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Comfort Suites Airport & Cruise Port

Certificate of Excellence
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1800 South Federal Hwy, U.S. 1 and 17th Street Causeway, Fort Lauderdale, FL 33316
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Choice Privileges Points
Comfort Suites Airport & Cruise Port
Best prices for: 1 room 1 guest
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Ranked #32 of 135 Hotels in Fort Lauderdale
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
elisesmom salt lake city
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530 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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salt lake city
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had to travel from SLC to Ft. Lauderdale in order to meet up with our cruise, so had to come in a day early. I researched the nearest hotels and luckily chose this Comfort Suites. In a city where the hotels just don't come cheap, this was a real bargain...and they had an airport shuttle and arranged for our... More 

Was this review helpful? Yes 1
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

What a nice review. Thank you for saying such nice things about our hotel. We really appreciate you mentioning our great shuttle service, nice breakfast, comfortable, clean rooms and our exceptional service. We really are a great place to stay before and after a cruise. I hope you’ll cruise out of Fort Lauderdale again and come to stay with us.... More 

Pittsburgh, Pennsylvania
Top Contributor
176 reviews 176 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

we stayed twice, once before our cruise and once after. The pre cruise night was one of the worst nights I have ever had in a hotel. We had a "queen" sized bed. There was no way it was a queen sized bed and the mattress was so bad that my hips and back ached in the morning. For $249... More 

Was this review helpful? Yes 1
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thanks for this review. I’m sorry about your first stay and so happy you enjoyed your return visit. We do have new mattresses and I’m really glad you were comfortable. Thanks for complimenting our breakfast as well. I hope you’ll come back again. Ellen Serra Director of Sales & Marketing More 

Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved staying here, pool looked good, rainy day so didn't get to use it. Free airport shuttle, about $10 dollars cab ride from the ship. At check in received 2 free drink coupons. Bar was small but plenty places to sit, full bar service for your drink coupons. Also, they had tapas you could purchase, very good. Room was typical... More 

Was this review helpful? Yes 1
Ontario, Canada
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel before our cruise and found it to be satisfactory. It is very handy for stores and restaurants. The room was clean and staff very friendly. This hotel met our needs and we will stay here again. One thing to remember when booking this hotel is to ask for a room not facing the main road... More 

Was this review helpful? Yes 3
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thank you for this nice review. We do appreciate you for mentioning our cleanliness, friendly staff, convenient shuttle service and great location. We really are the perfect place for a pre-cruise stay. Ellen Serra Director of Sales & Marketing More 

ottawa, ontario
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to try a hotel close to the cruise port for our overnight in Fort Lauderdale for our cruise to the Panama Canal. What a great choice! The front desk staff was awesome, our room very comfortable, and the shuttle to the cruise port effortless. There is a CVS just around the corner where we were able to pick... More 

Was this review helpful? Yes 3
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thank you for such a nice review. We really appreciate you taking the time to write this and for mentioning our great staff, rooms and shuttle service. Also, it really is convenient to have CVS next door and so many restaurants within walking distance. Please tell your friends and family about us and come back again. Ellen Serra Director of... More 

Roanoke, Virginia
Top Contributor
113 reviews 113 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Ask for a room away from the main street. I didn't get any sleep because of the road noise. The Hotel was clean and average, staff was very nice. The breakfast was good and would do until we go on the cruise ship for our week on the water.

Was this review helpful? Yes 3
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thanks for this review. Thank you for complimenting our cleanliness, our staff and our breakfast. I’m sorry the road noise disturbed you. Did you ask the Front Desk to move you to the other side of the hotel? Next time, please be sure to request that side. Come back again. Ellen Serra Director of Sales & Marketing More 

Santo Domingo, Dominican Republic
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this property because of it's great location, consistent product but, mostly because the staff is always ready to provide the highest level of guest service. They are truly hospitality professionals who demonstrate daily that they CARE! Starting with the director of sales Ellen Serra and the front desk manager and staff who strive to make your stay... More 

Was this review helpful? Yes 2
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thank you, Dave, for writing such a nice review. I will post this where the entire staff can see it – Front Desk, Housekeeping and Melvin, our Chief Engineer. As I always say, great customer service is our highest priority and, I appreciate you mentioning it – and me!! We look forward to your return in June. You are part... More 

West Nyack, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for two nights before our cruise out of Port Everglades. The hotel provides a free shuttle from the airport and arrived within 10 minutes after we called the hotel. The driver was very friendly. I found the hotel staff, especially Jessica and the Hotel Manager to be very friendly and helpful. The hotel is... More 

Was this review helpful? Yes 4
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thanks for such a nice review. You mentioned most of the things I talk about here – our prompt shuttle service, friendly and helpful staff – (I’ll be sure Jessica and Comeal, our Manager, see this), and our great location. The shuttle fee to Port Everglades is $6. If, for some reason, you paid $8, I need to know about... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband spends over 200 nights a year in Choice Hotels... or at least, he did until 2 months ago. In mid-January, a friend and I used some of my husbands points to stay at Comfort Suites Airport & Cruise Port before departing on our annual "girls' cruise". Everything seemed fine until the next morning when I awoke to a... More 

Was this review helpful? Yes 2
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

I am extremely sorry to hear about this experience. I have discussed it with our General Manager who said she has talked to Choice Hotels about returning your points. She has asked that you please call her – Comeal Bennett, 954-767-8700, Extension 135. I would also like to mention that we provide shuttle to the Port as a service to... More 

Novi, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We needed a room last minute and Greg at the front desk was fantastic! We stay at a lot of different hotels and this has been the best service I think we've ever had. Great location, excellent value and very clean!

Was this review helpful? Yes 3
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

What a wonderful way to start my week – reading this review. Thank you so much. I will be sure Greg and his Manager see this. We really do put a high priority on service and cleanliness and I appreciate you complimenting both. I hope you’ll be back again soon. Ellen Serra Director of Sales & Marketing More 

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