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All 134 Fort Lauderdale hotels

Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave.

2.5 of 5 Hotel   |   5851 North Andrews Avenue Ext., Fort Lauderdale, FL 33309
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Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave.
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Ranked #88 of 134 Hotels in Fort Lauderdale
A recent review
5 of 5 stars reviewed 4 weeks ago
Petagay U
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103 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dayton, Ohio, United States
Senior Contributor
30 reviews 30 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Moving out of the FT needed a nights sleep before we hit the road room was FILTHY unsafe I caught foot in bad concrete at steps fell cut hand badly nerve damage and a scar to beat........nothing but construction workers.........kitchen and bath full of hair and bugs........mattress full of stains I mean BAD ONEs!! Had no choice as we had... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

My review is based on one employee in particular; your front desk clerk Gianni. Your employee was pleasant, polite and extremely efficient with a lobby full of guests. He made sure to check us in quickly with a smile and attended to other current guests filling their needs showing he could EFFECTIVELY multi-task. My mother and I were thoroughly impressed... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Thank you for taking the time to write a review of your stay. It's great to know that we were able to accommodate you and your family on such short notice. As well, I am so proud of my front desk associate for providing such efficient and professional service during check-in. Thank you again for sharing your experience with us.... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 25, 2014

Tub had drainage issues. Shower hose holder and sink handle was broken. Lamp and ironing board was broke.The noise outside was horrible. Never stay again..RUN from this hotel and don't look back. Dorothy the worker was very friendly and polite.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Tonda - I appreciate you taking the time to share your experience with us. I sincerely apologize for the multiple maintenance issues in your room. In response to your feedback, I will meet with the staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. If you would like to discuss this further, please... More

Fort Lauderdale, Florida
1 review
1 of 5 stars Reviewed August 21, 2014

Upon arrival, we were greeted in the "lobby" by some "shady characters." It looked like one of the residents had been kicked out and was sitting on the sidewalk with all of her belongs. Perhaps in a drugged stupor. A working girl brought her gentlemen caller to her room. We witnessed a Sheriff and EMT take some of the guests... More

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Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

I appreciate you taking the time to share your experience with us. I sincerely apologize for the lack in the level of cleanliness in your room and the unfortunate incident you witnessed due to some guests at our property. Please know that I have already met with my security staff to discuss this situation, and we are reviewing our procedures... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 15, 2014

After waiting 20 minutes in the lobby for the assistant manager, GiaNni to "check if housecleaning cleaned the room" he came back to tell me my room was ready. After checking the room, my wife and I immediately noticed that the beds sheets were not fresh. We both immediately knew that the reason the assistant manager left us in the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Adrian - I appreciate you taking the time to share your experience with us. I sincerely apologize for the cleanliness and maintenance issues you experienced during your stay with us. In response to your feedback, I will meet with the staff to review our cleaning and inspection procedures to ensure your experience is not repeated. I will also make sure... More

Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2014

I got a great deal on my room. I had read some other reviews and was a little hesitant..but I found the place to be a good experience. My room was clean and larger than expected. I was on the "highway" side but with the a/c running the noise was not an issue. Staff was polite and professional. The mattress... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Thank you for telling us about your experience. We are proud to know that you enjoyed your stay with us, and that our staff provided you with such quality service. We are so pleased to know that you found us to be a great value and that your room was clean and comfortable. Thank you again for your kind words.... More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 6, 2014

Do not go to this location ever. This is for people that do not have a stable home and pay by the week. Motel smoke free rooms smelled of smoke, gnats were flying everywhere, dry blood stains on the sheets. Motel can only accommodate about 15 cars in the parking lot. There is no pool or gym on the property.... More

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Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

I appreciate you taking the time to share your experience with us. I sincerely apologize for the pest issues and level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our cleaning procedures to ensure your experience is not repeated. As well, I have contacted our pest services company to inspect... More

1 review
2 of 5 stars Reviewed August 4, 2014

I stayed at this hotel for 4 nights while i was in between moves and good thing i brought my own blanket and pillows. I have a 4 year old daughter and i also have a little phobia to dirt. I could not let her play on the carpet because it was filthy. The room is in a great location,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

I appreciate you taking the time to share your experience with us. I sincerely apologize for the odor and cleanliness issues in your room. In response to your feedback, I will meet with the staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. If you would like to discuss this further, please do... More

Pompano Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 24, 2014

I made a reservation online but when I arrived at the hotel the front desk person told me "we don't have any rooms available so I told him I even called to make sure that it was confirmed. After he told me that there was no room for me, he simply walked away from the desk and started to speak... More

Was this review helpful? Yes 1
Ormond Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 22, 2014

Room was 200 feet from I-95 and you could hear traffic all night. Neighborhood was crummy, signs all over parking lot stating "remove all valuables from vehicle, hotel not responsible for any lost, damaged or stolen property." No swimming pool, this is definitely not a family-friendly hotel. On the plus side, price was good, there is. 7-11 right across the... More

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Additional Information about Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave.

Address: 5851 North Andrews Avenue Ext., Fort Lauderdale, FL 33309
Phone Number:
Location: United States > Florida > Fort Lauderdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave. 2.5*
Number of rooms: 108
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Also Known As:
Fort Lauderdale Extended Stay
Extended Stay Fort Lauderdale

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