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BEST WESTERN Gateway to the Keys

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411 South Krome Avenue, Florida City, FL 33034
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BEST WESTERN Gateway to the Keys
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882 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nice and clean. Great beds fell asleep easily woke up with out any aches nor pains. Rooms clean non-odorous. The free breakfast was great. The staff were wonderful and receptive to our needs. My mother disable the room that we had was good for her.

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Palm City, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at BW Gateway to the Keys for 3 Nights and it was just great. We were celebrating our sons birthday in Key Largo and this place was central to everything. Key Largo was 20 min away, Miami Zoo was 20 min away. Pros: • Great Free Breakfast • Super Friendly Staff (even maintenance and landscapers said hello) •... More 

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Winter Haven, Florida
Level Contributor
11 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for 5 nights clean rooms and staff were friendly and informative. Parking for the boat around around back, night time security is a plus. Perfect location for visiting surrounding areas, restaraunts close by for all times.

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Knivsta, Sweden
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

My children just wanted to go back here. We found the hotel clean and price worthy. The staff was friendly and informative staff. The hotel also had a wonderful pool. A great gateway to the Keys, surely.

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Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Great price. We paid $80.00 a night and it was worth every penny. Clean, safe and great location. Nice pool and hot tub and we enjoyed a lovely breakfast each morning. I highly recommend saving your money from the expensive resorts and putting it to better use.

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly Staff! DJ and Sabrina were a big help when our close by hotel failed. They did a great job at getting us a room that was perfect at the last minute. The room were nice and clean. Great Breakfast. Pool area was nice and refreshing too. We will stay here again!

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Land O Lakes, Florida
1 review
1 of 5 stars Reviewed 1 week ago

The attitude of the server Tammy was extremely rude. We got 10 minutes before the time and I asked her for waffle mix and she told me in a rude manner "breakfast is over, whatever left is in here". All the employees including front desk gentleman were not nice. Not even good morning to anyone.

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Felix C, Manager at BEST WESTERN Gateway to the Keys, responded to this review

I am very sorry you had an issue with your stay. Breakfast ends at 930am and you got there at 950am. At that time the breakfast attendant was already in the process of cleaning up and allowed you guys to eat the food that she had not already put away. I did speak with her and she does apologize if... More 

Slidell, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Good rate for the area and nice staff at check in. Room was clean and comfortable. Breakfast was a little better than okay. Great place to stay if you want to visit the upper Keys without paying the Keys prices.

Review collected in partnership with Best Western

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Holiday, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I will not recommend this hotel. I only stayed 2 nights and had 8 separate room keys. The 2nd day I was locked in my room and we had to jimmy open the door. Instead of the hotel staff getting us a new room they tried to fix the door. This hotel gave us too many inconvenient issues. I would... More 

Review collected in partnership with Best Western

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Cumming, Georgia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firstly, this hotel was clean, always a plus and at the top of my priority when booking a hotel. Rooms were spacious but ours had a funky smell, our three year old blamed it on everyone's feet, we got some febreeze and that took care of that. This would seem like a very nice place if you get a room... More 

Was this review helpful? Yes 1
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