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Comfort Suites Airport & Cruise Port

Certificate of Excellence
2.5 of 5
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1800 South Federal Hwy, U.S. 1 and 17th Street Causeway, Fort Lauderdale, FL 33316
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Comfort Suites Airport & Cruise Port
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Ranked #36 of 136 Hotels in Fort Lauderdale
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
JenniferB71 Fort Worth, Texas
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604 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth, Texas
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

We came in late from Key West and had flights out the next morning. The hotel shuttle was fast and friendly and the breakfast was very good and served the purpose to get you going. The only thing is that's it's not in the best area of town. They have issues with homeless people trying to sneak in for the... More 

Was this review helpful? Yes
Joliet, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

great hotel long wait to get room.got upgrade for long wait the suites are the best. service desk people were out standing.food area wasreal good also. just need more housekeeping help for room clean ups .so people don't have to wait past 3;00 in check. on cruise days.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thanks for this review. I’m sorry you had to wait for your room but am very happy our staff was able to upgrade you to a 1-bedroom suite. Thanks for the compliment on our great staff and our delicious breakfast. I hope you’ll return to stay with us again. Ellen Serra Director of Sales & Marketing More 

Rapid City, South Dakota
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding! Our stay was a great way to start our adventure. I cannot say enough about the treatment we received from the Ellen and the staff. The hotel is convenient to the beach, to shopping (CVS for those items that were forgotten), the bus line / trolley and several restaurants. The scouts enjoyed the stay and would go back. We... More 

Was this review helpful? Yes 2
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Richard, thank you so very much for writing this terrific review. You were a pleasure to work with. I am so glad you and the boys enjoyed your stay and that you got your luggage when you returned. I hope you’ll be back some day to either go back to Sea Base or maybe cruise out of Fort Lauderdale. Thank... More 

Anniston, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Always a good stay. The staff is always friendly and accommodating. Thanks to Camile, Greg, Iyana and Veronica who always make make me feel at home. Rooms are always clean and maintained. It's also a good location to get to beach or dining and suits me well for biz travel

Was this review helpful? Yes 2
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

This review made me very happy. Thank you so much. We’re so proud of our staff … I’ll make sure they all see this review. We appreciate your compliments on our staff, our cleanliness and our great location. Although we have a lot of people stay here before and after cruises, we also have a lot of people who are... More 

Eagle River, Alaska
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The lock on the bathroom door did not lock, was only a small issue, but did not ensure any privacy. Other than that the visit was pretty good. The pool was nice, although a bit shallow. The lock was only one incident, I would recommend this to other travelers

Was this review helpful? Yes 2
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

I apologize for the inconvenience with the bathroom lock. I do hope you reported it to the Front Desk so that we can repair it. I am glad you enjoyed the rest of your stay and am very happy to hear you will recommend us to your friends and family. I hope you’ll come back to stay with us again... More 

Conway, Arkansas
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good Inexpensive place to stay in Fort Lauderdale. Spent 2 weeks here. It's nice enough and it was the cheapest rate around the area. Rooms were nice clean and modern. Staff was very friendly & helpful. Good place for extended stay that wasn't super high. Decent beds & hot shower with plenty of water pressure.

Was this review helpful? Yes 2
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

I’m so glad you enjoyed your 2-week stay and thank you for writing this nice review. Thanks for mentioning our clean and modern rooms, our comfy beds and even the good water pressure in the shower. Also, thanks for complimenting our staff. Please come back again. Ellen Serra Director of Sales & Marketing More 

Longueuil, Canada
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice people, nice room, we are on vacation... all is well. A bit expensive but what can we say... a cruise is expensive afterall... so be it and let's have fun. Would definitely book the same hotel on our next cruise.

Was this review helpful? Yes 3
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thanks for this nice review. I’m glad you will come back again. By the way, you can only see the ocean from the 2 top floors and on the east side so, unfortunately, not everyone can have that view. Ellen Serra Director of Sales & Marketing More 

Springfield, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night before our cruise departure. Front desk lady was very nice and gave us directions to the beach. Check in was quick. The room was updated and clean. We were on the floor where we had ice, washer and dryer. We actually used the washer and dryer and cleaned our clothes pretty good. 1.50 per... More 

Was this review helpful? Yes 3
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thank you for writing such a nice, detailed review. We really do appreciate you mentioning our staff, our facilities, breakfast and our great location. I hope you will come back again. Ellen Serra Director of Sales & Marketing More 

Sooke, Canada
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at Comfort Suites February 2012 when we took our cruise. At the time, it was a little dilapidated, stairs chipped, missing tiles, not the cleanest public washrooms. The service at the front desk was for the most park excellent but there were some misses. Phoning the hotel from the airport and asking for the shuttle was responded with... More 

Was this review helpful? Yes 2
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

Thank you for this review; however, I am a little confused. Is this review about 2012? We have completely renovated the hotel since then so I’m sure all of the issues you mentioned have been upgraded. There are times when traffic congestion causes our shuttle to take extra time to and from the Airport. But there is no hotel next... More 

Madison Heights, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Before I begin, it is important to mention that our party of 12 booked this hotel for one night prior to a cruise embarking out of Port Everglades. All 12 flew in very early on our day of check-in. This meant that we were planning on exploring the area for lunch and dinner options. The location of the hotel is... More 

Was this review helpful? Yes 2
Ellen S, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review

First of all, thank you for taking the time to write this detailed review. It is appreciated. Secondly, thank you for complimenting our location, staff and services. I am surprised about your comments on sit-down restaurants as there are several within a short walking distance – Outback, Ernie’s BBQ, Bistro Mezzaluna and Waxy O’Connor’s Irish Pub – just to name... More 

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