. Hotel is 'seedy', and is directly right next to a heavily traveled commuter train line. And they blow the whistle every time. Pay for breakfast (which doesn't open until 8am - too... More 

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Port of Spain, Trinidad
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I stayed there for 5 days. How did I regret. It is located in a really nice area with a lot of shopping and restaurants close by. I think this was the only positive. I had the two room with living room. First the kitchenette had no forks, spoons, plates. The room did not have a security Box to put... More 

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We encourage all of our guests to comment on our service and I sincerely appreciate that you took the time to do so. It is the best way for us to measure our successes and to improve when we fall short of our goals. Your review will be read among our entire staff so that we may adjust accordingly. More 

Tampa, Florida
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is basic, but clean. The service is good. The location is out of the way, but for the price it is worth it. There is a train nearby, you can hear it when awake, but it's not loud enough to disturb you while you sleep.

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I have stayed here a few times and every time they're very accommodating. If you have any questions or the slightest concerns they address it immediately. Marytza at the front desk has was especially helpful when I needed wheelchair accessible accommodations. I highly recommend this hotel.

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for the kind words and for being a frequent guest. We look forward to your next stay. More 

Manchester, Maryland, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The property was very nice! It has average but clean rooms. The pool was great, really warm which we loved! The tv had plenty of channels. The staff was fantastic!!!! There was a lot to do on the property. Bad things: there is a train that goes by right behind the hotel several times a night which can wake you... More 

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PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I am pleased that you felt that you received great value at our hotel. Thank you for completing a review and for the high ratings. As for your concerns, they will be reviewed at our staff meeting. We welcome you to stay with us again should your travels bring you back to the Fort Lauderdale area. More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is pretty cool; several restaurants & supermarkets nearby, has nice renovated facilities, very clean... overall, a nice place to stay. However, that's not the best of it. The real treasure of this hotel is its staff. Maritxa at the front desk is just awesome. She is always willing to help you with a smile on her face. She... More 

Was this review helpful? Yes 1
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for taking the time to compliment our hotel and staff. We welcome your return. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a great choice for my family and I and the location was great. For an older hotel it was not bad at all. It's not far from the beach where there are some nice restaurants and a yogurt place I feel in love with!

Was this review helpful? Yes 1
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for taking the time to speak so highly of us. Please stay with us again. More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

When I first walked into the lobby, it wasn't as bad as it looked on the outside. They also told me they upgraded me from the street view to a pool view room, which I thought would be nice. The man who helped me originally was great. I then parked the car, and there were men standing outside watching me... More 

Was this review helpful? Yes 1
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for choosing the Universal Palms Hotel for your stay, and we appreciate your feedback. We are disappointed that you did not have the pleasurable experience that most of our guests enjoy. It is always the goal of our team to delight our guests beyond their expectations and we pride ourselves on seeking opportunities to improve. Your comments will... More 

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Additional Information about Universal Palms Hotel

Address: 4900 Powerline Road, Fort Lauderdale, FL 33390
Location: United States > Florida > Fort Lauderdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universal Palms Hotel 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
El Palacio Fort Lauderdale
Hotel El Palacio
Hotel Style:
#7 Best Value Hotel in Fort Lauderdale
#28 Business Hotel in Fort Lauderdale

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