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Hilton Sandestin Beach, Golf Resort & Spa

#12 of 39 Hotels in Destin
Certificate of Excellence
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4000 Sandestin Blvd S, Destin, FL 32550-4214
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Hilton Sandestin Beach, Golf Resort & Spa
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1,554 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Natchez, Mississippi
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

staff was very accommodating to our large group full of kids with lots of patience, rooms were clean, pool was a bit crowded but overall we had a great time. Centrally located to most places to eat, it was nice to walk to places instead of having to load up the car every time & would definitely stay here again

Was this review helpful? Yes 1
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We took a family vacation here. I had stayed here a couple of years ago, before the remodel and it was ok. This resort is soooo very nice, now. The rooms are big (we had a family suite) and the beds are very comfortable. Our balcony was great for enjoying the wonderful beach view. We ate daily at the restaurants.... More 

Was this review helpful? Yes 3
Oklahoma City, Oklahoma
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great place for a family vacation. Access to the property is controlled through several security gates. This is a very nice feature. The sushi restaurant is good. The food at the pool-side bar is average. The adult beverages sold by the pool are serioulsy overpriced. Traffic is a nightmare when you leave the property...bumper to bumper and takes a great... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great stay overall, except for one big problem (which I will get to in a minute)! We went with my husband's company for a three night stay. Beautiful grounds with lovely rooms... Best hotel bed I've ever slept on! Plenty of fun things to do without ever leaving the property. We really enjoyed the Village at Baytown Wharf. Perfect for... More 

Was this review helpful? Yes 9
HSBGeneralManager, General Manager at Hilton Sandestin Beach, Golf Resort & Spa, responded to this review

Dear Amincey86, I appreciate your review of your recent experience at our hotel, The Hilton Sandestin Beach. Though I’m pleased you enjoyed the location and amenities I'm very sorry you had a disappointing service experience with us. I will address these issues with our staff. Exceptional guest service is the foundation of our brand promise. Please know we make every... More 

Tallahassee, Florida
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I am "Hilton Gold." Tomorrow I begin my stay at the Hilton Standestin Beach. Already I've been abused. I reserved a bedroom with a Gulf View. I've just been given the opportunity to sign in early for a great room selection. I've been offered a view FROM THE FIRST FLOOR. Also, I've been assigned to a room with two beds,... More 

Was this review helpful? Yes 6
HSBGeneralManager, General Manager at Hilton Sandestin Beach, Golf Resort & Spa, responded to this review

Dear Vandover, I appreciate your loyalty to the Hilton HHonors program as a gold member and your choice of visiting our Hilton Sandestin Beach Golf Resort & Spa, a TripAdvisor Certificate of Excellence property. We make every effort to satisfy every request of each guest but, at times, our ability to meet requests is proportionate to hotel room type availability... More 

Sierra Vista, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We have stayed here on 4 different occasions bringing family out each time and every time we had exceptional service! We loved our rooms and the location to the beaches is perfect and there are activities for families and children close even an outlet mall to boot!

Was this review helpful? Yes 1
NC
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hubby and I stayed three nights in a king bed Ambassador suite. Check-in was a breeze and we received excellent, friendly service from Trish at the front desk. Our room was very spacious and we had lovely views of the beach - east and west. The bedroom and living rooms had sliding glass doors out to the balcony, and the... More 

Was this review helpful? Yes 3
Maryville, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I really expected higher quality from this hotel with price that I paid nightly! The furniture in the room was coming apart, the air conditioning didn't work and we had to be moved to another room, the electrical outlets would not hold plugs, and the bathroom vent was pathetic.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hilton was a complete let down on customer service. It took 2 hours from check in to actually get in a room. The first room they gave us was with a beach view on the 1st floor. Great view but the room hadn't been cleaned from the previous guest. They apologized & said they would upgrade us. We ended... More 

Was this review helpful? Yes 1
HSBGeneralManager, Director – Rooms Division at Hilton Sandestin Beach, Golf Resort & Spa, responded to this review

Dear Crystal, My sincere apologies for the let down on customer service. We are very proud of our team and property, but unfortunately we did not get it right for you. It is through your feedback we can improve the guest experience. We hope you will reconsider the next time you are in the area and give us a second... More 

Rochester Hills, Michigan
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I normally never write reviews ..and when I do, they are full of praise or complements. Not this time. On 6/19/15 (the last day of our vacation) it was apparent that again the staff was catering very heavily toward the guests that were part of Company Club Trips. But I have to say that on this day it was completely... More 

Was this review helpful? Yes 9
HSBGeneralManager, General Manager at Hilton Sandestin Beach, Golf Resort & Spa, responded to this review

Dear Kelly P, I do apologize that you felt like a second class citizen during your stay with us here at the Hilton Sandestin Beach. I can assure you that we treat both our individual guests and our group guest with the same level of service that we have be known for over the past 30 years. I will not... More 

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