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All 12 Florida City hotels

BEST WESTERN Gateway to the Keys

2.5 of 5 Hotel   |   411 South Krome Avenue, Florida City, FL 33034
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Ranked #3 of 12 Hotels in Florida City
Certificate of Excellence 2014
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608 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We live in Austin, TX and came to Ft. Lauderdale for a 5 day vacation and decided to spend 2 days exploring the Keys. We made a reservation at this Best Western. The front desk clerk was very accommodating as my wife has scent allergies and we needed a room where housekeeping did not use fragrances. This was the case... More

Was this review helpful? Yes 1
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

NASCAR ERVIN, that's his new nickname. The best thing on Monday mornings is reading a review like yours. Thank you so much for taking the time to write such a great review. I'm glad you had a great time, and hope to see you again since we're your home base for south Florida exploration. More

salem nh, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had a most pleasant stay at the motel and would certainly return to the same motel again. The swimming pool was clean and the rooms were clean and quiet, as well. The desk staff and service staff were efficient and pleasant and made our stay most pleasant.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

WOW I love 5 star reviews. Thank you so much for taking the time to write this review. We love to make everyone's stay an enjoyable one, and I hope to see you again next year. More

Seminole, Fl, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We a group of us traveled from Pinellas County to Homestead to participate in a motorcycle event leaving from Miami the next morning. The purpose of our stay was a place to sleep for the night. The hotel met our expectations for that purpose. I can't see any other reason to stay in a hotel in this area except passing... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Thank you for your review. I understand you was just passing through, but this location is a hot spot for the local attractions such as the Everglades and Winery being 10 minutes from us, the Keys' first key being Key Largo is 20 minutes away, and Miami is 35 minutes north. Many guests use our location as a central hub... More

Florida City, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel facilities are very good and still painting, rooms where very clean well keep by "Genequa" staff at breakfast area and front desk always smiling and help full. We would stay again next time we plan a trip back to the keys. we are from FT Lauderdale. Thanks. Walter Mosca

Was this review helpful? Yes 2
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

WOW!!!! The best review a manager can read on a Monday morning. Thank you so much for your AWESOME review. I am so happy that you enjoyed our hotel, our staff, and especially that you will stay with us again next time your heading to the keys. More

Preston
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Sadly the hotel messed up by charging my account £80 after we left, despite the fact that we'd already paid for 2 nights through an app. They acknowledged this at the time so they knew where we had booked. To make matters worse, I was charged £5 by my bank for the charge. I emailed the hotel and they apologised... More

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Felix C, Manager at BEST WESTERN Gateway to the Keys, responded to this review

I apologize for the bank fees and the issue you experienced at our hotel. But as I explained before, you had made two separate bookings under two different names. There was no way for us to know that both rooms were you and we happily refunded the charge for the reservation that you did not use. But we are unable... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Great friendly staff & service, well kept room, clean and I would also stay next time in that area. However, The mattress could be a little more firmer. The entrance off US1 is confusing being it is a dirt road behind an out of business restaurant. Once we figured out where the main entrance was, It was a bit better

Review collected in partnership with Best Western

Was this review helpful? Yes
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Thank you so much for your review. Its always nice to read how guests enjoyed our amenities and great staff. Sorry to read that the mattress was not firm enough. That is such a hard area to make perfect for everyone. Some guests prefer a really soft mattress, while others like ourselves prefer a firmer mattress. We went with all... More

deltona, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Price and location were good. Staff was average. Hint of cigaret smoke in room. Breakfast was better than continental but other best westerns have had better. Pool and hot tub and pool area were very nice.....could use more pool towels.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Thank you for your review and advice. I'm glad you enjoyed our amenities and will look into having more pool towels as you mentioned. More

Ga
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Get rid of the instant coffee machine and get real coffee. We went to McDonalds across the street for coffee. The instant machine is just awful. Put a cut in the curb in front of the rooms. Elderly people have trouble climbing up the curb and fighting through the bushes. It is a long walk dragging a suitcase to go... More

Was this review helpful? Yes 1
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Thank you for your response. I'm sorry you feel that way with the coffee. We upgraded our coffee a couple of years ago to the Nescafe by Nestle. So far its been great with all the guests. We still do offer drip style coffee in every room with the 4 cup coffee maker. I also agree and understand your concern... More

Starke, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay here every year on our way to the Keys. The rooms are always spotless and very comfortable . The staff are great and make you feel welcomed. The location is perfect for us to stop and enjoy a trip to Alabama Jacks prior to heading on to key West. We will definitely stay here again!

Was this review helpful? Yes 1
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Deborah, It made me so happy to have read your review. I love seeing friends such as yourself come back year after after. Thank you for the last 3 years, and I can't wait to see you again next September. More

USA
Top Contributor
145 reviews 145 reviews
38 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It IS right at the beginning of the drive down US Highway 1 to Key West! It's set back from the road behind a liquor store and empty restaurant...but it looks nice once you get past these buildings. Unfortunately it is an older place with very low ceilings (in our room anyway). Our room opened to the outside parking...there are... More

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Additional Information about BEST WESTERN Gateway to the Keys

Address: 411 South Krome Avenue, Florida City, FL 33034
Phone Number:
Location: United States > Florida > Florida City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Gateway to the Keys 2.5*
Number of rooms: 114
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Also Known As:
Best Western Gateway To The Keys Hotel Florida City
Best Western Florida City
Florida City Best Western

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