The good thing was that after I would call the office about an issue, they would fix it. The problem was I had to call the office about the sheet being dirty, the breakfast being taken up earlier than they had told me, the Internet not working, and the hot water not being available. The rooms were grimy and there... More

The 500 yd boardwalk hike through a little trash to white sands beach is a good workout. New renovation couldn't hide old scars...we could still see water stains and mold on ceiling. Toilet wouldn't flush, but staff sent maintenance to fix within 15 minutes. "New" air conditioner was not cooling properly. Staff instructed us to turn A/C unit off and... More

The only thing I would ask is why Ramada doesn't spend some money on this property ?? I'm shocked on how Ramada would put its name and reputation on a property that is as run down as this one is ... Nice big rooms ... Not a bad location ... A ways from the beach but that can not be... More

Terrible the staff was not friendly or helpful I would rather pay top dollar and get good service than stay here

My husband and I cut our trip short . We had booked for 4 nights here, but managed to stay three. The beach was great. The room was not. The fridge was useless and as warm as the microwave. The rooms are dingy and dirty. My husband stepped on a cockroach by the bed. The place was really run down... More

Stayed here in May 2012 arrived around 8pm staff was friendly and helpful. Room was ready and very comfortable. For the money our room was awesome no smell the bedding was clean and in great shape plus it was BIG. The balcony was great for bloody marys in the morning. The walk to the beach was a bit of a... More

This hotel is less than expected. We arrived in Destin to check in and the room was not ready, which is typical. We soon discovered that they only had one (01) person in housekeeping cleaning rooms. The manager explained that some staff members had quit recently. Upon entering the room, I noticed a very musty smell in the room and... More

This place terrible carpets is nasty. Extorier is disqusting. No local calls, No long distance calls. You walk in and the lobby is nice...Thats the only nice place in the Hotel. Do you guys know what World Class Service is? Because you sure don't show it?

I read with dismay the other ratings. I am not sure we stayed at the same hotel. I found Charlie at the front desk very helpful. I had my pet and the room we stayed in was clean and spacious. The breakfast was ample for a traveler on the go. If you want all the trimmings I suggest you go... More