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The Ritz-Carlton, Amelia Island

Certificate of Excellence
GreenLeadersBronze level
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Hotel packages
4750 Amelia Island Parkway, Fernandina Beach, Amelia Island, FL 32034-5501
Special Offer
$75 Credit + Breakfast
The Ritz-Carlton, Amelia Island
Best prices for: 1 room 1 guest
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Ranked #4 of 11 Hotels in Fernandina Beach
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
travelcrazy58 Chicago
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1,371 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
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Chicago
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

I am late with my review, but after our second stay and second time our final invoice was incorrect - I need to make sure that this issue is noted on this site. Stayed at this property in December for the past 2 years. The property is very nice and the decorations for Christmas are fantastic. We enjoyed our stay... More 

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South Carolina
Top Contributor
97 reviews 97 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is another luxurious Ritz Carlton and is located directly on the beach. Beautifully decorated, friendly and helpful staff - service above and beyond. Two things to mention - for tv watchers, there's no HGTV, Food Network, Bravo or E channel. Very limited line up. And when I went to brew a cup of coffee the first morning, I pulled... More 

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Jacksonville, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at Ritz Carlton hotels around the world, and they are consistently great. You can always count on good food, beautiful rooms and a fully equipped gym. This is not my favorite Ritz, the room colors are a little dark, but that is a picky comment. The Salt restaurant is world class, we ended up eating there every... More 

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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Second visit to the Ritz on Amelia Island. Another great stay. I would recommend making reservations at their onsite restaurant "Salt" before you arrive. Both times we stayed at the hotel the restaurant was booked both nights. Pool area has some construction taking place but it did not interfere with the main pool and noise is limited. Nice size rooms,... More 

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Senior Contributor
38 reviews 38 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Our introduction started with a rude attitude before we were even in the building! We did not want to valet park our car and the doorman told me in a snotty/rude tone "you have to pay for valet parking even if you do no use it." Thats what I like, to be tagged as a deadbeat before I even get... More 

Was this review helpful? Yes 2
ERK_RCAI, Manager at The Ritz-Carlton, Amelia Island, responded to this review

Thank you for your feedback on your recent stay with us. I am very sorry that you had a terrible experience and II would like the opportunity to discuss this with you. Please know that your information has been shared with my leadership team so they can research the opportunities you encountered and ensure that proper procedures are in place... More 

Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was my first visit to the RitzCarlton. You did not disappoint . Every staff member provided excellent service. Our 7th floor ocean view was simply beautiful. We have decided we will be back next year . Kudos to room service and housekeeping staff for friendly and professional service. The staff at this hotel is well trained in hospitality service... More 

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connecticut
Top Contributor
56 reviews 56 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed four nights for aCompany related event. From the moment of arrival to departure the staff at every level and every location were extraordinary. Rooms are up to date and well appointed. Wifi is fast and available everywhere. The maids leave nice and informative notes about tomorrow's weather. I can't say enough about the staff here. Helpful, anticipate every need.... More 

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel did not live up to my expectations. The staff was courteous and tried to accommodate. The food was not great. Rooms in need of updates. Bed smelled musty. Fold out sofa was awful. Staff did try twice to make it better but still bad.

Was this review helpful? Yes 2
ERK_RCAI, Manager at The Ritz-Carlton, Amelia Island, responded to this review

Thank you for your valuable feedback. I am happy to hear that our staff was curteous and helpful. I have shared you with my leadership team so they can investigate and correct issues in their areas. I would welcome the opportunity to discuss your stay with us. Erik Kreft More 

The Villages, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Unfortunately the weather did not cooperate for our annual girls weekend at The Ritz. We meet every year at a different Ritz around the state of Florida. They year we should have gone south instead of north. As always the service was totally five star. I often wonder where the Ritz Carlton Hotels consistently find such wonderful people. We may... More 

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Ottawa, Canada
Top Contributor
345 reviews 345 reviews
83 hotel reviews
427 helpful votes 427 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff must be given credit for the wonderful experience they provide. The weather was fantastic during our stay and despite the large crowds poolside and concours patrons, Vanity and every outdoor employee made every effort to accommodate. Thank you!

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Very nice(11)
  • Club level(7)
  • Friendly and helpful(3)
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