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BEST WESTERN Gateway to the Keys

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411 South Krome Avenue, Florida City, FL 33034
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BEST WESTERN Gateway to the Keys
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BEST WESTERN Gateway to the Keys
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783 reviews from our community

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238
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Yorkshire, United Kingdom
Top Contributor
105 reviews 105 reviews
49 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Glad to find we could book on line as we travelled to Florida City in a storm. Found helpful check-in staff and a comfortable room. The room was a little tired and in need of a face lift, but the beds were comfortable and the coffee good. This hotel is not well signed and, depending which road you come on,... More 

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Fla City
1 review
3 of 5 stars Reviewed 6 days ago NEW

Great location .Staff could be friendlier especially in the evening. Fax machine frequently does not work.Evening staff does not have time to check on fax.Breakfast needs improvement. Healthy choices.

Review collected in partnership with Best Western

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Exmouth, United Kingdom
Top Contributor
53 reviews 53 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a 3/4 rating - good rather than very good. Stayed here for two nights so we could visit Flamingo in the Everglades National Park. It is a modern motel with good facilities including a swimming pool and we had a nice room on the ground floor. Staff were efficient rather than especially welcoming. There are a number of... More 

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Tampa, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at this hotel for 15 years. The rooms and grounds have always been excellent. The staff friendly. This is the hotel I rate others by when staying in other cities. It is even better than a couple of 5 star hotel where I stayed in the Netherlands and Ireland. Close to good restaurants, banks, and shopping.... More 

Review collected in partnership with Best Western

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Burlington, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

The room was very nice, clean just what we needed for the night. My husband stepped out for a smoke and Carolyn saw that he had a chair as he is handicapped just not in a wheelchair. She was the best;, warm personality every time we encountered her and she right back in the am to work again! Hotel/motel need... More 

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Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Thank you so much for the GREAT review. I love seeing 5 stars. I am extremely happy that Carolyn and our staff were helpful. Again thank you so much for the wonderful review. More 

oconomowoc, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Room was very basic. Surprisingly quiet for being on a first floor corner near the pool. Air conditioning was noisy and difficult to adjust. Location is near highway to Keys. About a 30 minute drive from the Miami airport.

Review collected in partnership with Best Western

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Graham, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the best BW we have stayed at in the last 2 years. The staff was very professional & friendly. Our room was bright, clean & roomy. The pool area was clean & well arranged. There was plenty of seats & the surrounding gardens were pretty. The breakfast was very good & well arranged. The value you for the... More 

Review collected in partnership with Best Western

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Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Reviews such as yours makes any Manager's day. Thank you for the great review, and I am very happy that you enjoy our location, and our staff. See you next year. :) More 

Baltimore, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On a recent trip to Southern Florida we chose the Best Western for the budget price and the location to South Beach and the Keys. I wasn't expecting much, just a clean bed and a hot shower but I found so much more. This hotel is not only convenient to everything (about an hour from South Beach and 30 minutes... More 

Was this review helpful? Yes 2
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

WOW, reading reviews such as yours puts a huge smile on our faces. Thank you for the amazing words, and complements on my staff. We are work hard to make your stay an enjoyable one, and it looks as if it worked. Again thank you for the wonderful review, and we hope to see you again next year. More 

Islamorada, Florida
Top Contributor
64 reviews 64 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We needed to have our tires replaced on our car at Walmart, and since we live in the keys, we decided to make it an overnight trip and do some shopping. We picked this place because of price and location. Unfortunately, even tho the place looked empty when we tried to check in at around 11:30 AM, they wouldn't let... More 

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Kitchener, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed at this hotel on our way back from the Keys,when we left in the morning we left our video recorder behind in the room. We realized this when we reached Orlando and called the hotel right away. Our camera had already been brought to the front office and the manager Felix Comacho made arrangements to have our camera... More 

Was this review helpful? Yes 1
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Thank you so much for the great review. I love your title to your review, "Best Ever", it sure says a lot when guests such as yourself says so many kind words about our property. Again thank you very much, and hopefully we will see you again next year. More 

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