We have stayed here a couple of time - have gotten the senior rate - the rooms are nice and the staff are great. more

I recently had a reservation for this hotel for August but cancelled when my travel plans changed in December. Even though I have a cancellation number and cancelled this 8 months prior to the stay the hotel still charged me for a no show. After calling the hotel directly I still have not received credit. I have called and left... more

This hotel was a good value. We stayed a total of one night and then another two nights after we returned from Key West. The rooms are clean and well maintained. In fact, the entire property appears well maintained. The hotel is located well between attractions that are easy to reach by car such as the Everglades, Key Largo, Key... more

When I booked this room, I was unaware that it had no elevator and we would be on our own schlepping our luggage upstairs. After a long day of travel and checking in about 7:00 pm, the lack of help with our luggage was no big deal until we realized there was no elevator. I think they should have brought... more

first night before evergleades, keys very nice people, cosy room and nice warm swimming pool more

The reception area was attractive, clean and comfortable with coffee and biscuits available. The staff very friendly and on our arrival our request to move up a floor presented no problem. The stairs were clean as were the corridors and the room was very comfortable with a small kitchen area, dining table and chairs. We rang reception to request an... more

comfortable room, with all amenities we required. Short drive to Miami, longer drive through the keys. Tourist info close by. Did the whole " spice route",( local tourist spots) enjoyed ALL of them without fighting traffic. Good location to see Miami and surrounding area if you prefer to stay out of the city and into a more rural setting. Breakfast... more

My husband and I booked this hotel on the advice from the website and we checked out early so we wouldn't have to spend another night in this gross hotel. The carpet on the floor was disgusting--probably has never been cleaned before. There were stains on the floor and on the couch in our room. The shower curtain looked new... more

Staff was rude when checking in. They had a fire alarm check for maintenance at 8:00 am the next morning. It was excruciating on the ears and impossible to get any work done. The rooms are very thin walled and one can hear every word of conversation next door. We had to check out immediately or lose our hearing to... more