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Red Roof Inn Dundee – Winter Haven East

28610 US Hwy 27 North, Dundee, FL 33823 (Formerly Quality Inn Cypress Gardens)
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Red Roof Inn Dundee – Winter Haven East
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Red Roof Inn Dundee – Winter Haven East
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33 reviews from our community

Traveler rating
    9
    6
    2
    3
    13
See reviews for
11
3
6
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (33)
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    (17)
  • Jun-Aug only
    (6)
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    (7)
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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

Thank you so much to the staff at Red Roof, they were very helpful, always had a smile on their face, tremendous stay all around!!!!! I read previous reviews and I was second guessing to stay here with my girlfriends, but I am so glad we stayed. It was perfect and everyone enjoyed there stay! Everyone something must be done... More 

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Ohio
1 review
1 of 5 stars Reviewed 1 week ago

Very disappointing. T he room was crawling with bugs of all sizes, the toilet seat was cracked all the way through (my husband actually put a bandaid on it so we didn't get pinched), no washcloths or hangers. Would never stay here again.....Red Roofs will be questionable for us from now on!!! UGH!

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Bronx, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I chose this place because my sisters made reservations so we can go to a funeral. We are from NY, we are not picky people just like clean rooms. From the second you walk in the room it smells like throw up. The rugs are so dirty, probably never been cleaned. The staff not friendly at all, they don't even... More 

Was this review helpful? Yes 1
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Dear Valued guest, Sorry for replying late to this review. We take every precaution to make sure our rooms do not have roaches or bugs. Our rooms are looked at professionally by Terminix, they maintain the rooms on a monthly basis. I hope that we satisfied you upon check out. Thanks, Frank Torrez More 

Dundee, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a truck driver,while checking in,Kimberly at the front desk give me the discount price for truckers,she give me a room on the back side near the truck parking lot,thls made it easier to move clothes,and groceries to room.Thanks Kimberly

Was this review helpful? Yes
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Dear Valued Guest, Thank You so much for the review. Kimberly does do a good job for us at the hotel. We look forward to seeing you soon. Thanks, Frank Torrez More 

Norwalk, Iowa, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although the hotel is older, the staff is very helpful and will go out of their way to help you. Kimberly at the front desk was so nice and helped us with a printing problem. The rooms were decent sized and had a good sized mini fridge so we could get groceries from the nearby grocery store. We appreciated the... More 

Was this review helpful? Yes
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Dear Valued Guest, Thank You so much for the review. Kimberly does do a good job for us at the hotel. We look forward to seeing you soon. Thanks, Frank Torrez More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Just tell I pass a great time thank for the service ,nice worker very nice room and the pool great I just stop one night was great thank to all your, and thank for make my day comtable , I has the housekeeping for extra pillow I has right away thank come back next years

Was this review helpful? Yes
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Marisol, Thank you for allowing us to host you at our hotel. Thank you for your kind words. We look forward to seeing you soon. Thanks, Frank Torrez More 

cutiepiekasey07
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here because it was the only place around that accepted CLC cards. This hotel is the 2nd worse place I've stayed throughout the country. Lousy Management! The staff was friendly. First off, why would you put extended stay guests in a Rm w/no Micro or fridge? Very inconvenient! The Rm was disgusting from the moment you walk in... More 

Was this review helpful? Yes 1
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Dear Valued Guest, I'm deeply sorry for your issues you had during your stay. The property is a bit older and does require some work. We do have Terminix out on a monthly basis to service the rooms. We have made quite a few changes in housekeeping so it should improve the property. Thanks, Frank Torrez More 

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Just to let you know, we are simple people. We just want a clean, comfortable and safe room. We are not looking for fancy. This so called "Red Roof Inn" was Horrible. Keys hardly ever work (be prepared for to walk back to office for hard key), There is no daily housekeeping service. I inquired at front desk after housekeeping... More 

Was this review helpful? Yes 1
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Dear Valued Guest, I'm deeply sorry for your issues you had during your stay. The property is a bit older and does require some work. The staff does take a lot of pride in our work and the hotel. I was not aware of your situation or I would have called you personally. We pride ourselves on responding to the... More 

Boynton Beach
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Had the misfortune of having my original reservations for the Rodeway Inn just north on RT 27 in Haines City lost in their system last weekend. They were overbooked by 110% for both Fri and Sat night 2/27 & 2/28. The receptionist apologized and attempted to secure us a room at a nearby property. The only Motel that had 10... More 

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Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Dear Valued Guest. Sorry for your issues on your recent stay at the Red Roof Inn Dundee, Fl. The property is older and we strive to do the very best that we can. My employees and I take a lot of pride in both our jobs and the hotel. I was unaware of any issues you had or I would... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

the reservation was not in my name I just stay with my friend, but and stay before in that hotel and don't look clean special the room, but and stay with my friend this Saturday and wow the room look nicest,clean good job housekeeping

Was this review helpful? Yes
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Marie, Thank You so much for your reply. We look forward to your next stay at the hotel. Come see us soon. Thanks, Frank Torrez More 

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