Stayed at this hotel for 2 nights before leaving on a cruise. We absolutely loved it! The front desk staff was so friendly and helpful and we were upgraded to a king suite with an ocean view that was amazing. The bed was so comfortable! The food in both the restaurant and the bar was very good. It was so...
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Dear c0c026,
Thank you for such a wonderful review. We are so glad you enjoyed your accommodations, our restaurant and bar. Certainly it was a pleasure to read how our guest reception took good care of you during your visit. We certainly hope the next time you are in Ft. Lauderdale you will once again choose the Pelican Grand.
Sincerely,...
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Good hotel. One cannot get closer to the ocean or beach. You can sit on the veranda and just about put your feet in the water. The hotel is a little off the beaten path but that can be a good thing. Very comfortable bed and large room. Staff was good - did not eat at the hotel as we...
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Dear Denver-Rosie,
Thank you so much for your comments on Trip Advisor. You are correct in that you cannot find a hotel in Ft. Lauderdale closer to the water. It is great to read that you enjoyed you r stay and our location. We like to think we are close enough but still just far enough away from the strip...
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My son and his fiancee chose this location to have their wedding, so I thought I should check it out first by spending a weekend there. we arrived early and the desk clerk could have checked us in to an "ocean view" room immediately, but she advised us that she would have a larger room with a balcony available by...
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Dear Raskalnikoff,
It is wonderful to hear your son and his fiancée have chosen the Pelican for their wedding and you are so smart to check us out first. It is great to hear that not only did we pass the test but it sounds as if we passed by flying colors. I am so glad you found our service,...
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We stayed at the Pelican Grand for one night before our cruise. We had no problem checking in and the front desk staff is very nice. We got a queen suite ocean front room which was very spacious. Not the cleanest hotel room I've been in, but can't beat the view and size. There were two queen beds in the...
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Dear delzi,
We are so glad to hear that you enjoyed your stay with us. It is great to hear your positive comments on our guest receptionists. I do agree with you that the view from our ocean front rooms cannot be beat. However, I do want to apologize that you felt your room was not quite up to your...
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We are discerning and picky about cleanliness, friendly staff,food, service and accurate description. We do not mind paying if we get what we pay for. We can not say enough good things. We stayed 5 nights and had guests stay for 3 nights in separate rooms. All were very happy with the entire resort. Breakfast on the veranda in the...
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Dear Lynda H,
Thank you so much for such a glowing review. It is always a pleasure to hear such great comments especially since you were with us for 5 nights. Thank you for pointing out some of our special team members who made your stay memorable. I am glad you enjoyed our location of being right on the beach...
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Enjoyed a wonderful dining and celebration experience New Year's eve. Food and service were excellent. Our waiter, Marcelo was attentive and engaging. We would highly recommend this restaurant and look forward to going there again on next visit to the area.
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Dear evalbig,
Thank you so much for your comments and I know I speak for our entire team when I say we are glad you enjoyed your experience here at the Pelican Grand. We hope you will return very soon and enjoy the wonderful view of dining Oceanside.
Sincerely,
Bob Keesler
General Manager
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If the hotel took the time to renovate bathrooms and carpet, and remodel beddings...this hotel would be 5 star....great location....some front desk employees could use more triaining while others are very good
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Dear telavit82,
Thank you so much for your comments and for sharing them with us. Yes our décor is not typical as it reflects an old Florida ambiance. Nevertheless, I am happy to see you rated us very high in value and location. I do appreciate your comments on our guest reception and have shared this with our manager since...
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Love the old Southern Mansion look.
Love that it is off the strip and the rates reflect that depending on the time of year & holiday's.
Beach is beautiful and not crowded...enjoyed a massage on the beach with white curtains up all around for privacy...nothing better than the sound of waves for your background.
Food was very good but service...
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Dear TravelQueen2500,
Thank you for taking the time to share your experience at the Pelican Grand with the Trip Advisor community. I am so happy to see that you enjoyed your stay. You are correct in that we have a very special location on Ft. Lauderdale Beach or as we like to say just far enough out of the crowds...
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WE decided to eat christmas lunch here because of 1) price - only 59$ ++ for the buffet and 2) location - on the beach. WE were not disappointed. We were a party of 10 and were seated outside on the tented veranda. The views were stunning. In part helped by the near perfect weather.
The restaurant was VERY busy...
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Dear 21SKVN,
It is wonderful to hear how much you enjoyed our special Christmas Brunch for your party of ten. We hope that you will come back soon and enjoy another wonderful dining experience with us on the veranda overlooking the ocean.
Thank you so much for choosing the Pelican Grand and the North Ocean Grille and we hope to...
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I read many negative reviews about this hotel. My only negative comment is that couldn't stay longer. The lazy pool is by no means a "kiddy pool". It's small but I managed to enjoy time floating in the inner tube. The rooms were great. We had a room overlooking the ocean. The decor was a tastefully done "Old Havannah" style....
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Dear IIit2000,
We are sorry you could not stay longer either. We are so glad to hear that you enjoyed every aspect of your stay with us. I know I speak for our entire team when I say thank you for your business and we hope next time you will stay longer.
Sincerely,
Bob Keesler
General Manager
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