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All 132 Fort Lauderdale hotels

Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave.

2.5 of 5 Hotel   |   5851 North Andrews Avenue Ext., Fort Lauderdale, FL 33309
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Ranked #82 of 132 hotels in Fort Lauderdale
A recent review
4 of 5 stars Reviewed January 22, 2014
Mzbine Brooklyn, New York
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86 people have reviewed this hotel

Traveler rating
    29
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    11
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    18
See reviews for
13
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21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Harrisburg
Top Contributor
52 reviews 52 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

After I killed the fourth creepy crawly it was time to go. Place is wore out.,poorly kept. Needs bulldozed and replaced with something new. Pretty landscaping doesn't mean good place to stay. Wouldn't stay ere ever again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Thank you for your recent review of your stay. I apologize that the cleanliness and condition of your room did not meet your expectations. I am sorry for your experience. I will be meeting with our housekeeping staff to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. To discuss this... More

Fort Lauderdale, Florida
1 review
1 of 5 stars Reviewed March 3, 2014

This chain needs to work on representing itself properly to travelers and communicate its offerings correctly. Poor beds and pillows and comforters, very limited breakfast, no room service, Poor curtains, poor room condition.

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Lancaster, PA
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed February 20, 2014

Worn out, understaffed, not sure when the carpet was last cleaned, "fully equipped kitchen" wasn't, the refrigerator leaked so much that I had to cover the floor with bath towels, the A/C either froze or was too warm and was incapable of dehumidifying the room. The "continental breakfast" is coffee, instant oatmeal packets and granola bars, oh and sometimes apples... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

I appreciate you bringing your experience to our attention. I apologize that our grab-and-go breakfast, your fully equipped kitchen and the cleanliness of your room did not meet your expectations. As well, I am sorry for the issues you experienced with your refrigerator and air conditioner. I will be meeting with our maintenance staff to ensure these issues do not... More

Fort Lauderdale, Florida
2 reviews
2 of 5 stars Reviewed February 14, 2014

The hotel is so understaffed that during normal business hours they have an answering service in place in case no one is at the front desk to pick up the phone. Additionally, they seem to have a penchant to double bill. If you must stay at an Extended Stay in the area, pick a different one.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that our staff was not able to tend to your needs in a timely fashion. Please accept my apology. In response, I am working with the staff to ensure they are handling our guests needs more efficiently moving forward. As well, I am... More

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

I stayed her for four nights in January 2014 and had a good experience. I had a few minor issues with my room upon check in and Noel (Manager) went above and beyond to make my family happy. The beds were comfortable, the hotel is right off I-95. It was a plus having a full size fridge, sink & stove... More

Was this review helpful? Yes 1
Heathsville, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 8, 2014

Excellent stay. Good experience. Having back issues, my concerns about bed were nipped-in-the-bud after 1st night. Comfortable bed. Ample size room with 2 desks as we travel for business. Bathroom and kitchen area spotless except for un-removable stains/burn marks made by previous careless travelers. Fridge was clean, spotless and in good working condition. Air condition unit was clean- no lint... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Carol - I appreciate you taking the time to write a review of your experience with us. Thank you for the kind comments about your stay and our staff; however, we apologize about the burn marks and stains that you found in your room. To uphold our company's high standards, we will examine the rooms more closely for this type... More

Hollywood, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2014

It was very uncomfortable for me to adjust to the carpet odor in room 129 along with the visual the stain on the floor. The sheets for both nights were not pressed at all and looked as it they were placed on the bed, right from the dryer, wrinkles and all. The second night in room 112, when I entered... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your review. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our... More

Fairmont, West Virginia
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 28, 2013

I was recently in FLL for two weeks on business. Compared to other long term hotels, this was simply average. My room was clean but I did not receive "refresh" housekeeping during my stay. I was informed they would clean my room but they never did. Nevertheless, the location was easily accessible to I-95 and to downtown FLL, the airport,... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that you did not receive housekeeping service as promised, contributing to a simply "average" stay. Please accept my apology. To prevent this from happening again, I will reinforce with my team better communication with our Housekeeping staff. I appreciate you... More

Senior Contributor
42 reviews 42 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed November 26, 2013

I don't know how I could have forgotten to give this place a review!!!!! This happened last year in January. We had just gotten off of a cruise ship, and while we were still in the cruise port I called Extended Stays toll free number and they referred us to this particular location. We took it. And when we got... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that the cleanliness of your stay last year did not meet your expectations. I can assure you that since then we have taken the necessary measures with our staff to meet world class cleanliness standards. We continually work to improve our hotel, so I... More

Lauderdale by the Sea, Florida
Top Contributor
72 reviews 72 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed November 13, 2013

Booked a non-smoking room on line and was put in a smoking room on third floor on the interstate side of the hotel when the elevator was out of order. I was not informed that I was being put in a smoking room. There were transient looking guys outside near my room smoking so I guess they got non-smoking rooms.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that the experience we provided you, specifically with the room odor and lack of kitchen equipment, was not world class. I also apologize for the highway noise and not being able to resolve that problem due to our availability. To... More

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Additional Information about Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave.

Also Known As:
Fort Lauderdale Extended Stay
Extended Stay Fort Lauderdale
Address: 5851 North Andrews Avenue Ext., Fort Lauderdale, FL 33309
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #82 of 132 hotels in Fort Lauderdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave. 2.5*
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