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Tuscana Resort Orlando by Aston

Certificate of Excellence
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1395 Tuscana Lane, Davenport, FL 33896
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Tuscana Resort Orlando by Aston
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Tuscana Resort Orlando by Aston
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738 reviews from our community

Traveler rating
    358
    221
    65
    41
    53
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527
71
2
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lewisporte, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

We had a wonderful stay at this resort,everything was perfect. Great location, pleasant staff and comfortable and clean accomodations. Enjoyed the pool and had everything we needed. Will definitely visit again!

Was this review helpful? Yes
Kent, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just come back from a two week holiday to Orlando and stayed at the Tuscana Resort. I had read some reviews prior to our stay and a few people had commented about staying on the lower floors and complained about the noise above them from other families , this is mind before our stay I emailed Tuscana resort... More 

Was this review helpful? Yes 3
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review

Thank you for taking the time to write a nice and detailed review of our Tuscana Resort. It is always a pleasure when our guests have enjoyed their stay with us. We are happy to see you will return for another visit- we hope it is soon! More 

Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

The resort was very well kept, grounds were beautiful and staff was very friendly. The pool area was gorgeous -- pool towels, lounge chairs and cabanas were available without issue everyday. The staff at the bar was extremely present, and the food was good and reasonably priced. Drink/food orders are delivered to you in the pool area. The condo was... More 

Was this review helpful? Yes
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review

Thank you for writing a nice review on our Tuscana Resort. We are pleased your Family enjoyed their stay and found our accommodations relaxing. We look forward to having you as our guest during your next visit to our area. More 

San Antonio, Texas
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

I do not like to write bad reviews, I worked in customer service for a very long time and I understand that not everything goes according to plan but here are some warnings if you choose to stay here. First let me say that the resort was beautiful, the grounds were well kept and the room was nice. We stayed... More 

Was this review helpful? Yes
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review

I apologize for the issues that you experienced during your stay. We understand your frustrations concerning the guests above you making noise and when notified, we do contact those guests and ask to please be considerate of the guest below them. We are not a hotel but self catering condominiums; I apologize if this was not explained when you made... More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The grounds are gorgeous and pool area is nice. Room carpet needed to be replaced and it was almost impossible to ever get ahold of the front desk. Being unable to reach them I had to fix a leaky kitchen faucet myself and also had a problem with the a/c which I was able to resolve by shutting the unit... More 

Was this review helpful? Yes 2
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review

Thank you for writing a review on our Tuscana Resort. I must apologize you had a difficult time getting in touch with our front desk staff. It is our intention to answer the phones prompty. We know from time to time repairs have to be done to the condos, but we never want a guest to have to do it.... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am really disappointed with this resort. The pool was extremely overcrowded and obviously was not as big as your professional photos represented. Check in took forever, there were no clean pool towels and once we got them, they were thin and ripped. The rooms smelled of mold and had very little to cook with. I have 4 kids and... More 

Was this review helpful? Yes 1
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review

We are sorry you didn't have a good experience during your recent stay. We do provide pool towel in each room for your use during your stay. The pictures on our website is the pool and I apologize if you feel it was small. The majority of our guests love the pool area and post many posititve comments. Your visit... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked.com is legit but does not include 10 a day incidentals, 55 cleaning fee, and taxes. Also wanted to hold three hundred incase we used bar and restaurant. Pool area and restaurant bar, very nice.

Was this review helpful? Yes 1
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review

Thank you for your comments. We do work closely with bookit.com and they do list the cleaning fee on their website as well as the notation of possible extra charges for the amenities. I apologize if this was overlooked. We do not want any hidden charges and want to make sure our guests aren't surprised at check in. We hope... More 

Blackburn, United Kingdom
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very spacious , very clean , all you need in these condo Food amazing and not badly priced The girls that work behind the bar and serve you your meals or so nice . The pool area is very clean and spacious . Publix shopping for your food and drinks just 5 mins drive away Chillis restaurant 3 mins drive... More 

Was this review helpful? Yes 2
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review

Thank you for writing a wonderful review of our Tuscana Resort. We are glad you found our rooms spacious and enjoyed our pool area. We are also happy you enjoyed the Tuscana Tavern and other restaurants and shopping. We hope you will be able to return soon! More 

bristol
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a family of 4 (kids 13 & 11) we spent 13 nights at this resort last 2 weeks in March. The staff were very approachable & professional and the bar staff were very good. The main reason we chose this accomodation was for the rooms which were very comfortable and a joy to come back to after a day... More 

Was this review helpful? Yes 3
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review

Thank you for taking the time to write such a nice review on our Tuscana Resort. We are so glad your Family enjoyed the stay and found our resort comfortable and relaxing. We look forward to having you as our guest again during your next holiday to our area. More 

Elmhurst, Illinois
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed in 3 BR unit 2 nights ago. Suite was large but sheets, towels and blankets are on par with Motel : thin, pilled up blankets and thin polyester bedspreads w bad prints. BEWARE THE ADDITIONAL $65-$75 CLEANING & AMENITY FE and for that you have to do your dishes and take out your own garbage or more fees apply.... More 

Was this review helpful? Yes 3
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review

We are sorry that you didn't find our condos up to your expected standards. It is our goal to make sure all of our guests have an enjoyable and relaxing stay. Because our units are self-sufficient, we do charge a departure cleaning fee of $45.00 for the 2 bedroom and $55.00 for the 3 bedroon. I am sorry you were... More 

Hotel Review Summarization

What travelers say

  • Pool area(27)
  • Very clean(9)
  • Publix supermarket(5)
  • Grocery store(4)
  • Credit card(3)
  • Golf course(3)
Questions? Get answers from hotel staff and past guests. Ask a question

246 photos of this hotel

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