We were visiting family in the area, and spent 4-nights here. Since we were with family so much, all we actually did was sleep at this hotel, so I really can't give you a detailed report.
Due to it's close proximity to the Ft. Lauderdale Cruise Terminal, and the fact that this hotel provides complimentary shuttle service to the pier...
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Dear Guest,
Thank you for your comments. It's always nice to know that guests like yourself are pleased with quality of our accommodations and with the level of service we always strive to provide. We want to exceed your expectations.
I'm glad you enjoyed our hot breakfast buffet. Although it does tend to get a little crowded on days when...
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This was my first and last experience with the Springhill Suites .I don't recommend this hotel if you are used to the quality of Marriott or other recognized hotel brands. I travel extensively, I'm also a platinum member of Marriott's rewards program, and always had a good stay experience with Marriott hotel brands (Courtyard, Residence Inn, etc.)
The ups: The...
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Dear Guest,
Dear Guest,
Thank you for your feedback. Thank you especially for expressing your concerns about the maintenance issues. We always strive to maintain the rooms with the utmost attention to detail, but unfortunately sometimes things are overlooked. I encourage you to contact me here at the hotel directly so we can further discuss your experience.
Sincerely,
Kevin M.
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Stayed at the Spring Hill Suites Fort Lauderdale Airport and Port the night before departing on a cruise. They have a free shuttle (KSA) that will pick you up from the airport and drop you off at the port. Christian, the KSA concierge, was so helpful. He helped me plan which shuttle to take the day of the cruise (...
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Dear Guest,
Thank you for your comments. It's always nice to know that loyal guests like yourself are pleased with quality of our accommodations and with the level of service we always strive to provide. We want to exceed your expectations.
I'm sorry if you were inconvenienced in our breakfast area. It does tend to get a little crowded on...
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We stayed one night at Springhill Suites, between 2 flights... We called the hotel for the shuttle as soon as we had our luggage and the shuttle arrived around 15 minutes later, check in was fast and friendly, the room was clean, the bed comfortable and the hotel located in a great area with lots of restaurants around, so no...
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Dear Guest,
Thank you for your kind comments. It's always nice to know that loyal guests like yourself have a positive experience with our hotel and our team.
I'm glad you are considering staying with us the next time you're in the area and we look forward to serving you again.
Best regards,
Kevin M.
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We stayed at this hotel for one night, before we flew out to the Virgin Islands. The hotel was OK. The reason I only gave them a 3, was the fact that they failed to pick us up from the airport after our vacation. We booked the "Park here, Fly there" package. We stayed one night, left our car in...
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I had reviewed this property in August of 2011, which you may be able to see through the reviews. It was not a good review but the hotel has improved greatly! The hotel is located 10 minutes south of the Ft. Lauderdale airport and Port Everglades Cruise port. The rooms and hotel were clean, the mold was removed from the...
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Reviewed August 22, 2011
Stayed one night prior to a cruise at this hotel. Check in was very easy. Rooms are nice size and clean.
Next morning.....lots of cruise ships were in so there were loads of people waiting in the lobby for the free cruise shuttle. A nice perk but very busy when alot of ships are in. We attempted to eat breakfast...
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They give you free wireless and wired Internet usage at the hotel, but if that's what you are looking for, keep moving. The card in the room states 50 times faster than dial up. Trust me, dial up is 100 times faster than this piece of crap they give you. If you need Internet access, keep moving because it is...
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Dear Guest,
Thank you for your feedback. Thank you especially for expressing your concerns about our wireless service. You'll be happy to know that we have recently initiated steps to greatly improve the speed of our internet service and will likely have the issue resolved in the very near future.
Otherwise I hope you had an enjoyable stay with us...
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Reasonable location (about 10 minutes $20 from airport, and cruise terminal). Couple of fast food joints located nearby and restaurants within 15 minutes walk / short taxi ride.
Room was suite style, good and clean with 2 double beds and sofa bed - free wifi bonus. Breakfast also included in price so very busy. Basic but hey, what would you...
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We used this hotel precruise and post-cruise. The room was fantastic, plenty of room for all of our bags and space to spread out for 4 adults. Front desk was particularly helpful when the business center was busy, they let me us their office space to print out our boarding passes. My only complaint was that the transportation from the...
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Dear Guest,
It's always nice to know that loyal guests like yourself are pleased with quality of our accommodations and with the level of service we always strive to provide. We want to exceed your expectations.
I apologize that you were inconvenienced by our transportation partner. Please rest assured that I will be passing your comments on to the company...
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