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Red Roof Inn Dundee – Winter Haven East

28610 US Hwy 27 North, Dundee, FL 33823 (Formerly Quality Inn Cypress Gardens)
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Red Roof Inn Dundee – Winter Haven East
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Red Roof Inn Dundee – Winter Haven East
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21 reviews from our community

Traveler rating
    5
    6
    1
    2
    7
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8
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Central Florida, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Me and my Family (husband and son), along with my son's baseball team (12 rooms) stayed at the Red Roof Inn located at 28610 US Highway 27, Dundee, FL 33838. Everyone complained about their rooms; how filthy and smelly they were. I had to go out and purchase candles and air freshener for my room and leave the door open... More 

Was this review helpful? Yes 1
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Sorry for replying late to this review. We take every precaution to make sure our rooms do not have bed bugs or any other bugs. Our rooms are looked at professionally by Terminix, they maintenance the rooms on a monthly basis. The room in question is room 203 and it has been verified that there are no bed bugs in... More 

Hook, United Kingdom
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well the disciption sounded ok for the price as we would be there over christmas and new year. Well it was on 27 with 3 very seedy motels nearby. It stated ther was as restaurant on site. This not corret. Staff very helpful,but to many people and not enough staff. Some days our room was not made up until late... More 

Was this review helpful? Yes
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Sorry for your recent issues at our property. Your comments help us improve our service, we have had a big overhaul in housekeeping. I hope in the future you will give us another opportunity to show you our improvements. Thanks, Frank Torrez More 

Athens, Greece
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 22, 2014

After a week on the road, this was probably the best motel I stayed during that week. The first impression was good, the person in the reception was friendly and professional.He was a gentleman of Chinese origin. I was also happy to get a discount on the rate as he did not specify rate plus tax I earned the tax... More 

Was this review helpful? Yes
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Thank You for your nice comments. We hope to see you again soon. Thanks, Frank Torrez More 

Atlantic City, New Jersey
Contributor
13 reviews 13 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 3, 2014

Since my husband smokes, I had booked their only smoking room for a one night stay. T!how turned out to be the worst motel we have ever stayed in. We can accept well worn/old as long as the room is clean - this room was not clean. At the onset we were given a key because the card lock was... More 

Was this review helpful? Yes 1
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Sorry for your issues during your recent stay. We try and do everything to accommodate our guests as best as we can. if the room was not satisfactory we would have gladly changed your room for you. We are in the process of renovating some rooms. I hope in the future you will give us another chance. Thanks, Frank Torrez More 

Northern PA
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 20, 2014

I booked a king room for a week through RRI and was first given a two bed room on the back side near other 'long term' residents. Parked near room, but could barely open the car door to get out due to the overgrown shrubs and trees. Actually banged my head on a tree limb trying to get out of... More 

Was this review helpful? Yes 2
Frank T, General Manager at Red Roof Inn Dundee – Winter Haven East, responded to this review

Sorry about your recent stay with us. We are in the process of getting the doors re-keyed. We take pride in our hotel and try to do everything in our power to make guests as comfortable as possible. I would hope you would try us again in the future and see all the improvements we are making. Thanks, Frank Torrez More 

Chandler, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 11, 2014

There is always an excuse from the management. I have stayed in a lot of Red Roof Inns. This room was never vacuumed, had to go the front desk about 50% of the time to get linens, my key did not work 3 plus times a week, my credit card charges were never correct, bring your own bug spray and... More 

Was this review helpful? Yes 2
Melbourne, Florida
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 4, 2014

I stayed here with my family so we could go to LegoLand the following day. We arrived around 5pm, and the check-in process was painfully slow. The guest in front of us was attempting to switch rooms because of an issue. I requested a remodeled room with laminate flooring when I booked, and called to confirm a few days before,... More 

Was this review helpful? Yes 1
Corbin, Kentucky
1 review
5 of 5 stars Reviewed August 27, 2014

I had reservations about booking my crew here at first. I went in to meet with the DOS, Kathy, and am now booking longterm. Competent, friendly and a straightshooter, she took charge to show me rooms, talk over options, introduce me to staff and instill confidence in the property. The rooms are comfortable and clean. The grounds nice and parking... More 

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Kathy B, Director of Sales at Red Roof Inn Dundee – Winter Haven East, responded to this review

Thank you for your kind words. We pride ourselves in working as a team here at Red Roof Inn Dundee and to go that extra mile for our valued customers. It is nice to hear positive feedback. More 

Chandler, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

Large rooms - clean - quiet - no bugs - reasonably priced I live in a hotel most of the year. Got kids get in the front near pools. I do not and I always ask for the back away from everyone else, less to put up with. This Red Roof is corporate owned, enough said. It is a bit... More 

Was this review helpful? Yes 1
Rotterdam, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

We stayed during the last week of June 2014 for a week. The service was excellent. There was some ongoing maintenance and sprucing up, but the workers were careful to not disturb the guests.The pool was real nice. They repainted the entire deck area around the pool, making sure not to get in the way of the guests. Our grandchildren... More 

Was this review helpful? Yes 1
Kathy B, Director of Sales at Red Roof Inn Dundee – Winter Haven East, responded to this review

Thank you for taking the time to comment about your stay here at Red Roof Inn Dundee-East Winter Haven. We have been working hard to bring this property to good standards and it is greatly appreciated when our valued customers take notice. We look forward to your return visit, if you are ever back in this area, and the hopes... More 

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Additional Information about Red Roof Inn Dundee – Winter Haven East

Address: 28610 US Hwy 27 North, Dundee, FL 33823 (Formerly Quality Inn Cypress Gardens)
Location: United States > Florida > Dundee
Price Range (Based on Average Rates): $
Number of rooms: 100
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Also Known As:
Travelers Inn Dundee Hotel Dundee
Quality Inn Dundee
Dundee Quality Inn

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