This is NOT a five-star resort! We came because it's rated as a five-star and we were very, very disappointed. The units are dated, the bathrooms need re-doing (there were signs of mould around the bathtub & baseboards were old and not finished well), towels were hard & scratchy, furniture in unit was cheap, very few balconies, units do not... more

We stayed at this resort in the beginning of October. The resort was very clean and the staff was very friendly. I was scared seeing the reviews but it wasn't too bad. My room was very clean and newly renovation... it was amazing have enough lawn chairs and nice to have not only 2 pools outside but even a kiddy... more

I have been visiting the Grand Seas for years and will continue for many more years. The Grand Seas is a very friendly resort, the front desk ladies are polite,very helpful, and if need more information about something,the girls at the Fitness center are great. The maintenance department is very prompt and does anything they can to fix any problems... more

I was very scared about staying here. I read so many bad reviews after i made my reservation. I was plesantly suprised when i got there. The condo was clean and the furniture was fine. It was have been nice to have an updated kitchen but it was good enough. Nice views of the ocean from our living room and... more

This place is horrible. The tiny room with the flimsy bed that pulled down from the wall. The room was dirty and had bugs. The room had a nice view of the ocean; it would have been nice to have a private patio to sit on. The staff was friendly, but not very helpful. There is no way this place... more

My sisters and I went to Grand Seas just after the 4th of July. Although my beachfront room was no longer available, they upgraded us to the townhouse. The place was nice, until the ac froze up. Upon calling the front desk, the moved us to a beachfront room. Both rooms were nice and the staff was very pleasant and... more

I am not surprised at all to come here and see so many horrible reviews. We stayed here for a week on our honeymoon. The hotel staff were sooooo rude! I don't even know how this place sells rooms, they should be shut down, or someone should buy this place and get new customer service staff! The room was a... more

After reading so many negative reviews of this hotel, I was very worried about what we would find. Well, I was pleasantly surprised. True, I would not classify this hotel as a "5 Star", but it definitely met our needs and expectations. Our unit was very clean and comfortable. We loved that we could open our window at night and... more

We arrived at the hotel about 4pm and as I walked in there was 2 different upset people and the manager did not even care. First off they charged me $35 more for the room then when I had booked the room online and they would not honor it unless they saw the receipt from the booking which good thing... more