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Hawks Cay Resort

4.0 of 5 61 Hawks Cay Boulevard, Duck Key, FL 33050
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Hawks Cay Resort
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Hawks Cay Resort
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2,865 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hawks Cay Resort
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Tilburg, The Netherlands
Top Contributor
169 reviews 169 reviews
57 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed August 22, 2011

Hawsk Cay Resort is a nice place but not a luxery resort that it claims to be. My main complaint is the check in time. If you are lucky you can check into your room at 4 PM but still have to check out before 11 AM. We had a small villa that was ok, but the quality of the... More 

Was this review helpful? Yes 2
djoseph_hcr, Manager at Hawks Cay Resort, responded to this review

Dear Toine M, Thank you for your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am sorry we that weren’t able to do so for you. You mentioned a seeing a Palmetto bug and experiencing mosquitoes. Despite diligent spraying to address this matter, this is an unfortunate reality that... More 

Doncaster, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 21, 2011

Even though I had a really enjoyable stay in the Keys, I don't think Hawks Cay is the "luxury resort" it claims to be. My real complaint about this resort is the staff, one in particular who worked as a waiter by the tranquillity pool (21 and over). Myself (21), older brother (24) and Dad were in the pool when... More 

Was this review helpful? Yes 1
djoseph_hcr, Manager at Hawks Cay Resort, responded to this review

Dear Hanni-L-M, Thank you for your detailed account of your recent stay with us. First, on behalf of our team I would like to apologize for the lack of finesse exhibited by our Tranquility pool waiter. It is completely unacceptable for any of our staff to speak to any guest in an discourteous manner. Clearly, his eagerness to comply with... More 

Athens, Ga
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 21, 2011

We were totally blown away upon arrival. It was a beautiful resort and was far beyond anything we expected. The room was fantastic! Beautifully decorated, very "Island Living, Tommy Bahama" decor. Good food & fantastic Pina Coladas. Friendly staff & management, from the Valet attendant, bellsman, check in front desk , housekeeping, maintainence, pool waiters. Everyone there was exteremely helpful... More 

Was this review helpful? Yes
djoseph_hcr, Manager at Hawks Cay Resort, responded to this review

Dear MamaBear3, Thank you for your wonderful remarks and for taking the time to share your experience. I am certainly pleased to hear that you loved the décor of our newly renovated rooms. You are entirely right, everyone’s idea of a perfect vacation is different and I am glad you agree you can’t go wrong at our 60 acre resort.... More 

Fort Lauderdale, Florida
1 review
3 of 5 stars Reviewed August 20, 2011

we stayed in a house with a pool and only had to go to the kids' pool and the lagoon. the place is great but the service is lousy because the tip is included on all charges. we tried to check in at 4 but the place was not ready until after 6 pm- to add to insult, housekeeping rang... More 

Was this review helpful? Yes
djoseph_hcr, Manager at Hawks Cay Resort, responded to this review

Dear pattyp, Thank you for choosing Hawks Cay. It sounds like you found the perfect accommodations for your family’s needs. The Florida Keys and Hawks Cay Resort are destinations attractive to travelers around the world, so we pride ourselves on catering to guests from around the country and around the world. I hope it won’t be too long before we... More 

ct
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 20, 2011

Pros- room darkening blinds, separate adult only pool, pretty property Cons- paint peeling off bathroom walls, pillows are like rocks, you can hear walking/talking/showering in surrounding rooms, parasailing boat is not working, over run with kids, the area where dolphins are kept is too small and makes you sad for them, beaches are not made of sand and hurt feet,... More 

Was this review helpful? Yes 2
djoseph_hcr, Manager at Hawks Cay Resort, responded to this review

Dear VainCT, Thank you for your feedback on your recent stay with us. I am pleased to hear that you appreciated our room darkening blinds, Adult-only Tranquility pool and perfectly manicured 60 acre resort. I am sorry that the sound coming from the A/C caused an inconvenience for you. I hope that we will have an opportunity to further discuss... More 

Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2011

Wow! what a great time. The resort gave us a great mix of "fun in The Sun" action for our children (ages 10/13/18) and a romantic retreat for my wife and I. Abby/Robert/Dwight/Paul and Peter were great hosts and made sure our every needs were taken care of...our rum drinks stayed full and our children were entertained and SAFE! Whenever... More 

Was this review helpful? Yes 1
djoseph_hcr, Manager at Hawks Cay Resort, responded to this review

Dear jeffh, Thank you for taking the time to share your recent stay with us. I am delighted to hear that all your needs were met and in most cases exceeded. It was thoughtful of you to express appreciation for our staff, I will be sure to share your comments with their managers. We look forward to hosting you again... More 

Puerto Morelos, Mexico
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 18, 2011

You pay to stay at a resort and then they charge you a resort fee to do anything. Get real.

Was this review helpful? Yes 1
djoseph_hcr, Manager at Hawks Cay Resort, responded to this review

Dear Mot51, Thank you for taking the time to share your recent vacation experience with us. I just wanted to clarify what our resort fee is for, it is for all guest related services, valet, self parking, Wi-Fi, fitness center, unlimited access to Indies Club and tram. I hope that you enjoyed the plethora of amenities we offer and that... More 

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2011

I've been going to the Florida Keys for over 40 years. I've stayed at Hawks Cay the last two years (in the villas) and have visited the resort and marina numerous times over the years. They have recently done a renovation and I think this is the best resort in the Florida Keys. There are multiple pools depending on your... More 

Was this review helpful? Yes 1
Boca Raton
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 17, 2011

I am a total Hotel snob. I like to be pampered. Our experience at Hawks Cay was nice but not worth the money. If you stay in the main hotel, your experience will be much like a resort. If you stay in the townhouses, your experience will not be so "resort" like. You are far away from he main hotel... More 

Was this review helpful? Yes 2
djoseph_hcr, Manager at Hawks Cay Resort, responded to this review

Dear haynesjamie, Thank you for choosing Hawks Cay. I am disappointed to hear that you were not entirely satisfied with your accommodations. Usually our reservationists are well equipped to assist you in reserving the right lodging for your specific needs. On the bright side, you now know for sure that you would prefer a hotel room instead of a townhouse... More 

Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2011

My Family and I have been going to Florida for years but have never been to the Keys. We stayed here for only 3 nights, but wished it was more. We were given a free upgrade to a luxury 3 bed villa because we were celebrating our anniversary, as well as a bottle of champagne. The food was excellent, but... More 

Was this review helpful? Yes 1
djoseph_hcr, Manager at Hawks Cay Resort, responded to this review

Dear GjOsoton, Thank you for choosing Hawks Cay as your first adventure into the Florida Keys. I wish to congratulate you on your meaningful milestone. I am thrilled that you and your family had a fantastic and unforgettable time here. Hopefully our resort will become a family tradition year after year. Sincerely, Dominique Joseph dominique.joseph@hawkscay.com More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(78)
  • Adult pool(38)
  • Dolphin experience(21)
  • Beach grill(14)
  • Main pool(6)
  • Ice cream(5)
  • Great time(4)
  • Sunset Villa(4)
  • Tom Harbor house(3)
  • Next morning(3)

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, Duck Key, FL 33050
Phone Number:
Location: United States > Florida > Florida Keys > Duck Key
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
Hawks Cay Resort Duck Key, Florida

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Double Queen Room with Ocean View (53)
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Hawks Cay Two Bedroom Villa (103)
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