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Holiday Inn Express Hotel & Suites Florida City

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35200 S Dixie Hwy, Florida City, FL 33034
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Florida City
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288 Reviews from our TripAdvisor Community

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Traveler rating
    75
    108
    62
    21
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fortaleza, CE
Level Contributor
52 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

I am going to be honest that this review is slightly biased by the bad mood which I had when I arrived in the hotel. Because of airplane issues and bad weather instead of arriving at 10 PM I arrived at 3.00 AM. Still I am trying to be as honest as possible! The girls at the reception were very... More 

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Denver, Colorado
Level Contributor
55 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a typical Holiday Inn. The staff was cordial and helpful. The included breakfast was generic but just fine. The location was very good for access to major roadways, Biscayne National Park and to the keys. Being in Homestead was certainly less costly than locations in the keys.

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Columbia, Maryland
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I've never had a worse experience in a hotel - from the facilities to the staff to the other guests. Stopping at a roadside hotel on our way to the Keys, my expectations were already set low, but somehow this hotel managed to combine all aspects, big and small, into a nightmare. The hotel and room were dingy and smelly.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Dear Mccloudnay, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with the room condition and noise during your stay. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We... More 

Travelers are raving about these Florida City hotels

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My boyfriend and I decided to stay here before our vacation to the keys the next day and it was okay. The hotel is in the process of renovation but the staff was friendly. Our room was very humid and smelled like mold and felt like the sheets were wet. Breakfast was not that great but like I said, it's... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Dear Snick3rzz, Thank you for taking the time write a review of your recent stay. I am pleased with your kind comments towards our hotel staff. On the other hand, I deeply apologize for any inconvenience you may have experienced with the unusual smell in our room and breakfast served. We do strive for guest service improvement in everything we... More 

Bankeryd
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We have experienced our worst stay when we visited Holiday Inn Express in Florida City. Our room had a very strong smell of mold. We asked to change room, but it wasn't possible due to that the hotel was fully occupied. There is no ventilation at all in the room. The aircondition was so loud, that we had to put... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Dear Mikael69, Thank you for writing a review about your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, we apologize for the inconvenience the condition of the room and facilities may have caused you. We... More 

Sunny Isles Beach, Florida
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 24, 2015

Badly needed renovation in progress, but they should warn guests. Hopefully it will be up to HI Express standards when done, but it was very disappointing. Bedrooms are dark and lighting was insufficient. Carpets nasty and bedding old.

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J_humphreys06, Front Office Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. More 

Stuart, FL
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2015

I usually don't review shops that are well-established, but things have changed. Renovations underway (July 2015) have substantially improved this hotel's rooms. It's still a Holiday Inn Express in an older building, but it's getting nicely modernized. I stay here often on business and the hotel's formerly average appearance is much brighter. Not all upgrades are complete and there's still... More 

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Winter Haven, Florida
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 16, 2015

We booked this hotel as a layover on our 8 hour drive to Key West. We had no idea it was under construction/renovation. We ha to check in at a table in the lobby while they were putting in new front desk counter. I would not have booked here if I knew of all the renovations. They "upgraded" us to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Dear MARK K, Thank you for being an IHG Rewards Club Platinum Elite member and giving a feedback about your stay. It is great to hear your positive feedback about the Front Office Manager and the way the issues in your room were rectified. We work diligently to ensure our facilities are well maintained and we try our hardest to... More 

Palm Harbor, Florida
1 review
5 of 5 stars Reviewed July 15, 2015

The room was very nice. The mattresses could be updated. They are a little on the thin side. Breakfast choices were very good. Felt very safe. Everyone on staff was great. There are plenty of good restaurants in the area.

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Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2015

This hotel is obviously a refurbished older hotel. However, we only paid $68 for the night so I had to give it a 4 rating. Staff was very friendly and helpful. Ample parking for our vehicle plus boat. Security officer was very friendly and helpful with parking. Overnight security made us feel better leaving boat. Hot breakfast was good.

Was this review helpful? Yes
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