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All 58 Destin accommodations

The Palms of Destin Resort and Conference Center

3.5 of 5 Condominium   |   4201 Indian Bayou Trail, Destin, FL 32541
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The Palms of Destin Resort and Conference Center
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Ranked #49 of 58 Specialty Lodging in Destin
A recent review
3 of 5 stars Reviewed July 27, 2014
dna29 Ohio
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105 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Tucson, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

While the resort is located in a nice area and the rooms are set up like condos. The staff at reception was one of the most rudest hotel staff I have encountered. On top of the its was one of that I felt the resort was a big rip off. With undisclosed deposit, booking fees, cleaning fees I have ever... More

Was this review helpful? Yes 1
Lyman, South Carolina
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 4, 2014

Nice hotel, BUT HERE'S EVERYTHING THAT HAPPENED. Booked thru Hotels.com, and I paid $1096. Plus a hold of $250.00 (deposit). After checkout, The Palms charge an additional $888.96. According to them, it was a mistake, that will take 7/10 business days to fix. No WI-FI, just in the lobby area, which have 4 chairs. So if the WIFI needed to... More

Was this review helpful? Yes 5
Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 27, 2014

On paper this resort looks great, but it's really just average at best. While the pool was nice and our condo was comfortable and clean, the property itself needed some attention. The hallways and elevator had a very unpleasant smell, as did the stairwell of the parking garage. There is also NO WIFI. We had to go purchase a router... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed July 22, 2014

i booked this hotel through bookit.com.. and i know that i have to call in advance to request for early check in. i called maybe 5 times to make sure that request was in.. its july 4th weekend and i know it was busy but the problem i had was when i called the morning im going to check in... More

Was this review helpful? Yes 4
Benjamin C, Manager at The Palms of Destin Resort and Conference Center, responded to this review

We are sorry you were not satisfied with your stay with us here at The Palms of Destin. We apologize for the inconveniences you encountered at check-in and having to wait to be able to get into your room. We do our best to get everyone into their units upon check in at 4:00pm. We are sorry we failed you... More

Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 22, 2014

I guess I expected more out of this complex. The pictures looked so nice. The only good things about Palms of Destin is the size of the unit we stayed in, the pool area, the general location and the in unit washer and dryer. The rest was crap. It took us days to identify what caused the horrible smell on... More

Was this review helpful? Yes 3
Benjamin C, Manager at The Palms of Destin Resort and Conference Center, responded to this review

Thank you for choosing to stay with us here at The Palms of Destin. We were saddened to see the experience you had with your accommodations. The Rental Manager continues to work with all of our owners in regards to upgrades of all furniture, carpet, appliances etc. We apologize for the inconveniences you encountered during your stay with us. Our... More

Atlanta
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 17, 2014 via mobile

This place has gone down hill! My family and I have stayed here off and on for the past couple of years. We are from Georgia so this makes for a nice get away. There must have been a management change because the current staff are horrible. No customer service skills at all. Cable was out of service, no hot... More

Was this review helpful? Yes 12
Benjamin C, Manager at The Palms of Destin Resort and Conference Center, responded to this review

Thank you for your most recent visit to The Palms of Destin. We are sorry to see we failed you during your stay. Please know what you experienced is not the standard here at The Palms and is certainly unacceptable. The issues have been addressed with the proper departments. We apologize for the inconveniences you encountered during your stay and... More

GA
Top Contributor
94 reviews 94 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 17, 2014

We had access to our room at 4pm exactly on the day of our check-in. There are apparently some problems with amenities so the previous renters had trashed the rooms we were staying in, but the housekeeping staff spent time to make sure it was clean for us. Cleaning even while we were there. The shuttle service to the beach... More

Was this review helpful? Yes
Benjamin C, Manager at The Palms of Destin Resort and Conference Center, responded to this review

Thank you for choosing The Palms of Destin on your most recent vacation. We are pleased to see your time with us was pleasurable. Our housekeeping staff really works hard and greatly appreciates the positive feedback. Our priority is to ensure that all our guests have everything they need to make their stay as relaxing and memorable as possible. We... More

Fort Worth
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 16, 2014 via mobile

The Palms of Destin is a resort condo development on the north side of Highway 98 so it is not on the beach. How can that be a surprise? The resort does have a shuttle, like the ones airports use to take you to off site parking or car rental, that will take you and your stuff to the beach.... More

Was this review helpful? Yes 1
Benjamin C, Manager at The Palms of Destin Resort and Conference Center, responded to this review

Thank you for your most recent stay with us here at The Palms of Destin. We are so happy you enjoyed The Palms and all it has to offer. We strive to meet all of our customer’s expectations and were pleased to hear this was the case with your family. We pride ourselves in being a family-friendly resort and we... More

Baton Rouge, Louisiana, United States
Contributor
18 reviews 18 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 8, 2014

We stayed at the Palms for 4 nights over July 4th weekend. We stayed with 2 other couples and our 3 kids. Overall this is a nice hotel, but the biggest disappointment is that it's not on the beach. We stayed in a 3BR, 2BA condo which had a nice balcony. The condo was equipped with a full kitchen with... More

Was this review helpful? Yes 3
Baton Rouge
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 7, 2014

The decor, pool and lobby were impressive. Other than that, not so much. While it was nice having 2 baths and a full kitchen, we missed the conveniences of a hotel. First of all, the walk from the parking garage to the east tower where we stayed was just too far. It was brutal with all the bags and supplies.... More

Was this review helpful? Yes 4
Benjamin C, Manager at The Palms of Destin Resort and Conference Center, responded to this review

We appreciate your business and for you choosing to stay with us here at The Palms of Destin. We are pleased that you enjoyed our luxury accommodations and full kitchens. We do apologize for the issues you encountered and any inconveniences they may have caused you and your family. I assure you this is not typical of our rooms or... More

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Additional Information about The Palms of Destin Resort and Conference Center

Address: 4201 Indian Bayou Trail, Destin, FL 32541
Location: United States > Florida > Florida Panhandle > Destin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Palms of Destin Resort and Conference Center 3.5*
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Also Known As:
The Palms Of Destin Hotel Destin
Palms Hotel Destin
Destin Palms Hotel

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