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Holiday Inn Express Hotel & Suites Florida City

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35200 S Dixie Hwy, Florida City, FL 33034
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Florida City
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326 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great Service and very welcoming staff,especially the front desk clerk Lianny,helped me in many ways that i can remember,went above and beyond her duties to make sure my stay was pleasant!!highly recommended

Helpful?
Thank 2aaortiz
Port Charlotte, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

The location is excellent with access to many restaurants and service agencies. Access is easy to the hotel but set back enough that street noise is not a problem. The staff is understanding and very helpful. Breakfast was the usual outstanding and included in the room price. All in all a great place to stay. Be aware that the suites... More 

Helpful?
Thank SteveD34323
Florida City, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel. The staff, especially Rakesh & Lianny, were so welcoming & helpful. They would offer so many helpful suggestions on where to eat or what to do. Cleaning staff did a wonderful job every day. The bed was very comfortable. This location is an excellent choice to explore the Keys, Miami, the everglades or wherever you wanted to go.... More 

Helpful?
Thank Janice K
Bonita Springs, Florida
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My biggest complaint was the surcharge they added to the bill in case. I have been a holiday inn rewards member for 30 years. They didn't tell me they were going to add that surcharge, I had to call to find out why my charge on my credit card was higher than the bill I signed for. Tacky.

Helpful?
Thank Jo R
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel very welcoming and helpful, have to say the beds were super comfy as we're the pillows, great breakfast, lots of choice, we only stayed one night as we were travelling through on our way to Fort Myers, we were very pleasantly surprised

Helpful?
Thank Christine G
Charlotte, North Carolina
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

clean big room nice pool great service would stay again no joke. the views are great the location is great there is not much not to love here.i would try the water sports if i were there again it is a great value as well.

Helpful?
Thank jon d
Curtice, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was tired and needs updating, and a deep cleaning. The carpet in our room smelled like a locker room. The staff was very helpful and friendly. They changed the shower curtain upon our request, but due to the housekeeping language barrier, the shower was not cleaned as requested. We treated the shower as a public gym shower during... More 

Helpful?
Thank John B
Farnham, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location, restaurants close by, lots of theft warnings but we had a fine time. The rooms were fine, we stayed on two occasions for one night, the first room had a noisy air conditioner the second time it was fine.

Helpful?
Thank MarieBreenSmyth
Naperville, Illinois
Level Contributor
503 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Interesting property - the stuff in our room was new but you could clearly see that they are either in the process of/or starting a renovation. The room was far too big for the accommodations in it, so that was pretty strange. We also had a problem in the morning where the power went out and prevented us from showering... More 

Helpful?
Thank mja1982
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Dear mja1982, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for the inconvenience caused by the power outage and for... More 

Florida City, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

An personal item was inadvertently left behind. When it was discovered that the item was missing, a telephone call was made to the hotel staff who gave assurance that the item would be moved to the newly assigned room and the item was found in that room as promised.

Helpful?
Thank Nancy W
William C, Director of Sales at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Dear Guest, We take our jobs very seriously and we make sure everybody do the best they can to accomplish our goal which is make the guest happy and make sure they can trust us 100%. I am glad you found your item and I am looking forward to see you back here in our property. Thank you very much,... More 

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