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BEST WESTERN Gateway to the Keys

2.5 of 5 411 South Krome Avenue, Florida City, FL 33034
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Certificate of Excellence 2014
BEST WESTERN Gateway to the Keys
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BEST WESTERN Gateway to the Keys
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663 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, MA
Top Contributor
80 reviews 80 reviews
38 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I recently stayed at the Best Western Gateway to the Keys while on a birding holiday in south Florida. Initially, I booked for 2 nights but later added 3 more which caused a bit of confusion at the front desk and required a room change. The rooms are clean, the beds are comfortable, and the staff are helpful. The location... More 

Was this review helpful? Yes
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Your review is greatly appreciated. It always amazes me the amount of guests, and groups we receive especially for bird watching. This time of the year we are normally busier than the summer months. Sometimes when we try to extend a guests stay, the room availability becomes an issue, but we always find a way to keep our friends here.... More 

florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our two day stay at the Best Western to the Keys, in Florida City. Food, staff and room was great. No complaints, the room was clean and looked freshly painted. The continental breakfast was fresh and there was cold and hot items.

Review collected in partnership with Best Western

Was this review helpful? Yes
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

It is always a pleasure to read a great review on Monday mornings. Thank you for the kind words, and I really hope to see you again. More 

Athens, Greece
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Glad to choose this hotel for our night back from the Keys. We made a last minute booking (like 45' before checking in), the receptionist was really kind and helpful. The room was big, clean and we were happily surprised by the breakfast in the morning. What a nice start for the day. There are good choices for dinner around... More 

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West New York, New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff definitely went out of their way to make me feel comfortable and welcome. Rooms were very clean and well-maintained. Excellent Sleeping on those Beds! Complimentary Breakfast was very good and generous. Coffee, hot chocolate, tea and cookies are available thoughout the day and night. Convenient access to the Keys, with a quick ride to Key Largo. Other attractions in... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Helpful staff, good advice, and local knowledge. Clean rooms , very good wifi (Now a must have, for free ). Lots of competition in same location , but this place excelled Good HOT breakfast, and a good courtyard swimming pool area .

Review collected in partnership with Best Western

Was this review helpful? Yes
Oakville, Ontario
Top Contributor
54 reviews 54 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a 9PM arrival in Fort Lauderdale and rented a car to go to Key West. Wanting to enjoy the drive down we stayed at this Best Western as a starting point. Good choice. Clean hotel, decent room and the front desk staff very pleasant (this was a late check-in). The breakfast was good and got us on the... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I had left a less than favorable review earlier. We stayed here for five nights and the room was always serviced well and the Breakfast was always great and included Bacon and scrambled eggs every day. We had indicated a problem with the bathroom door and it was fixed right away. Management take customer concerns seriously. The bed was comfortable... More 

Was this review helpful? Yes
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

I am super happy that you came back to write a great review. I agree with you 100%, our location is in such a great spot for all the local attractions. Again thank you for the kind words, and I hope to see you again this upcoming year. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This review is only for this Hotel, I have stayed at different same brand hotels and none of them are have the same qualities and service as this particular hotel. (BEST WESTERN Gateway to the Keys, Florida City, FLORIDA).

Review collected in partnership with Best Western

Was this review helpful? Yes
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

What a wonderful feedback. How can you get better than those words. I greatly appreciate your review, and hopefully we will see you again next year. More 

Prague, Czech Republic
Top Contributor
54 reviews 54 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean rooms with standard equipment, nice pool area (cold water) and good breakfast - good standard. Comparing BW with Travelodge across the street that I stayed 2 weeks before, I will take Travelodge next time rather than BW. Poor front desk service - when we booked the room, we asked to get a quite room. During check in, once I... More 

Was this review helpful? Yes
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

It is very saddening to read that your experience was not a great one. It is our job to offer you great service, and reading that you did not receive that great service is terrible. I apologize greatly for that. I hope when you come back down to Florida City that you contact me first at GatewayBW@aol.com so that I... More 

Middlesbrough, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here one night after landing at Miami. Ideal location before our drive the next morning to key west. Checking in was easy and fast our room was nice was a little apprehensive about being on the ground floor (did not feel very secure, but everything was great). Breakfast the next morning was buffet style again well laid out and... More 

Was this review helpful? Yes 1
Felix C, General Manager at BEST WESTERN Gateway to the Keys, responded to this review

Love to read " will rebook next year" That is the best part of a review. Seeing so many guests returning year after year, makes for the ultimate review. Thank you for the great words. More 

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Additional Information about BEST WESTERN Gateway to the Keys

Address: 411 South Krome Avenue, Florida City, FL 33034
Phone Number:
Location: United States > Florida > Florida City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Gateway to the Keys 2.5*
Number of rooms: 114
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Also Known As:
Best Western Gateway To The Keys Hotel Florida City
Best Western Florida City
Florida City Best Western
Hotel Style:
#3 Business Hotel in Florida City
#3 Romantic Hotel in Florida City
#4 Family Hotel in Florida City

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