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Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port

2.5 of 5
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1450 SE 17th Street Causeway, Fort Lauderdale, FL 33316 (Formerly Extended Stay America Fort Lauderdale - Convention Center - Marina)
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Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port
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1 room 1 guest
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Ranked #75 of 136 Hotels in Fort Lauderdale
A recent review
5 of 5 stars reviewed 3 days ago
ldm111111 Fort Lauderdale, Florida
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

excellent staff maintenance and front desk: Taylor, Cindy, Aida etc,etc,etc,etc,etc,etc,parking is central and convenient, it is only one and one half blocks from the Fort Lauderdale Cruise line port and the Ft laud. convention center

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Las Vegas, Nevada
Level Contributor
104 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed two nights before cruise sail. Walking distance to restaurants, strip center and CVS or Walgreen. We stayed on top floor facing parking lot. Our room is clean and updated. Contiental breakfast at the lobby every morning. Cruise shuttle pre-arranged at $4/person. Friendly and helpful staffs.

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Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The Extended Stay, We would never stay for an extended time here. I usually read the reviews before I book but, again my husband wanted to surprise me. I found out on my way here where we were staying so I looked it up on our 14 hour drive. Everyone was correct. Smells in the building were bad. The smoke... More 

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Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay did not meet our company’s high standards. I discussed your comments with the team, and we are making sure we are thoroughly cleaning and inspecting our rooms prior... More 

Fll
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 29, 2015

Super friendly front desk staff. My day was planned to end at Extended Stay on the west side of town but schedule changes brought me east. At 5PM I was in the Convention Center - Cruise Port part of town. After leaving my favorite sub shop LaSpadas I realized across the street was an Extended Stay. The front desk called... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

It is so rewarding to read that you had an excellent stay with us. I am so glad you enjoyed our convenient location and our friendly customer service. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for your review. We look forward to seeing you in the future, should your... More 

1 review
3 of 5 stars Reviewed July 28, 2015

SMOKE SMELL I stayed in this hotel with my boyfriend and our baby. We were there to visit him since he works in the area. The room was nice with a tv with cable, free wifi and a kitchenette that included a microwave, a sink,a fridge, and cupboards. I really liked this hotel until I smelled cigarette smoke coming into... More 

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Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will have our maintenance engineer look into the water temperature issue as well as making sure we are clearly communicating our shuttle hours and nonsmoking policy. Thank you again... More 

Key West, Florida
Level Contributor
271 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 stars Reviewed July 19, 2015

The people that work here are amazingly helpful and so friendly. The rooms are big and clean. Full kitchens in rooms at least the two we were in. The rooms by the elevators will leave you with a sleepless night, the walls are thin!!! The second room we got was quieter, but it was way in the back. No pool... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

The team and I appreciate your delightful remarks. Please accept our apologies that our amenities were less than satisfactory, we use these types of comments to improve our hotel. Still, we are overjoyed to know that we were able to provide you with a clean, comfortable room and excellent service. Thank you again for sharing your experience with us. We... More 

2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 17, 2015

I stayed here when I had my CFA exam at the convention center. The staff was very pleasant and the place was very clean and we would get breakfast treats everyday which are complimentary . Close to lots of shops and restaurants.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

The team and I appreciate your delightful remarks. I am glad to read that you were pleased with our great service, convenient location and our grab-and-go breakfast. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Napa, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 8, 2015

We have stayed at this hotel for several trips over the last few years and have noticed it declining in maintenance, cleanliness, and service. Our most recent trip in April was an extremely disappointing experience. The room was filthy, with visible stains on the furniture (see the attached photo of the desk chair, as one example) and carpeting. Light bulbs... More 

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Manager_11525, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the maintenance, cleanliness, and service issues you mentioned. I discussed your comments with the team, and we are taking your comments seriously and making the necessary changes. Thank you for sharing your experience with us. We hope... More 

Windsor, Canada
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 7, 2015

The room was alright but definitely just average. Beds were the same and the hotel was clean for the most part but a little dark. The complimentary breakfast is: hot beverage, muffins, granola bar and some fruit along with instant oatmeal/grits - good but not great. It is nice that you can cook in your room and not have to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the the cleanliness of your room and our free Wi-Fi. We are glad to know that you were happy with your fully equipped kitchen. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Level Contributor
2 reviews
3 of 5 stars Reviewed June 5, 2015

Room was pretty big with a small kitchen. In front of hotel was big parking. Location was good. Breakfast was in restaurant close by and you have to go there with voucher. Loundry service is available. Accomodation is ok but nothing special. AC in the room was loud. Hotel Staff was very friendly. This place is OK if you need... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your spacious suite and your fully equipped kitchen during your visit with us. As well, it's great to hear that our staff provided you with great service. I will be sure to share your kind remarks with our entire team. Thank... More 

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