Check in went ok....when my sister and I got to the first room the balcony door was open the room was full of insects...tried to shut the door but it was broken. It would not shut so it would not lock. Not a good feeling being on the 2nd floor. Went to the desk to move rooms and that was...
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The security lock was broken, the pool looks 50 years old, and the floors were sticky. People nice :)
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OMG!!! This has to be one of the worst hotels I have ever encountered...DISGUSTING!!! Sleep in your vehicle, you will be better off! First of all, when I approached the hotel I thought this place needs a face lift, that was definitely evident when I walked in, I would have walked out and found another place, but I found this...
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My boyfriend and stayed for four days in 7/11. We were very pleased with the services we received. All of the staff there were not only friendly but we feel went out of thier way to accomodate us on our vacation. We would like to send a special thank you to Latoya, a young woman who worked at the front...
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Dear Valued Guests,
Thank you for your review of the Bermuda House Daytona Beach hotel.
Reading your review truly made my day! I am delighted that our friendly staff exceeded your expectations and you thoroughly enjoyed your recent stay with us.
I appreciate your kind words regarding LaToya, as she truly is a gem and an asset to the hotel....
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nice hotel,, great location but propery needs to be redone... updated... front desk staff was very nice
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Dear Valued Guest,
Thank you for your review of the Bermuda House Daytona Beach Hotel.
I appreciate your kind words regarding our friendly staff and convenient beach location.
Our goal is to provide excellent service to all guests so it was nice to see that we exceeded your expectations during your stay.
Again, thank you for taking the time to...
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First, we paid for an ocean front room, but all the balcony doors were nailed shut.. So we were moved to a side view, but not refunded for not having an ocean view. This place is truly a dump! It was nasty, it stank, honestly, we were surprised we didn't catch anything while staying there.
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Dear Valued Guest,
Thank you for taking the time to share your experience.
I am very sorry that the cleanliness of the room fell short and I have shared this with our Housekeeping team. We maintain extremely high standards of cleanliness and will not accept anything less. The proper actions will be taken to assure this does not repeat itself....
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My best friend and I came down for a couple of day's and we booked this place through Delta thinking this is going to be a nice place to stay for the price, we weren't looking for the freaking Ritz or anything like that something decent and by that I mean CLEAN!!! We checked in and stuff and went to...
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Dear Valued Guest,
On behalf of the Bermuda House hotel, I was truly sorry to this review .
We take all guest comments seriously and continuously make efforts to use any less than perfect reviews as training and coaching opportunities for our staff.
My apologies regarding the housekeeping issues that you experienced in your room during your stay and we...
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afterreading some reveiws I was very hesitate to keep my reservation but I am so glad I did. Hotel is right on the beach and the staff went out of its way to make sure that our experince was a good one. I think his name was Mathew help us with what ever he could to finding us some extra...
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Dear Valued Guest,
Thank you for taking the time to post your comments regarding your recent stay at the Bermuda House hotel.
Glad that our convenient location on the beach worked out so well for you and your family this year.
I am ecstatic that you found our accommodations so comfortable and clean and that our hotel was an excellent...
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This hotel was the worst I have ever stayed in. When you walked in the lobby you were hit with a smokers lounge smell from the 60's to present, and me even being a smoker of 28 years couldn't stand the stench. The only plus side was that instead of just a frig and micro that we were told it...
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Dear Valued Guest,
Thank you for taking the time from your busy day to share your most recent experience with us while staying at the Bermuda House hotel.
It is from individuals such as you who share their experience with us that enable us to correct our shortfalls for future guests. I do apologize that you felt this way and...
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I've never written a review, but this experience was something I will never forget and not in a good way. Upon arrival at 3:15pm I tried to check in and was told my room was not ready. I then proceeded to wait 30 minutes until a room was ready. When I went back, an employee (might have been the manager)...
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Dear Valued Guest,
On behalf of the Bermuda House hotel, we offer this guest our most sincere apologies for their inconvenience.
I would like the opportunity to discuss your recent stay at our hotel as I am deeply concerned that we fell short of your expectations.
We value the feedback from all guests and we have shared this review with...
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488 Reviews
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