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Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave.

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5851 North Andrews Avenue Ext., Fort Lauderdale, FL 33309
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1 room 1 guest
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Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave.
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oakland Park, Florida
1 review
3 of 5 stars Reviewed 4 weeks ago

My gf surprised me and wanted me to find a pretty reasonable hotel near where I live so I checked this one close to me! doesn't have a pool waited almost an half an hour to get checked in No one was on th front desk and no bell for service to ring. Although it magically showed up th next... More 

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Saint Louis, Missouri
1 review
1 of 5 stars Reviewed May 19, 2015

Room reeked of smoke, was very dirty . Had to check out at 12 am and go sleep at airport until flight the next afternoon. This was due to roaches, no rooms, only had reservations, and staff wouldn't even help me find another room. No one ever reached out to me regarding my stay like I was told.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 30, 2015

Just awful. The nighttime staff were beyond awesome and helpful to me!!! The "non-smoking" room reeked of smoke. There were people screaming off of the balconies. Parking in nearby lot where people were "sleeping" in their cars-I was paranoid that they were watching me to break into my car. The room was filthy. Looked like leaves crumbled up under the... More 

Was this review helpful? Yes 1
Worcester, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 19, 2015

Noisey, scarey (strange man banging on our door late at night) and dirty. This is not a place for children. Pets are a!lowed here but since they do not seem to keep the property up you can tell where they have stayed. Even the parking lot was littered with trash.

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 18, 2015

Hotel isn't bad for a night or two. Although non smoking our room reeked of cigarette smoke. furnishings where nasty with rips and tears. Most baffling is the homeless family that evidently "lives" in the lobby. Sitting there all day long playing video games with earbuds in. Staff allows them to sleep on the floor in unrented rooms - do... More 

Was this review helpful? Yes 2
Tampa,FL
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed February 25, 2015 via mobile

we came to the area for a weekend get a way and this was the only only available hotel under $500/ night. My advice is it isn't worth your stay!!! Although the hotel is non smoking, our room reeked of smoke the second you walked in, a smell that lingered all weekend. The shower made a loud noise, the bed... More 

Was this review helpful? Yes 1
Santa Monica, California
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed February 21, 2015

Dirty property, foul smelling room, blankets you didn't want to touch, and non-stop highway noise all night long. For a last minute room in South Florida in February this was all I could find that was not super pricey, I moved on to other accommodations as this didn't feel safe. As a female traveling solo, with a door opening directly... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that the property was dirty and that we did not meet your expectations. Please accept my apology. Your comments were reviewed by the staff, and we will ensure that our outdoors gets properly cleaned on a daily basis to make... More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 11, 2015

Way overpriced for a dirty nasty room. Many guests were running around the place all night conducting "business" and driving recklessly through the parking lot. Non-smoking room reeked of smoke and a sign in the room said I would be charged $250.00 if I smoked in the room. They better not charge me!!

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Jack - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the room smelled like smoke and that there was too much traffic around your room. To make sure this doesn't happen again, I will meet with our security officer. The staff and I appreciate your comments, as it... More 

Pompano Beach, Florida
Level Contributor
122 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed February 2, 2015

My husband and I had stood here for a month and a half while they did work on our house we had everything redone in our house so it was quite a big job so this came in quite handy since we have a little bird with bird to him since they do take in a little birds and Pats... More 

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Manager_11525, Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Denise - Thank you for your recent review of your stay. Your comments in regards to our staff are much appreciated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you have any additional feedback, we would like to hear it. Please contact me, at fcc2@extendedstay.com, so we can speak directly.... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 4, 2015

First room smelled like smoke and was dirty. Got another room and it had drug dealer paraphernalia on the table and smelled like urine. Our 3rd and final room (should have got our money back and ran at this point) smelled of smoke and after awhile smelled like feces. Oh the added bonus a crack prostitute shared the room backing... More 

Was this review helpful? Yes 3
Manager_11525, Owner at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that you experienced so many cleanliness issues during your stay and that you did not feel completely safe at our hotel. Our guests' safety is very important to us, so please know that I am meeting with our security staff to review your comments... More 

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