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Candlewood Suites Ft. Lauderdale Air/Seaport

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1120 West State Road 84, Fort Lauderdale, FL 33315
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Candlewood Suites Ft. Lauderdale Air/Seaport
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273 Reviews from our TripAdvisor Community

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Traveler rating
    143
    67
    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (273)
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was one of the best hotels I've ever stayed in. The front desk manager Tim is amazing. He helped me with everything I needed. He is very knowledgeable of the area. Need an authentic Cuban meal he knows where to go. Need your shoes fix. He knows where to go. Need a car wash he knows where to go.... More 

Was this review helpful? Yes 2
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Good afternoon Lorenza, Thank you so much for taking a moment to write a nice review about our hotel on TripAdvisor! We love hearing from our happy guests! I am delighted to hear that you found our hotel to be the perfect place to stay before your cruise and want to thank you for noting the cleanliness of the hotel... More 

Bangkok, Thailand
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel canceled two confirmed bookings I had without notifying me. They were oversold, and canceled my booking (an IHG Platinum member) I was told to go to the Holiday Inn, and I had to pay for my room. Mark at the Candlewood suites was not helpful at all... I had a terrible night, and awful treatment from the hotel.... More 

Was this review helpful? Yes 4
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Good morning Ryan, Thank you for taking a moment to express your experience at our Candlewood Suites Fort Lauderdale Airport/Cruise Port as we value all feedback's from our previous guests. I will review your concerns with the hotel General Manager to get these things rectified as soon as possible. We value all of guests and try to make sure that... More 

common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived late Thursday night with no attention of staying in my own hotel. Customer Service was good but elevated higher the next morning. Tim G. Was most helpful with directions, beach destinations and such. I love that there was a kitchen and I could prepare my own healthy meals.

Was this review helpful? Yes 3
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Hi Angela, Thank you so much for taking a moment to write a nice review about our hotel on TripAdvisor! We love hearing from our happy guests! I am delighted to hear that you found our hotel to be the perfect place to stay and that our customer service through Tim helped make your stay one to remember. We have... More 

Oklahoma
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first stay at a Candlewood. I booked the room after I landed, instead of staying with relatives. I was privileged to be granted a suite. I felt spoiled and content. The staff was consistently helpful, professional, and informative. I appreciate them a great deal. Plus, the location is in central Fort Lauderdale. Close to the interstate, beaches,... More 

Was this review helpful? Yes 3
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Hi LadyInWaiting, Thank you for choosing our hotel as your choice of hotel accommodation, but most importantly we would like to thank you for noting the people that make our hotel GREAT! Our staff at the property all do a wonderful job as they all pride themselves in providing excellent customer service. We are fortunate to have a great team... More 

Dallas, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good people work here, especially Sergio at the front desk and the Manager, Jose. However, the hotel lacks in many areas. First and foremost, the internet service is terrible. There is no breakfast served and the rooms are too small. The laundry facilities are low quality and there are no common rooms for groups to meet. Also there is no... More 

Was this review helpful? Yes 3
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Good morning Michael, Thank you for taking a moment to express your experience at our Candlewood Suites Fort Lauderdale Airport/Cruise Port as we value all feedback's from our previous guests. I will review your post with the hotel General Manager and address your concerns but want to greatly thank you for pointing out Jose who is a hard worker at... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in this hotel for a month. The staff Tim, Jose, Mark, Jason, Sergio, Juan, Lauren. Treated us like we were family thank you so much you guys Rock. The room was great and the service was fantastic. I would definitely recommend to my family and friends. Once again thank you.

Was this review helpful? Yes 3
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Good afternoon Pete, We appreciate you taking a moment to post your review our hotel and employees. We take nothing but pride in trying to achieve great customer service everyday and when we read that our guests are recognizing this we can't thank you enough for letting us know that we are doing a great job. Everyone you mentioned pretty... More 

Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Exhausted after returning late from an international flight, my travel companion and I didn't have a hotel reservation in Ft. Lauderdale upon arrival back into the U.S. I had planned to stay at Crowne Plaza (Hollywood) as I stayed there before leaving the country for it's proximity to the airport (but never got around to making reservations, so we decided... More 

Was this review helpful? Yes 4
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Hello Wanderlust and thank you for your review on our hotel. We are happy to read that the hotel met your needs and that you enjoyed your stay with us. We hope you had a wonderful trip while in South Florida and that we left you with a wonderful impression that you can come and visit us again in the... More 

Sandy, Utah
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were really impressed with the quality of the rooms and how clean this rooms are the staff is great the maintenance guy very nice we loved the free coffee and the free washers and dryers they have grill for the guest outside with a nice gazebo this is a nice hotel with all the amenities that you need

Was this review helpful? Yes 4
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Good afternoon JordanJason, Thank you so much for taking a moment to write a nice review about our hotel on TripAdvisor! We love hearing from our happy guests! I am delighted to hear that you found our hotel to be the perfect place to stay and for noting the amenities of the hotel. We have been blessed to have a... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Simply impressed with the service at this location staff was great my suite was really clean with my own kitchen that's right im an IHG platinum members i was treated vip i got my bonus points great free coffee 24 hrs this is a must stay location that I highly recommend it

Was this review helpful? Yes 3
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Good morning Kelly, Thank you for taking a moment to write a nice review about our hotel and staff at our Candlewood Suites Fort Lauderdale Airport/Cruise Port. I am really happy that you had a nice stay with us! Thank you so much for pointing out our Exceptional staff at the hotel, they are all a great asset to the... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 25, 2015

And a nice manger named Tim. All of the rooms are kept clean by house keeping and dogs are okay .and its very quiet ,and its family friendly with a Jim and TV ,and a washer and dryer ,you have internet

Was this review helpful? Yes 4
Alex M, Manager at Candlewood Suites Ft. Lauderdale Air/Seaport, responded to this review

Hello Joshua and thank you for your review on our hotel. We are happy to read that the hotel met your needs and that you enjoyed your stay with us. Tim is a great asset to our family at the hotel and we always love to hear positive reviews about our employees. WE look forward to seeing you again the... More 

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