Around 9 PM we wanted to eat, so I called for room service. I told the woman that picked up that the room service menu was missing from the binder in our room. The woman proceeded to tell me that the maids sometimes don't put the menus in the rooms, and furthermore, the woman did not know if there even... more

If you want a 1 or 2 star motel with a resort-size pool, this may be for you. As for me (and I stay at Best Westerns frequently), I found this place very disappointing and uninviting. First, it has the markings of a has-been resort---moldy smells, chipped paint, understaffed, undermaintained facilities, etc. Second, it was not very clean during my... more

After hearing about this place I had decided to look over the reviews to see what people had to say. After reading them I have decided against staying at this place. Everyone seemed to say the same things. Rude employees, food outside doors all day, faulty plumbing, and dirty rooms. After calling the place to speak to someone about this... more

We stayed twice at the Best Western Rolling Hills resort in Ft. Lauderdale in February, 2005. The hotel is very nice and clean. The pool is spectacular with a beautiful waterfall. There are not enough lounge chairs though. Our room was very comfortable, however, the air conditioner was the loudest I have ever heard. It would come on with a... more

We found the staff to be very rude and non-caring about anything. Hallways were dirty, there was consantly food service treys left in the halls with food that was not eaten literally all day long. We would leave in the morning and would come back in the late afternoon and the food would still be sitting in the hallways. It... more

We had a group of people staying here and had stayed here previously. One couple had to pay and move the following day because hallways and rooms were dirty. One couple could not use the shower so was not able to shower. The staff was unbelievably rude. The room we occupied had ants on the bed which did not allow... more

On first glance I could tell that I might the only one that had a god awful experience. But I must share. Because of bad weather, we were forced to stay in Ft. Lauderdale. We needed shuttle service to a nearby Hotel that had accomodations. We called the Best Western to which the reservationist said, I'm sorry we're booked for... more

We stayed at this hotel Jan 1 thru Jan 3 prior to a cruise. We had to wait over an hour and 3 phone calls for the shuttle from the airport, but we were not told where we had to wait, so they were looking for us, but we were not in the right spot. You have to leave the... more

Overall, I had a good experience. The room was clean, and the staff was courteous. It seems like this hotel was the nicest thing around some time ago, but its age is visible. The pool was nice, so was the restaurant. I felt ripped off after I paid for dinner, but I should have known better. It was great having... more